Sewell Subaru

True World Class My wife and I had an incredible experience with Clay Johnson at Sewell Subaru of Dallas. This dealership really does value every client or potential c My wife and I had an incredible experience with Clay Johnson at Sewell Subaru of Dallas. This dealership really does value every client or potential client and try extremely hard. We'd never bought a Subaru before and had a really crappy Jeep before (seriously just a piece of s**t) that constantly broke down. We had a beating getting that car serviced from different dealerships that treated us poorly, etc. Anyways, so we came to Sewell of Subaru to exchange our jeep for a used CPO 2017 Subaru Outback 3.6r touring, all white, bad mother. We initially looked at the foresters and liked them but fell in love with the more powerful 3.6r outback model. Never did we feel sold or pressured by Clay or anyone at the dealership. They were upfront about anything that might have happened to the car. No surprises and I trust if I had found something later, they would do the right thing. We became a Subaru family because of this dealership and they've earned buckets of my money for years to come... hopefully all going to Clay. Cheers and good luck Sewell Subaru!! Kevin M. p.s. free car washes - free loaner car during service - roadside assistance within certain mile radius. they rock! More

A top shelf dealership in every way Sewell Subaru of Dallas has earned my loyalty. They have a beautiful facility on Lemon Ave. near Love Field, a large inventory, knowledgeable sales t Sewell Subaru of Dallas has earned my loyalty. They have a beautiful facility on Lemon Ave. near Love Field, a large inventory, knowledgeable sales team of mostly long-term Sewell employees who don't employ high pressure tactics, and a top shelf service department. I have been satisfied with every engagement, and when it's time to buy another Subaru they will absolutely get our business. More

Sewell Subaru is a top notch dealership We just purchased our 4th vehicle from the Sewell family. Trevor McDonal at Seeell Subaru was by far one of the best Sales representatives to work wit We just purchased our 4th vehicle from the Sewell family. Trevor McDonal at Seeell Subaru was by far one of the best Sales representatives to work with. He is courteous and goes above and beyond to make sure our needs were met. It was a great buying experience. I love my new Legacy. Heather M More

Disappointing Experience I made an appointment a week prior for vehicle maintenance and at the time the appointment was made stressed the need for a loaner vehicle. Told no pr I made an appointment a week prior for vehicle maintenance and at the time the appointment was made stressed the need for a loaner vehicle. Told no problem. However, this morning I show up on time and was told they did not have a loaner for me. So I left. A simple phone call would have made a difference in my experience. More

Terrible sales department Went to the dealership and told the salesman what vehicle I was interested in he gave me a price but not once was he trying to get a sell. Not once di Went to the dealership and told the salesman what vehicle I was interested in he gave me a price but not once was he trying to get a sell. Not once did the GM come talk to me about working a deal out. I felt like I was treated like this because it was the first day of the month. I guess a customer is just a number and I might have gotten treated better if it was the end of month to meet there quota More

Best car buying experience ever! I recently purchased a pre-owned VW Golf TDI from Sewell Subaru and can't believe what a stress-free, pleasant experience it was. Paul Kim was callin I recently purchased a pre-owned VW Golf TDI from Sewell Subaru and can't believe what a stress-free, pleasant experience it was. Paul Kim was calling my phone the instant I sent in an inquiry email from an alert I'd received. He was courteous and friendly, both on the phone and in person. The car was priced very fairly and they worked with me to get it within my budget and finalized a deal that was beyond my expectations. Great coordination between Sales and Financing. The dealership staff were all friendly and the premises were spotlessly clean and welcoming. The follow-up customer service, from both Paul Kim and another staff member, convinced me that Sewell really does want customers for life. Well, I am now a Sewell customer for life and will recommend their dealerships to anyone looking for an exceptional buying experience! More

Excellent can only describe Sewell Subaru From buying the car to taking it in for service, Sewell Subaru is perfection. Can't wait for Sewell to add a BMW dealership in the metroplex. From buying the car to taking it in for service, Sewell Subaru is perfection. Can't wait for Sewell to add a BMW dealership in the metroplex. More

they where great and effecient and awesome cookies in the lobby they follow up and they do what they say they will over all it was good lobby they follow up and they do what they say they will over all it was good More

I read the other review posted and I'm not sure we were even in the same dealership. I went to Sewell Subaru in November 2013 to trade cars. When I arrived I was promptly greeted by Randy and after were even in the same dealership. I went to Sewell Subaru in November 2013 to trade cars. When I arrived I was promptly greeted by Randy and after discussing what I was looking for, he took me for a test drive then showed me all the vehicles in stock that met my request. Randy was very easy to deal with and asked questions about what I was expecting for my trade, etc. He explained the process very well. Working with the finance person (I believe it was Jon) was also easy. All in all, the entire experience is one of the best I have ever had when buying a new car. This is a fantastic dealership that makes you feel at home and bends over backward to get you what you want. I'm really thinking maybe the other reviewer had credit issues or something, or was thinking that being a jerk was going to get him a better deal. Doesn't work that way in the real world, being nice and respectful of people always gets you the better deal in the end. I will recommend Sewell Subaru and specifically Randy to anyone looking for a new car. More