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Sewell Lexus of Dallas

Dallas, TX

4.2
126 Reviews
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6421 Lemmon Ave

Dallas, TX

75209

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Showing 126 reviews

April 21, 2012

My IS350C was towed into their dealership 4 weeks ago when the retractable roof got stuck while in the motion of going down. After two days they called and told me that there were marks on the window th More

by Micheller72962
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Trae White, Grant Collins
January 27, 2012

I had as usual an excellent experience at Sewell Lexus in Dallas. I brought my car in for oil change and brake work. I highly recommend them and give them a A+++ More

by tjacquet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Ritchie
January 02, 2012

I recently purchased a new auto from Sewell Lexus. This is my third Sewell car. My last purchase was with another dealer as Sewell did not represent BMW. Love the car, hated the dealership - what a mista More

by alexandra13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlotte Dunlap and Cecily McClarin
December 06, 2011

Never have I had such a delightful experience with a service dept. I drove up, immediately tended to, assisted with a loaner car, and was out in 20 minutes. Communication with my Service Advisor, Sara More

by joanebg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah - Service Dept.
November 29, 2011

I had the most incredible experience. I was trying to get to the dealership before they closed at 7:00. Traffic and an accident on 75 made my trip to Sewell take an hour and twenty minutes. (It usually take More

by susane101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat I think.
November 17, 2011

I have only had my Lexus for a little over a year and cannot imagine not driving one going forward. The service experiences I have had at Sewell, which were scheduled service visits, have always been gr More

by wandaetheridge
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ross Taylor
November 09, 2011

Outstanding customer service! This dealership gives you the royal treatment. Every time I go to have my car serviced, I never leave disappointed. They make sure that you leave satisfied. Extremely profess More

by Lexie11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Diaz
September 15, 2011

This was my 9th Lexus. Most of my purchases have been from Sewell. On my last purchase which was a year and a half ago, I strayed to another dealership. What can I say, except, oops......what a mistak More

by mllubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Glauberman
August 15, 2011

I own a Park Place and a Sewell Lexus-both CARS are awesome-both dealerships are not- Love the pick up and delivery service! Even for an oil change! Park Place promised to match the service and th More

by dstoddart
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Jennifer
August 15, 2011

We have two Lexus vehicles (an ES350 and a LS460L), both purchased from Sewell Lexus in recent years. Ashley usually takes care of service on the ES, and Bryan handles the LS. Regardless of who we work More

by mfurlow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Bannister & Ashley Lowe
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