Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sewell INFINITI of North Houston
Houston, TX
162 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 162 reviews
January 16, 2021
Working with service Dept for long time and always they were exceptional Fernando from service refer me to jack and worked out perfectly. Great experience over all were exceptional Fernando from service refer me to jack and worked out perfectly. Great experience over all More
by ahafeez
Employees Worked With
Jack
December 22, 2020
Excellent dealership all the way around. Sales, service, and collision reps are highly professional. Would and have recommended the dealership to many friends and colleagues. and collision reps are highly professional. Would and have recommended the dealership to many friends and colleagues. More
by Infinitiforlife
Employees Worked With
Patrick Arnold
November 25, 2020
Infiniti dealerships are to far away from my home. Bought my wife’s QX 80 from west side. My wife’s mother lived off 1-10 at Wilcrest before she passed a year ago last August. It was 30 minutes Bought my wife’s QX 80 from west side. My wife’s mother lived off 1-10 at Wilcrest before she passed a year ago last August. It was 30 minutes away. I bought from Sewell since SW skrewed me. I retired so looked at down sizing to a smaller Infiniti . Was low balled on trade. Mine has become a spare. Drive mostly with wife in her WX 80. So no longer need, for round number purposes’s, ~$30K plus depreciating in drive way vs a ~ $20K snd put balance in market and hope it appreciates. More
by rpmwalter
Employees Worked With
Julie Pham, Ashley Flores
October 28, 2020
I continue to be impressed with Sewell and their customer service, second to none. I have never been so satisfied with a car dealership and how they support their customers. service, second to none. I have never been so satisfied with a car dealership and how they support their customers. More
by djp2303
Employees Worked With
Julie P.
October 01, 2020
Gio was knowledgeable about my car and what was needed for service. He was expecting our arrival and had a loaner car waiting for us. Everything was done in a timely manner. for service. He was expecting our arrival and had a loaner car waiting for us. Everything was done in a timely manner. More
by carlmrty
Employees Worked With
Gio
August 28, 2020
My experience was excellent. Keith greeted me right away, and I was in and out with a loaner car within a few minutes. He was very thorough with his explanation on the service and then took additional away, and I was in and out with a loaner car within a few minutes. He was very thorough with his explanation on the service and then took additional steps to keep me posted throughout the day. I love the customer service, you guys go above and beyond to make the experience the BEST. More
by ouster30
Employees Worked With
Keith Bragg
June 19, 2020
We have received outstanding service and help from Infiniti with the QX50 we are leasing. Because of this excellent experience, we intend to purchase our QX50 and will continue to service it at Sewel Infiniti with the QX50 we are leasing. Because of this excellent experience, we intend to purchase our QX50 and will continue to service it at Sewell. More
by woodedforest
Employees Worked With
James Kelly, Devi Dinh-Neiheisel, Juli Pham
June 12, 2020
Your sales person and sales manager were very helpful. I am very pleased with my QX50 handling and appearance. I look forward to many years of pleasurable driving. It was refreshing dealing with a professi I am very pleased with my QX50 handling and appearance. I look forward to many years of pleasurable driving. It was refreshing dealing with a professional team. I highly recommend this dealership. More
by George
Employees Worked With
Shane Gee
