Sewickley BMW

Bad Dealership I brought a new X3 and paid cash, it has almost been a month and I have not received my title from the delaership. I wanted to add a tow hitch to my I brought a new X3 and paid cash, it has almost been a month and I have not received my title from the delaership. I wanted to add a tow hitch to my car and to my suprise it was $2,000 to do this. I worked out a deal for $1.700 but when I go to pick itt up it was almost $1,800. The first time I was told to bring my car in for the tow hitch I dropped it off and the next day I get a call telling me they dont have all the parts, I pick it up and then a week later I have to drop it off again and it took another 3 day to get the hitch put on. Bottom line be careful when dealing with this dealership. I wish I had gone somewhere else. More

Great experience I just bought a 328 m sport from Scott. It was great doing business with them. I had an old M3 that they gave me very fair trade in value for...I wi I just bought a 328 m sport from Scott. It was great doing business with them. I had an old M3 that they gave me very fair trade in value for...I will continue buying my cars here. Thx, guys! More

Dont take your car here for air bag recall!!!! I had taken my e46 330XI in for the airbag recall. Nothing wrong with the car, I get it back and it has a airbag light on. I go back in to tell them t I had taken my e46 330XI in for the airbag recall. Nothing wrong with the car, I get it back and it has a airbag light on. I go back in to tell them that and they tell me the light was on when they got the car. Best part is they made a point to tell me about a oil leak and a cracked pulley but never mentioned the light. So the manager offers me a deal of they will check the light but if its not the airbag i pay $150. Thats crap!! So being a experienced mechanic and playing with BMWs for a while i ran my own codes and came up with that it was error codes were stage 1 and 2 for the passenger air bag which was what was changed. So i cleared them myself and said screw them. Now here is the real kicker. I'm driving down the road and keep hearing a rattle. So inspect the interior as i am driving and find the t the dashboard trim is lose. So it was so lose that I was able to remove it with my bare hands while driving. (You are suppose to need to use tools). So i took a look and the Yo Yo mechanic they had work on my car broke all the clips. Highly disappointing!!!!!!!! You know the worst part is if they would of told me about the clips, i would of said replace them. Even though it was a mechanic being rough on my cars parts. It is $5 of parts but the point is this is suppose to be a premier brand and they are acting as if they are working on a lawn tractor. !!!!!!!!!!!DONT GO THERE!!!!!!! More

1st timer here These guys rock. Scott is the man and he goes out of his way for his customers. The owner is awesome. Not pretentious like DAY Audi. Kudos to Scott, These guys rock. Scott is the man and he goes out of his way for his customers. The owner is awesome. Not pretentious like DAY Audi. Kudos to Scott, the owner and Jon. Thank you guys. I was SO nervous but you took care of it all or you will. I'll be a customer for life. More

Exceptional Service I have taken my certified pre owned 2010 BMW 528i xdrive to this dealership for service multiple times for scheduled oil changes, replacement headligh I have taken my certified pre owned 2010 BMW 528i xdrive to this dealership for service multiple times for scheduled oil changes, replacement headlight bulbs and a battery replacement. Each time I was treated with respect, my time was valued and respected. As a working professional who travels frequently the level of superior customer service was refreshing. During most of my visits I worked with David Hack who is one of their service advisors. He is always a pleasure to work with. Due to the superior level of customer service provided at this dealership I will most certainly purchase my next BMW from them. Regards, D. Lentz, Slippery Rock, PA More

Lost a loyal BMW customer to Bobby Rahal Mercedes-Benz I bought 3 BMWs (1 used and 2 new) from Mike Latanzio at The Sewickley Car Store. I was looking to purchase a new 435xi - had asked for a trade number I bought 3 BMWs (1 used and 2 new) from Mike Latanzio at The Sewickley Car Store. I was looking to purchase a new 435xi - had asked for a trade number on my 2011 BMW 335xi on a couple different occasions but never received a response. Had also considered an Audi as well. A couple of weeks ago, I test drove the S5, but wasn't sold on it, so the Audi salesperson asked a BMW salesperson to get me a 435 to test drive. After test driving it, I had all intentions of buying - actually, one already in their inventory. I told the salesperson that I had purchased 3 cars off of Mike in the past. He said they worked closely together and that one of them would be in contact with me. However, I never heard a word from either. Obviously, they did not value me as a customer. So, I decided to look at a Mercedes. I went to the Bobby Rahal in Wexford a week ago and was greeted and treated with upmost respect. I test drove a Mercedes E350 4Matic Coupe, received a more than fair trade number for my 2011 335xi and traded it for a brand new Mercedes E350 4Matic Coupe yesterday. Absolutely no comparison between the dealerships nor the vehicles. Bobby Rahal and my new Mercedes 350 are definitely several steps above The Sewickley Car Store and BMW vehicles. More

