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Sewell INFINITI of North Houston
Houston, TX
162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 162 reviews
February 02, 2023
Great service, awesome experience. The loaner car availability for any service makes it a very smooth experience. All the advisors are great and very helpful. The loaner car availability for any service makes it a very smooth experience. All the advisors are great and very helpful. More
by Vince
Employees Worked With
Juli Pham, Juan James
January 31, 2023
Did all paperwork in my name only as a surprise for my wife. She did not know. However I waited for a phone call or text for approval all afternoon. Guess who got the text message to her phone 2.5 hours b wife. She did not know. However I waited for a phone call or text for approval all afternoon. Guess who got the text message to her phone 2.5 hours before I was even notified!! Yep my wife. Surprise ruined totally!!! You cannot undo this mistake and if the car was not for her that would not have ended well at all!!! More
by lede1
Employees Worked With
Zermeno, Trey
January 28, 2023
Patrick Arnold is a credit to your dealership. He has been helping my family for years with our leases and purchases. I believe this was our seventh transaction we closed on Wednesday. Patrick He has been helping my family for years with our leases and purchases. I believe this was our seventh transaction we closed on Wednesday. Patrick goes above and beyond to make the experience seamless. In general, people are always cautious of car salesman, but Patrick redefines that stereotype. We try and refer him to anyone considering a purchase or lease, and of course he will always have our business More
by Evan K.
Employees Worked With
Patrick Arnold
January 26, 2023
I loved this place. The experience was great. Every detail was taken care of during our purchase of the car. Our salesman Trey was great, knowledgeable, and personable The experience was great. Every detail was taken care of during our purchase of the car. Our salesman Trey was great, knowledgeable, and personable. More
by kderouen2003
Employees Worked With
Trey Murino, blond young girl that went through insurance for tires.
January 25, 2023
Sales presentation for several unnecessary items during "routine oil change" and state inspection on vehicle with 30K miles. Recommended replacement of rear tires, front end alignment, wiper blades cabin a "routine oil change" and state inspection on vehicle with 30K miles. Recommended replacement of rear tires, front end alignment, wiper blades cabin and air filters, and battery, . More
by donsandrock
Employees Worked With
Service represtative
January 22, 2023
Cordial and knowledgeable service personnel. A joy to be treated like a customer! Congratulations to the management fir their well trainer employees! A joy to be treated like a customer! Congratulations to the management fir their well trainer employees! More
by hmwillars
Employees Worked With
Julio is a joy to talk about my car needs!
January 18, 2023
From sales to service this is the dealership to work with. I drive 65 miles one way to work with them. Other dealerships don’t come close. with. I drive 65 miles one way to work with them. Other dealerships don’t come close. More
by Donna
Employees Worked With
Conner, Devi, Kelsey
January 16, 2023
Superb customer service! Will always buy from Sewell! Process was efficient, sales person was knowledgeable and professional. Sewell takes care of it's customers! Will always buy from Sewell! Process was efficient, sales person was knowledgeable and professional. Sewell takes care of it's customers! More
by wrphillipsiii
Employees Worked With
Trey
