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Sewell INFINITI of North Houston

Houston, TX

4.7
162 Reviews
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17825 North Freeway

Houston, TX

77090

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Showing 162 reviews

September 20, 2022

The service bay layout leaves a bit to be desired. The layout requires one to cross one or two lanes in order to enter the building. I also do not like having to stand in the service advisor’s “boot More

by Mark Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall their names.
Sep 20, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Mr. Williams. We will pass along the feedback to the Sewell Infiniti of North Houston team. Thank you for choosing Sewell; we look forward to serving you again.

September 10, 2022

If your looking for an Infiniti or any make of car and Live in Houston or out of state like me GO BUY YOUR CAR at this place ! You won’t regret it. It was the most honest simplest dealings along with a h More

by ZDX guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey
Sep 14, 2022 -

Sewell INFINITI of North Houston responded

Thank you, ZDX guy. We are glad you had a great experience with Trey Zermeno and the team at Sewell Infiniti of North Houston. We hope you enjoy your new Infiniti. Thank you for choosing Sewell; we look forward to serving you again.

September 03, 2022

Very professional people, had my wife's vehicle service a few times and never had any issues or complains. More

by Edortegad73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayle Marie
Sep 06, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Edortegad73. We will pass along the positive feedback to Kayle Slovacek and the Sewell Infiniti of North Houston team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

August 24, 2022

Great service and awesome loaner vehicles. Definitely be back and recommend to anyone looking for service. More

by daveecortez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Aug 26, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Mr. Cortez. We will pass along the positive feedback to Kelsey Vincent and the Sewell Infiniti of North Houston team. Thank you for choosing Sewell; we look forward to serving you again.

August 16, 2022

Top 2 Bottom Hands Down The Best Infiniti Dealership I have ever been too. Juan in Service is 2nd to none. Infiniti & Sewell should be honored that Juan is a part of their team. Been bringing my 2004 QX5 More

by n3solanki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 17, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, n3solanki. We will pass along the positive feedback to Juan Jaimes and the Sewell Infiniti of North Houston team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

August 16, 2022

Our salesman Stephen Winters represented Sewell at the highest level. Purchasing our QX60 was great experience. More

by James S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Winters
Aug 17, 2022 -

Sewell INFINITI of North Houston responded

Thank you, James. We are glad you had a great experience with Stephen Winters. We hope you enjoy your new Infiniti QX60. Thank you for choosing Sewell; we look forward to serving you again.

August 05, 2022

Great staff, work was prompt I was expecting it to take longer. Thank you to the whole team! More

by Gjaraiza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsey is all I recall but I missed the names of others that attend to me. They were equally pleasant.
Aug 17, 2022 -

Sewell INFINITI of North Houston responded

We appreciate you taking the time to provide such great feedback, Gjaraiza. Thank you for being a loyal Sewell customer; we look forward to serving you again.

August 02, 2022

Sewell has a great staff from the time you drive in to drop off your car. They text you to keep you updated on the status of your vehicle, the coffee shop area is outstanding and clean. The check out is s More

by vcanal61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Representative.
Aug 17, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Vcanal61. We will pass along the positive feedback to the Sewell Infiniti of North Houston team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

August 01, 2022

The service I received was great. They determined the problem with my vehicle in a timely manner. Dillion the service advisor was awesome. He kept me updated on the vehicle status and More

by Shawnda18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillion
Aug 17, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Shawnda18. We will pass along the positive feedback to Dillon Turney and the Sewell Infiniti of North Houston team. Thank you for choosing Sewell; we look forward to serving you again.

July 08, 2022

Sewell dealership is a first class business with polite personnel.they will go to great lengths work with their customers. More

by lynchlarry700
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kelly
Jul 12, 2022 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, lynchlarry700. We will pass along the positive feedback to James Kelly and the Sewell Infiniti of North Houston team. Thank you for choosing Sewell; we look forward to serving you again.

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