Top Notch Dealership I recently purchased a certified pre owned BMW from the used cars department at Sewickley BMW/Audi/Porsche. The used car area is over at the Porsche b I recently purchased a certified pre owned BMW from the used cars department at Sewickley BMW/Audi/Porsche. The used car area is over at the Porsche building and I was greeted and helped by Ron Kean who is a 29 year vet at the dealership. It is easy to see why someone would work there for that long when you see the inventory of high end sports cars that are enough to make any man feel like they are a kid in a candy store! My experience was top notch from the moment I started. They have a separate lot which I was taken to in order to go on a test drive. Although Ron is a Porsche rep from reading his business card, he knew the BMW inside and out which can be a little overwhelming from an option and computer standpoint. It is really a high end vehicle. We went in and talked numbers and worked out a comfortable deal. I left a deposit on the car because I live a couple of hours away and made plans to come back the next day to pick it up. I made an appointment to pick it up with Ron and he had the car all detailed and ready for me the next day and even put new wipers on the vehicle since they were not working that great during the test drive. Ron spent an hour with me explaining the vehicle on a busy Saturday and I left happy that I had decided to take advice from my parents and buy a car at Sewickley. I have to tell you that within 4 days of purchase when I got the car inspected, they found a warp in the rotors and although wearable items are not covered under the CPO, Paul and the BMW service department stood behind it and made arrangements to cover and fix the vehicle. This level of service and professionalism proves that when you purchase a high end vehicle, you get high end service that is second to none. I am so thoroughly impressed on how the transaction and service was handled here, it made me take the time to write this to let people know that you still CAN have a good experience purchasing a car! You will see that for them the relationship starts AFTER you drive out of the parking lot! More

I've owned 4 BMW's, each for about 8Years, and Sewickley has serviced them all - so I am speaking right now based on about 30 years of experience. I carefully budget and track my car costs and ha Sewickley has serviced them all - so I am speaking right now based on about 30 years of experience. I carefully budget and track my car costs and have never found any excesses or overcharges. The management is excellent: Both sales and service are top rate. Problems are fixed with transactions and with people as they (very rarely) occur. One of the cars (back in 2004) was bought elsewhere, and they serviced it without problem or question. Most recently, I had to replace run flats (worn out at 40K miles) and they advised me carefully on cost, quality, etc.. I also had the wheels aligned, tires balanced, the standard service and PA state inspection. All was done on time, with a great loaner, with excellent communications in schedule, plan, and service, and delivered to me washed. WHen I forgot to ask for 2 of the tires which had about 40% rubber left put in the trunk, they ran to the shop and pulled them for me in 5 minutes. The sales department is just as good. More

I had been searching for a pre-owned Audi A6 Avant for about four months and finally found the one I was looking for at Sewickley Audi, Porsche, BMW. I was fortunate enough to have the opportunity to wor about four months and finally found the one I was looking for at Sewickley Audi, Porsche, BMW. I was fortunate enough to have the opportunity to work with Scott Ryan. He is, quite possibly, the best salesperson I have ever worked with in the auto industry. I am in sales myself and was blown away by his level of professionalism, knowledge, and customer service. Scott took photos of the car, emailed them, pointed out a few small cosmetic blemishes and was very honest and forthcoming. We discussed the details of the sale and financing over the phone/email and he had his shop address a few issues necessary for the vehicle to pass inspection. Scott was fair with negotiations and financing, addressed all of my concerns, and made the process very comfortable. I drove from a suburb west of Philadelphia to Pittsburgh (almost 300 miles) and met Scott the next morning at the dealership. Everything was as promised and the transaction went smoothly. Then, Scott really surprised me when offered me a cup of coffee and sat in the vehicle with me for the next 20 minutes going through all of the features and service records for the vehicle. This was a truly first class experience. My wife and kids love their 2008 Avant. Thank you Scott and Sewickley Car Store! -Fred More

My experience with Sewickley BMW was very pleasant. Monica was very knowledgeable and patient. I felt absolutely no pressure to purchase a car. I felt that I received a very fair deal with the trade Monica was very knowledgeable and patient. I felt absolutely no pressure to purchase a car. I felt that I received a very fair deal with the trade value and the auto price. All of the people I met at the dealership were great to deal with. I would not hesitate to recommend them to a friend. More