Sewell Jaguar Land Rover North Austin

I sold my Jaguar F-Type to Sewell and I worked with Thanos Drivas through this process. Thanos provided the best customer service. He was patient and explained the process completely, by the time I a Thanos Drivas through this process. Thanos provided the best customer service. He was patient and explained the process completely, by the time I arrived on the day of the sale, he had everything ready for me to sign. The process was smooth, and no unexpected issues. I was treated with respect and courtesy. I highly recommend this this dealership, and Thanos as your sales rep. You won't be disappointed. More

Thank you Mary Stephenson for the excellent service this morning! Sewell has a wonderful custom service reputation and it shows through your professionalism. Thank you. morning! Sewell has a wonderful custom service reputation and it shows through your professionalism. Thank you. More

Poor experience so far at this dealership. Called the local number for a service appointment at 7:30am. The rep, Teresa, said if I came in within the hour they would have a loaner ready for me. I arrived local number for a service appointment at 7:30am. The rep, Teresa, said if I came in within the hour they would have a loaner ready for me. I arrived at 8:25a and my car was checked in for service. After I sat down, Andre, the service advisor, told me that they don’t have any loaner cars available and it depends on if/when customers start to return them. I said that is not what Teresa told me. He said that Teresa is located in Dallas and can’t see the local store’s inventory. An hour later, I’m still waiting in this empty dealership with no loaner to get back to work. Andre has been polite enough, but due to the way Sewell has set his business up false promises are made by an employee who sits 4.5 hours away. If you come here for service, be prepared to spend several hours waiting for a “promised” loaner. After sitting here for two hours, a loaner car arrived and I am waiting for it to be cleaned. The service tech discovered the issues and Andre presented the cost. I asked for an adjustment to the price and they gave a reasonable price adjustment. Andre was courteous. I will update this post with quality once I receive my car back. More

What a great experience!! Justen was great and communicated throughout the process. Thank you for delivering excellent service. We absolutely love out new Range Rover HSE! communicated throughout the process. Thank you for delivering excellent service. We absolutely love out new Range Rover HSE! More

Excellent job by Dennis and Michael and especially Connor (product specialist) on excellent customer service. From the initial meeting all the way through to delivery of the vehicle - great service! (product specialist) on excellent customer service. From the initial meeting all the way through to delivery of the vehicle - great service! More

I was looking for a Mercedes GLE 450, found it online at Sewell. My husband and reached out to Justin Green, Sewell Austin. So glad we did. From start to finish he made the experience impeccable! Excellen Sewell. My husband and reached out to Justin Green, Sewell Austin. So glad we did. From start to finish he made the experience impeccable! Excellent salesman! Thank you Justin! - Audrey & Emmit, Maryland More

This has been our 12th Rover to buy and/or lease and by far the best experience.We When we arrived today we were very impressed by the building and professionalism of the staff. Thano Drivas made the entir far the best experience.We When we arrived today we were very impressed by the building and professionalism of the staff. Thano Drivas made the entire process go smoothly and we were in and out in a couple of hours and love the new vehicle. More

Great experience working with Justen at Sewell. I have been a Lexus owner for many years and now a proud part of the Land Rover family. Justen took great care in making sure I was fully informed before an been a Lexus owner for many years and now a proud part of the Land Rover family. Justen took great care in making sure I was fully informed before and after the deal was made. Highly suggest you ask for him if you are heading to Sewell in North Austin. More

Shopping at Sewell was a great experience. Thano was very responsive. He had the car ready for a test drive when we got there. He was very knowledgeable and was not pushy at all. I felt very comfortable with responsive. He had the car ready for a test drive when we got there. He was very knowledgeable and was not pushy at all. I felt very comfortable with the service and the process went very smooth. I would definitely do business with Sewell again. More