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Sewell INFINITI of North Houston

Houston, TX

4.7
162 Reviews
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17825 North Freeway

Houston, TX

77090

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Showing 162 reviews

July 03, 2022

I recommend the service center for maintenance, which is always excellent. Detailed cleaning inside and out, take vehicle elsewhere. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Martinek, Charles White, Kayle
Jul 12, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your frustrations with us. We value all feedback at Sewell, and your satisfaction is our highest priority. It is important to us that we address your concerns at a time that is convenient for you. Please call me at 281-569-3154 or email me at mdelgreco@sewell.com. Thank you again, and I look forward to speaking with you soon. Sincerely, Michael DelGreco Service Director Sewell Infiniti of North Houston

July 02, 2022

Since I am from New Orleans, and my local dealer wanting to charge thousands above sticker, I went to the internet to find a QX-60. I found Shelby Wallace. She was awesome to deal with. She was honest. Sh More

by tr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Wallace
Jul 12, 2022 -

Sewell INFINITI of North Houston responded

Thank you, TR. We are glad you had a great experience with Shelby Wallace and the team at Sewell Infiniti of North Houston. We hope you enjoy your new Infiniti QX 60. Thank you for choosing Sewell; we look forward to serving you again.

June 18, 2022

Absolutely love this dealership. They’re first class when it comes to service and sales. They’ve exceeded expectations since the very first day I walked through their door. More

by Alma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Wallace and Juan Jaimes
Jul 12, 2022 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, Alma! We will pass the kudos along to the team at Sewell Infiniti of North Houston. Thank you for being a loyal Sewell customer; we look forward to serving you again.

June 14, 2022

Our Sales Representative, Shelby Wallace, was professional, knowledgeable about the Infiniti vehicles we were interested in, helpful about the financing, and provided us with the true Sewell expe More

by J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Wallace, Riley Mitchell
Jul 12, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, J. We will pass along the positive feedback to Shelby Wallace and the Sewell Infiniti of North Houston team. Thank you for choosing Sewell; we look forward to serving you again.

May 25, 2022

The minute i walked in i felt in good hands. Hands down to Shelby Wallace went above and beyond handling my SUV purchased. I love to be part of Sewell family now!! More

by Elias192982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Wallace
Jun 10, 2022 -

Sewell INFINITI of North Houston responded

Thank you, Elias192982. We are glad you had a great experience with Shelby Wallace and the team at Sewell Infiniti of North Houston. We hope you enjoy your new Infiniti. Thank you for choosing Sewell; we look forward to serving you again.

May 23, 2022

Simply The best at all times. No regrets anytime. Will always use Sewell anytime for services More

by eloochris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
May 24, 2022 -

Sewell INFINITI of North Houston responded

We appreciate you taking the time to provide such great feedback, Eloochris. Thank you for being a loyal Sewell customer; we look forward to serving you again.

May 17, 2022

We have had extremely accommodating responses+ service at this location!! For over 8 years, including road hazards, unexpected visits from us, from break-in issues, until now help with bird-droppings & acid More

by Aneice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Kayle, Mr G-A-B-I-N-O, and so many others over the years!
May 24, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Aneice. We will pass along the positive feedback to Kayle Slovacek, Gabino Escobar, and the rest of the team at Sewell Infiniti of North Houston. Thank you for being a loyal Sewell customer; we look forward to serving you again.

May 06, 2022

Best buying experience we've had. All staff from greeter to sales rep to finance manager. There was no pressure to purchase. everyone was friendly and welcoming. we felt like we were More

by Ed K Hogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ilardi, Andrew Hastings and Mr. Weiss
May 12, 2022 -

Sewell INFINITI of North Houston responded

Thank you, Mr. Hogan. We are glad you had such a great experience with Michael Ilardi, Andrew Hastings, and Michael Weiss. We hope you enjoy your new vehicles. Thank you for choosing Sewell; we look forward to serving you again.

April 29, 2022

Always the best customer service with very knowledgeable technicians. It’s a pleasurable experience doing business with Sewell. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Pham
May 12, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Dan. We will pass along the positive feedback to the Sewell Infiniti of North Houston team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

April 27, 2022

Sales person Tray was well inform of my qx50 infinity vehicle. He was very knowledgeable of the information he gave me in a professional manner. He was polite and understanding in my wants and needs. Def More

by Carmen Hernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tray
May 12, 2022 -

Sewell INFINITI of North Houston responded

Thank you, Ms. Hernandez. We are glad you had a great experience with Trey Zermeno. We hope you enjoy your new Infiniti QX50. Thank you for choosing Sewell; we look forward to serving you again.

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