Sewickley BMW

Thank you for a great car buying experience Thank you to the entire BMW team for a wonderful experience. Darren Smith was an absolute pleasure to work with...so sincere, personable and helpful. Thank you to the entire BMW team for a wonderful experience. Darren Smith was an absolute pleasure to work with...so sincere, personable and helpful. He is a gem! Andres was also a pleasure...who knew paperwork could be so much fun?! These guys ROCK! I highly recommend Sewickley Auto Store. I love my new car!! Thank you to the entire team! More

Sewickley BMW Dealership The BMW Audi & Porche dealership in Sewickley, PA is the only place I have bought or leased a vehicles in the past 7 years because their customer serv The BMW Audi & Porche dealership in Sewickley, PA is the only place I have bought or leased a vehicles in the past 7 years because their customer service and selection is top-notch. If you are looking to lease or purchase new or pre-owned you will not be disappointed. I highly recommend working with Scott Ryan. He is knowledgeable and professional and will work hard to make your experience a good one. More

Service The service was great for a BMW that I did not even buy their. They worked with the other dealer without any issues and completed all services timely. The service was great for a BMW that I did not even buy their. They worked with the other dealer without any issues and completed all services timely. I had no issues here. More

Purchase By far one of the best BMW dealerships that I have ever dealt with. They were very quick to help resolve issues that I had and treated me like family By far one of the best BMW dealerships that I have ever dealt with. They were very quick to help resolve issues that I had and treated me like family and not just another purchase. I highly recommend if anyone is looking to purchase go see Scott Ryan at Sewickley BMW More

Great experience! The staff was professional and helpful and made my car buying experience a pleasure. The finance team was able to secure a great rate, even better th The staff was professional and helpful and made my car buying experience a pleasure. The finance team was able to secure a great rate, even better than my own personal bank. The service department was top notch! More

2013 BMW Engine Seizure with no reason or explanation On September 26th, our 2013 BMW X3 with 74,000 mile stalled in the middle of a busy highway. There was no indication on the drivers display as to why On September 26th, our 2013 BMW X3 with 74,000 mile stalled in the middle of a busy highway. There was no indication on the drivers display as to why the car stalled. No check engine light, service required or low oil pressure. It simply stalled with no warning. The vehicle was towed to Sewickley BMW, where we purchased the vehicle new, A few days later we were told that the engine had seized and we need to purchase a new engine at a cost of $17,000! After the shock wore off, I asked how this could have happened. The vehicle had oil and had been maintained by the dealership since we bought it. I asked the service manager Christian Falanga if they could at least open up the engine to investigate the cause of the seizure. He flatly refused and told me that if they open the engine I would need to pay at $110/hour (approximately 10 hours). His attitude was unbelievable. He referred me to BMW North America Customer Relations and after getting bounced back and forth for three weeks, they reduced the cost of the engine to $8800. But they still cannot give me a reason as to why the engine seized. If this failure was my fault (no oil or I ignored some service warning) it is only fair that I pay. But I believe this is 100% related to some defect in the engine. In this case, the dealership and BMW should stand behind their product and pay 100%. My wife and I have now gone one month without our car and Sewickley BMW still refuses to at even check the engine for the causes of the failure. I will never own a BMW again and certainly do not recommend this dealership. Their customer service is horrid and they do not stand behind their product. More

Why we buy out of town. It was time to finally look into trading in our 2009 BMW 3 series. We purchased the 09 3 series as a CPO at Faulkner BMW in Lancaster, PA. I contacted It was time to finally look into trading in our 2009 BMW 3 series. We purchased the 09 3 series as a CPO at Faulkner BMW in Lancaster, PA. I contacted a salesman at Sewickley BMW on Saturday by email and was surprised to get a call back within an hour. Sadly, when we came to look at the CPO X3, the dealership gave us an astronomically low trade-in price on our 3 series. Thankfully we had already looked at multiple dealerships before and have gotten thousands in trade above what Sewickley BMW gave us- The bad thing was that Sewickley BMW had the car we really wanted, compared to the others. It didn't take a second thought for us to grab the keys and leave. They are not selling a Ferrari. Terrible experience and our salesman was cold. More

The Best !!!!!! Sewickley BMW is absolutely the best dealer ship I have ever dealt with. These guys went above and beyond what any other dealership has done for me. I Sewickley BMW is absolutely the best dealer ship I have ever dealt with. These guys went above and beyond what any other dealership has done for me. I'll be a customer of theirs for ever. More

Great service, close to home Recently moved to the area. Stopped in to get a tune up on my 335. After dropping my car off, I was greeted while walking the lot by the salesman Bob Recently moved to the area. Stopped in to get a tune up on my 335. After dropping my car off, I was greeted while walking the lot by the salesman Bob H. He was friendly and knowledgeable. I ended up ordering a new 3 series for my daughter. Thanks to Bob, for understanding my needs with zero sales pressure. More

Misled The sales team was great until the sale was over. Michael Latanzio and KC (the invisible owner) do not provide care when servicing the customer. I w The sales team was great until the sale was over. Michael Latanzio and KC (the invisible owner) do not provide care when servicing the customer. I was misled by Monica Sample, who sent me a video of a rack I didn't actually receive (misrepresentation on her part) and misled on 4 counts re the hitch for the bike rack. The bottom line is Latanzio sold me parts for the rack that didn't even fit my 320xi, then wouldn't pay to have the scratches repaired that the part made because it didn't fit properly. Actually, it was quite a dangerous incident when the hitch and the bike rack fell off the car on to the ground. I am so happy Christian and JJ took charge and admitted to me the hitch was not for my model. They were apologetic and tried their best to help. Thank you to the Service Team. More