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Sewell INFINITI of North Houston

Houston, TX

4.7
162 Reviews
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17825 North Freeway

Houston, TX

77090

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Showing 162 reviews

July 09, 2021

As expected, great service from Sewell. I wasn’t approached trying to up sell or get service that wasn’t needed. Service with integrity! Awesome More

by law444715
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
July 07, 2021

Amazing staff, service and dealership! Highly recommend! Julie Pham and Stephanie (Service Mgr) are the BEST! I have been coming to this dealership for over 10 years! More

by donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Pham and Stephanie (Service Mgr)
July 02, 2021

The process to purchase is extremely easy and effortless. They treat you with respect. The delivery of the Q50 with a big red bow was a pleasant surprise! More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Wallace
May 14, 2021

Excellent communication, great customer service . Approachable , detailed explanation of the service , provided video of the work done and parts. Job done on time . Online payment and detailed bill More

by JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GIO
May 27, 2021 -

Sewell INFINITI of North Houston responded

Thank you, JR, for sharing your experience. We thank you for being a Sewell customer, and we look forward to serving you again.

May 05, 2021

This was my first purchase from Sewell. It will not be the last. This company knows what a customer expects when purchasing a car. There were no gimmicks, only complete honesty and a vast knowledge of c More

by dcook143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Holmes, Darrell Kennedy
May 27, 2021 -

Sewell INFINITI of North Houston responded

Thank you, DCook143. We are glad you had a great experience with Kelvin Holmes and the team at Sewell Infiniti of North Houston. We hope you enjoy your new vehicle. Thank you for choosing Sewell; we look forward to serving you again.

April 17, 2021

I have purchased 2 vehicles from Sewell and will continue to be a customer because of the great custom service. They always meet and exceed my expectations. More

by samy_morcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Wallace (sales), Charles white (service)
April 10, 2021

I just bought my second QX80 and I am very happy with it. I have had Sewell service my vehicles for years and they always do a great job. More

by mil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Elam
Apr 15, 2021 -

Sewell INFINITI of North Houston responded

Thank you, Mil. We are glad you had a great experience with Nicole Elam and the team at Sewell Infiniti of North Houston. We hope you enjoy your new Infiniti QX80. Thank you for being a loyal Sewell customer; we look forward to serving you again.

March 26, 2021

Great to work with nice personality decent knowledge for new vehicles will work again & will also refer to friends & family good follow up after sales. More

by Jitu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Jefferis
Mar 31, 2021 -

Sewell INFINITI of North Houston responded

Thank you, Jitu. We are glad you had a great experience with the team at Sewell Infiniti of North Houston. We hope you enjoy your new vehicle. Thank you for choosing Sewell; we look forward to serving you again.

March 20, 2021

Great service, competent and courteous staff. I appreciate that they treat their customers with the utmost respect. I would recommend them to anyone in need of quality service. More

by TFree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Pham
Mar 24, 2021 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, TFree! We will pass the kudos along to Julie Pham and the rest of the team at Sewell Infiniti of North Houston. Thank you for choosing Sewell; we look forward to serving you again.

February 07, 2021

Dealership service center is very well organized. Everyone seems to work as a "team" with a goal of satisfaction. Service writer is very eager to greet and service their customers. More

by ----
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Pham
Feb 23, 2021 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience. We will pass along the positive feedback to the Sewell Infiniti of North Houston team. Thank you for choosing Sewell; we look forward to serving you again.

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