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Sewell INFINITI of North Houston - Service Center

Houston, TX

4.6
89 Reviews

89 Reviews of Sewell INFINITI of North Houston - Service Center

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November 15, 2023

We have purchased four vehicles through Sewell Infiniti of N Houston; always a positive experience. More

by danandnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Pham
Nov 15, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Dan and Nancy! We thank you for being loyal Sewell customers and hope to see you again soon.

November 06, 2023

All of the associates at Sewell is very efficient and customer friendly. Offers excellent service. More

by carolynboutte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Pham, Heather Purviance, Tyler Tullos, Garcia Fernando
Nov 06, 2023 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, Carolyn! We will share your positive feedback with the team at Sewell Infiniti of North Houston. Thank you for choosing Sewell, and we look forward to serving you again.

November 06, 2023

I am always satisfied with the repair work being done when I bring it in to be checked out. More

by vj_mink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 06, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing, vj_mink. We thank you for being a loyal Sewell customer and look forward to serving you again.

September 21, 2023

This Dealership is one of the most professional I have ever had the privilege of knowing. They work as a team and I must say they do it very well! I would never go anywhere else. More

by Paul544@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Kalye, Mike, Kevin
Sep 22, 2023 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, Paul! We appreciate you taking the time to share your experience. We thank you for choosing Sewell and look forward to serving you again.

September 02, 2023

Very knowledgeable. Professional. Work was down in a timely manner. Complete when promised. Actual dealership is neat and clean. More

by janie.suniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
Sep 05, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing, Ms. Suniga. We thank you for choosing Sewell and look forward to serving you again.

August 23, 2023

Had an issue with loosing Intercooler coolant on my q50. It wasn’t an easy task to diagnose/repair but it was done quickly and very professionally. Compliments to my service advisor Juan and his service man More

by ag726115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan J. and Stephanie M.
Aug 23, 2023 -

Sewell INFINITI of North Houston responded

Thank you for taking the time to provide such great feedback! We will pass along the kudos to Juan Jaimes, Stephanie Martinek and the rest of the team at Sewell Infiniti of Houston. Thank you for choosing Sewell; we look forward to serving you again.

August 15, 2023

The Best Sewell Dealership Ever! Got a customer for life! Juan & Stephanie in Service are the best! Fernando @ Collision Center now still keeps up with me from time to time! Keep More

by n3solanki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Stephanie, & Fernando
Aug 15, 2023 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, N3solanki! We will pass along the kudos to Juan Jaimes, Stephanie Martinek, Fernando Garcia-Ortiz, and the rest of the team at Sewell Infiniti of North Houston. Thank you for being a loyal Sewell customer. We look forward to serving you again.

August 09, 2023

Customer service experience is great and professional. Excellent explanation of the service to be performed. More

by darrylk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
Aug 09, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, darrylk. We will pass along your kind words and positive feedback to the Sewell Infiniti of North Houston team. Thank you for choosing Sewell; we look forward to serving you again.

July 24, 2023

Always worth the drive! The technicians are courteous and professional and they take care of my vehicle with great care and attention to detail. More

by Meemaw08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando G; Jamie P; Kayle S
Jul 28, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Meemaw08. We will pass along the positive feedback to Fernando Garcia, Jamie Perez, Kayle Slovacek, and the Sewell Infiniti of North Houston team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

July 21, 2023

Always on point, on time, listens to exact instructions, keeps you posted, Does what they said they would do! More

by Jjparent30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan - Service Advisor & an Asst Manager good!
Jul 21, 2023 -

Sewell INFINITI of North Houston responded

Dear Jjparent30, Thank you very much for the great feedback. We appreciate you taking the time to share your experience. Thank you for being a loyal Sewell customer; we look forward to serving you again.

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