Sewell INFINITI of North Houston

Had an issue with loosing Intercooler coolant on my q50. It wasn’t an easy task to diagnose/repair but it was done quickly and very professionally. Compliments to my service advisor Juan and his service man It wasn’t an easy task to diagnose/repair but it was done quickly and very professionally. Compliments to my service advisor Juan and his service manager Stephanie who ensured quality work done. They discovered another issue with main coolant pump that was replaced free of charge (warranty). Had a little hiccup with low coolant level but that was promptly fixed free of charge. Car now is in tiptop shape, that is what matters. Five stars! More

Very service oriented and not high pressure. This is my second vehicle from this dealership. My previous experience with service department was good- they give loaner cars and keep you updated o This is my second vehicle from this dealership. My previous experience with service department was good- they give loaner cars and keep you updated on your vehicle’s status. More

The Best Sewell Dealership Ever! Got a customer for life! Juan & Stephanie in Service are the best! Fernando @ Collision Center now still keeps up with me from time to time! Keep Got a customer for life! Juan & Stephanie in Service are the best! Fernando @ Collision Center now still keeps up with me from time to time! Keep up the great work! Sewell should be honored to have y'all represent them..... More

Customer service experience is great and professional. Excellent explanation of the service to be performed. Excellent explanation of the service to be performed. More

Always worth the drive! The technicians are courteous and professional and they take care of my vehicle with great care and attention to detail. The technicians are courteous and professional and they take care of my vehicle with great care and attention to detail. More

Always on point, on time, listens to exact instructions, keeps you posted, Does what they said they would do! keeps you posted, Does what they said they would do! More

Outstanding purchase experience. From the initial test drive to delivery was so easy and fun. From the initial test drive to delivery was so easy and fun. More

Not worth discounting very disappointed and not sure I left with another problem that will need fixing some where elsewhere. left with another problem that will need fixing some where elsewhere. More

The service writers do not take ownership of the client’s experience. I had to track down the service to finally get the promised loaner car. experience. I had to track down the service to finally get the promised loaner car. More

They have always been professional and they make sure that the customer experience is great and rewarding. that the customer experience is great and rewarding. More