Sewell INFINITI of North Houston

My QX80 has a lot of New technology in it and the products that I was having was new to everyone and had to be researched products that I was having was new to everyone and had to be researched More

Sewell did!!! I loved the customer service and the attention Ms. Jefferis and others displayed. I spent very little time taking care of the paperwork. I would do it I loved the customer service and the attention Ms. Jefferis and others displayed. I spent very little time taking care of the paperwork. I would do it again!!! More

Service you hope for I came in for routine service and was greeted immediately by a service rep. I was issued a loaner car while my car was serviced and ran errands. I was I came in for routine service and was greeted immediately by a service rep. I was issued a loaner car while my car was serviced and ran errands. I was updated on the service through text messages and the car was ready to go on time. Checkout was quick and the car was cleaner than when I brought it in. Excellent experience .....again. More

I would recommend this dealership to anyone I love the car and options and Elizabeth.shr took me all around and I met the whole crew. car and options and Elizabeth.shr took me all around and I met the whole crew. More

Great Dealership Overall my experience was good with the dealership and friendly staff. They perform the job as per standards and if its not done right they will do it Overall my experience was good with the dealership and friendly staff. They perform the job as per standards and if its not done right they will do it with no additional cost They will always give you brand new loaner when ever you need a loaner More

Who knows better what's under the hood of my car than the professional people that sold it to me and the service technicians that maintain it, for my driving pleasure. professional people that sold it to me and the service technicians that maintain it, for my driving pleasure. More

Amazing Experience, Made my buying experience so easy!!! Amazing Experience with the Sales Rep; Just ask for "Oscar". He is amazing to work with and super good in terms of customer service. He made my buying Amazing Experience with the Sales Rep; Just ask for "Oscar". He is amazing to work with and super good in terms of customer service. He made my buying experience so easy. Oscar - Thanks for all your help and you went beyond; I would never hesitate to recommend Sewell and specifically you, for making my experience so easy. Go Sewell!!! More

Watch out for service Let my wife take her QX80 in for the first service @ 5k miles and the service advisor Keith told her she had to have a high speed wheel balance done. Let my wife take her QX80 in for the first service @ 5k miles and the service advisor Keith told her she had to have a high speed wheel balance done. Charged her additional $50, for unnecessary service. That will be the first and last time I use their service department. More

Housekeeping Service is great employees are friendly. However, I want to thank Banca in housekeeping for keeping it so nice and clean. One can tell the difference Service is great employees are friendly. However, I want to thank Banca in housekeeping for keeping it so nice and clean. One can tell the difference when she isn’t there. Banca you get 👍🏾👍🏾👍🏾👍🏾👍🏾+ BTaylor More

Excellent Buying Experience My wife and I came to the Sewell Infiniti dealership in North Houston on New Years Eve 2018 only planning to consider buying a pre-owned QX80. We have My wife and I came to the Sewell Infiniti dealership in North Houston on New Years Eve 2018 only planning to consider buying a pre-owned QX80. We have always purchased pre-owned vehicles in the past, but after listening to our needs and budget, our Sales Associate Ryan Smith made us an offer on a brand new 2019 QX80 that we simply couldn’t refuse. Sewell was able to bring the price of a new car below what other dealerships were offering for a pre-owned vehicle. The vehicle we drove home in is beautiful, loaded with extras, and priced within our budget. Ryan Smith was incredibly helpful throughout the process. I have visited several Sewell competitors in the months leading up to our purchase and at each of them, the Sales Associate I worked with was disappointing. I would ask technical questions about the vehicles and they didn’t know the answers. They weren’t familiar with what vehicles they had in stock. They were less than professional in their communication styles. Mr. Smith represented a world of difference. Mr. Smith actually listened to our needs and was direct and truthful when a vehicle wasn’t exactly what we wanted. He talked about the trade-offs of different model years and option packages. He was completely professional and communicated with the plain, simple honesty we were looking for. He is technically knowledgeable and made us aware of some vehicle functions that no one had ever pointed out before. Since the sale Mr. Smith has continued to be helpful by answering questions, assisting with maintenance scheduling, and providing advice. If you’re considering the purchase of an Infiniti vehicle, see Ryan Smith at Sewell North Houston. Sewell Automotive should be proud to employ a Sales Associate like Ryan Smith. More