Sewell Lexus of Dallas

I recently purchased a new auto from Sewell Lexus. This is my third Sewell car. My last purchase was with another dealer as Sewell did not represent BMW. Love the car, hated the dealership - what a mista is my third Sewell car. My last purchase was with another dealer as Sewell did not represent BMW. Love the car, hated the dealership - what a mistake. My husband and I were talking and we think its worth an extra $1,000 just to be with Sewell dealerships. Well I am back with the Sewell family and could not be happier. Charlotte Dunlap is a great sales rep. Cecily McClarin did my closing, another good experience. Really, who has ever heard of buying a car being a pleasant experience? I can attest Sewell bends over backwards in service that doesn't stop once you have purchased a car. I visited four other dealerships offering luxury suvs in my search for a new car. The experience was stressful. I thought I wanted another BMW but I saw the light and purchased a new Lexus. Thank you Sewell, Charlotte and Cecily. More

Never have I had such a delightful experience with a service dept. I drove up, immediately tended to, assisted with a loaner car, and was out in 20 minutes. Communication with my Service Advisor, Sara service dept. I drove up, immediately tended to, assisted with a loaner car, and was out in 20 minutes. Communication with my Service Advisor, Sarah was thorough, polite, and professional. Cannot say enough about how wonderful this dealership was... especially since I was from out of town and needed to get back on the road the next day. My 12 year old RX 300 was handled with loving car. Thank you Sewell !!! More

I had the most incredible experience. I was trying to get to the dealership before they closed at 7:00. Traffic and an accident on 75 made my trip to Sewell take an hour and twenty minutes. (It usually take to the dealership before they closed at 7:00. Traffic and an accident on 75 made my trip to Sewell take an hour and twenty minutes. (It usually takes 35). I arrived at 5 minutes before closing, but the friendly Sewell people took care of me anyway, provided a great loaner car. They could not have been more courteous even after a long day and staying 10 minutes late to accommodate me. I won't forget that. THANKS More

I have only had my Lexus for a little over a year and cannot imagine not driving one going forward. The service experiences I have had at Sewell, which were scheduled service visits, have always been gr cannot imagine not driving one going forward. The service experiences I have had at Sewell, which were scheduled service visits, have always been great. My most recent experience was particularly great. Ross Taylor was not only pleasant and respectful, but he was also efficient and got me in and out in a minimal amount of time. I have been very sastified with all my dealings with Sewell, from sales to service. More

Outstanding customer service! This dealership gives you the royal treatment. Every time I go to have my car serviced, I never leave disappointed. They make sure that you leave satisfied. Extremely profess the royal treatment. Every time I go to have my car serviced, I never leave disappointed. They make sure that you leave satisfied. Extremely professional and detail-oriented. More

This was my 9th Lexus. Most of my purchases have been from Sewell. On my last purchase which was a year and a half ago, I strayed to another dealership. What can I say, except, oops......what a mistak from Sewell. On my last purchase which was a year and a half ago, I strayed to another dealership. What can I say, except, oops......what a mistake. I've learned my lesson. Thes very best dealership in the country is Sewell, and that is made possible by Alan Glauberman. He is a jewel and you must never let him retire. He is what makes Sewell what it is! More

I own a Park Place and a Sewell Lexus-both CARS are awesome-both dealerships are not- Love the pick up and delivery service! Even for an oil change! Park Place promised to match the service and th awesome-both dealerships are not- Love the pick up and delivery service! Even for an oil change! Park Place promised to match the service and they will not and cannot-I will never buy a car from anywhere but Sewell! More

We have two Lexus vehicles (an ES350 and a LS460L), both purchased from Sewell Lexus in recent years. Ashley usually takes care of service on the ES, and Bryan handles the LS. Regardless of who we work purchased from Sewell Lexus in recent years. Ashley usually takes care of service on the ES, and Bryan handles the LS. Regardless of who we work with, they always provide exemplary service. They work with us to give us the best deals, follow up to ensure we are aware of what's going on while our cars are serviced, and treat us as valued customers and friends. It's hard to imagine a time when we would not own a Sewell Lexus due to the great service (and sales) folks at Sewell! I've seen a couple of complaints on this website, but I've never run into anyone who has had a bad experience with this dealership. More

I was very impressed by all the service staff at Lexus. The quality of service provided by each and every person I came into contact with was exceptional. From the person that greeted me as I arrived, down The quality of service provided by each and every person I came into contact with was exceptional. From the person that greeted me as I arrived, down to the gentleman who returned my car to me the day it was completed...thank-you. I have been driving a Lexus for approximately 5 years and i would not choose to go with any other dealership. The service standards that Lexus up holds is truly impressive and I have had a great experience with each encounter during the years. Lexus service is seamless, timely, and most importantly, top notch in quality. More

I've been a loyal and frequent customer of Sewell for over 4 years. I purchased my car from Sewell and have used them for all my servicing needs. Sewell is very consistent with their diligence and attent over 4 years. I purchased my car from Sewell and have used them for all my servicing needs. Sewell is very consistent with their diligence and attention to customer safety. I've always received stellar service and have never had any issues. Their service associates always advice on the best interest of my car and wallet. Their overall customer service is impeccable and I would not feel comfortable taking my Lexus anywhere else. Sewell Lexus is a wonderful experience and I challenge Lexus drivers to discover the value they have to offer. More