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Sewell INFINITI of North Houston - Service Center
Houston, TX
89 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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89 Reviews of Sewell INFINITI of North Houston - Service Center
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July 09, 2021
As expected, great service from Sewell. I wasn’t approached trying to up sell or get service that wasn’t needed. Service with integrity! Awesome approached trying to up sell or get service that wasn’t needed. Service with integrity! Awesome More
by law444715
Employees Worked With
Not sure
July 07, 2021
Amazing staff, service and dealership! Highly recommend! Julie Pham and Stephanie (Service Mgr) are the BEST! I have been coming to this dealership for over 10 years! Julie Pham and Stephanie (Service Mgr) are the BEST! I have been coming to this dealership for over 10 years! More
by donna
Employees Worked With
Julie Pham and Stephanie (Service Mgr)
May 14, 2021
Excellent communication, great customer service . Approachable , detailed explanation of the service , provided video of the work done and parts. Job done on time . Online payment and detailed bill Approachable , detailed explanation of the service , provided video of the work done and parts. Job done on time . Online payment and detailed bill More
by JR
Employees Worked With
GIO
April 17, 2021
I have purchased 2 vehicles from Sewell and will continue to be a customer because of the great custom service. They always meet and exceed my expectations. to be a customer because of the great custom service. They always meet and exceed my expectations. More
by samy_morcos
Employees Worked With
Shelby Wallace (sales), Charles white (service)
March 20, 2021
Great service, competent and courteous staff. I appreciate that they treat their customers with the utmost respect. I would recommend them to anyone in need of quality service. appreciate that they treat their customers with the utmost respect. I would recommend them to anyone in need of quality service. More
by TFree
Employees Worked With
Julie Pham
February 07, 2021
Dealership service center is very well organized. Everyone seems to work as a "team" with a goal of satisfaction. Service writer is very eager to greet and service their customers. Everyone seems to work as a "team" with a goal of satisfaction. Service writer is very eager to greet and service their customers. More
by ----
Employees Worked With
Julie Pham
November 25, 2020
Infiniti dealerships are to far away from my home. Bought my wife’s QX 80 from west side. My wife’s mother lived off 1-10 at Wilcrest before she passed a year ago last August. It was 30 minutes Bought my wife’s QX 80 from west side. My wife’s mother lived off 1-10 at Wilcrest before she passed a year ago last August. It was 30 minutes away. I bought from Sewell since SW skrewed me. I retired so looked at down sizing to a smaller Infiniti . Was low balled on trade. Mine has become a spare. Drive mostly with wife in her WX 80. So no longer need, for round number purposes’s, ~$30K plus depreciating in drive way vs a ~ $20K snd put balance in market and hope it appreciates. More
by rpmwalter
Employees Worked With
Julie Pham, Ashley Flores
October 01, 2020
Gio was knowledgeable about my car and what was needed for service. He was expecting our arrival and had a loaner car waiting for us. Everything was done in a timely manner. for service. He was expecting our arrival and had a loaner car waiting for us. Everything was done in a timely manner. More
by carlmrty
Employees Worked With
Gio
August 28, 2020
My experience was excellent. Keith greeted me right away, and I was in and out with a loaner car within a few minutes. He was very thorough with his explanation on the service and then took additional away, and I was in and out with a loaner car within a few minutes. He was very thorough with his explanation on the service and then took additional steps to keep me posted throughout the day. I love the customer service, you guys go above and beyond to make the experience the BEST. More
by ouster30
Employees Worked With
Keith Bragg
