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Sewell INFINITI of North Houston - Service Center

Houston, TX

4.6
89 Reviews

89 Reviews of Sewell INFINITI of North Houston - Service Center

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March 12, 2023

Sewell is the best wouldn’t shop or service anywhere else! Flawless and on point! More

by cassellhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All staff and all amazing!!
Mar 13, 2023 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, Cassellhome! We will pass the kudos along to the team at Sewell Infiniti of North Houston. Thank you for being a loyal Sewell customer; we look forward to serving you again.

March 12, 2023

Helpful staff, quick and efficient repair, and my warranties with Infiniti covered most of the expenses. Happy working with them More

by Alexander Olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devi
Mar 13, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Mr. Olson. We will pass along the positive feedback to Devi and the team at Sewell Infiniti of North Houston. Thank you for being a loyal Sewell customer; we look forward to serving you again.

February 08, 2023

Sewell is the best dealership. Their customer service is impeccable and beyond any other provider! More

by Mjones-HTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon
Feb 15, 2023 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, Mjones! We will pass the kudos along to Dillon Turney and the rest of the team at Sewell Infiniti of North Houston. Thank you for being a loyal Sewell customer; we look forward to serving you again.

February 03, 2023

My experience at Sewell is always fantastic! My service advisor was Super friendly and courteous and made sure that I was kept informed throughout the time my vehicle was being serviced. I could More

by Meemaw08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
Feb 03, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Meemaw08. We will pass along the positive feedback to Kelsey Vincent and the Sewell Infiniti of North Houston team. Thank you for choosing Sewell; we look forward to serving you again.

February 02, 2023

Great service, awesome experience. The loaner car availability for any service makes it a very smooth experience. All the advisors are great and very helpful. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juli Pham, Juan James
Feb 02, 2023 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, Vince! We will pass the kudos along to Julie Pham, Juan Jaimes, and the rest of the team at Sewell Infiniti of North Houston. Thank you for being a loyal Sewell customer; we look forward to serving you again.

February 01, 2023

Provides excellent service, without worrying about getting ripped off. Kept informed as to the progress. More

by alwertz51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Feb 02, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, alwertz51. We will pass along the positive feedback to Samantha Bernardy and the Sewell Infiniti of North Houston team. Thank you for choosing Sewell; we look forward to serving you again.

January 25, 2023

Sales presentation for several unnecessary items during "routine oil change" and state inspection on vehicle with 30K miles. Recommended replacement of rear tires, front end alignment, wiper blades cabin a More

by donsandrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service represtative
Jan 26, 2023 -

Sewell INFINITI of North Houston responded

Dear Donsandrock, Thank you for sharing your experience with us. We value all feedback at Sewell, and your satisfaction is our highest priority. It is important to us that we address your concerns at a time that is convenient for you. Please call me at 281-569-3154 or email me at mdelgreco@sewell.com. Thank you again, and I look forward to speaking with you. Sincerely, Michael DelGreco Service Director Sewell Infiniti of North Houston

January 22, 2023

Cordial and knowledgeable service personnel. A joy to be treated like a customer! Congratulations to the management fir their well trainer employees! More

by hmwillars
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio is a joy to talk about my car needs!
Jan 23, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, hmwillars. We will pass along the positive feedback to Julie Pham and the Sewell Infiniti of North Houston team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

January 05, 2023

They are simply the best. I could not be more pleased with my total experience at Sewell - from sales, through service. Their emphasis on customer satisfaction is not simply More

by Stacy_F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Bernardy
Jan 05, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Stacy. We will pass along the positive feedback to Samantha Bernardy and the Sewell Infiniti of North Houston team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

December 30, 2022

Always great customer service . I never have to wait long . Everyone there is always so knowledgeable . More

by cecy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina
Dec 30, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Cecy. We will pass along the positive feedback to Gina Grieb and the team. Thank you for choosing Sewell; we look forward to serving you again.

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