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Sewell INFINITI of North Houston

Houston, TX

4.7
162 Reviews
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17825 North Freeway

Houston, TX

77090

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Showing 162 reviews

January 11, 2024

Nice salesperson. Still don’t think they gave me a fair offer on my trade. A local dealership offered 3k more but I REALLY wanted the vehicle I purchased. The vehicle More

by sgoods210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas and his manager
Jan 12, 2024 -

Sewell INFINITI of North Houston responded

Thank you for sharing, sgoods210. We will share your valuable feedback with the team at Sewell Infiniti of North Houston. We hope you are enjoying your new vehicle! Thank you for choosing Sewell, and we look forward to serving you again.

November 15, 2023

We have purchased four vehicles through Sewell Infiniti of N Houston; always a positive experience. More

by danandnancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Pham
Nov 15, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience, Dan and Nancy! We thank you for being loyal Sewell customers and hope to see you again soon.

November 14, 2023

Experience with Steven Baker, the new Car Director is the worst I've ever had. The way he treated my Loan Officer was rude and very unprofessional. He was very aggressive and never use any good word choice More

by ataari
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Brian Birdsall and Steven Baker
Nov 15, 2023 -

Sewell INFINITI of North Houston responded

Noah, Thank you for taking the time to make us aware of your experience. I appreciate you giving me the opportunity to further discuss these concerns with you. Please let me know if I may assist you further in the future. We thank you for your business and your valuable feedback. Sincerely, Matt Martinez General Sales Manager Sewell Infiniti of North Houston

November 12, 2023

Quick service and quotes. I’love the car wash. Courteous staff. Loaner car a real plus. More

by Gailey
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alrx
Nov 13, 2023 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, Gailey. We are happy to hear you had a great experience. Thank you for choosing Sewell, and we look forward to serving you again.

November 06, 2023

All of the associates at Sewell is very efficient and customer friendly. Offers excellent service. More

by carolynboutte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Pham, Heather Purviance, Tyler Tullos, Garcia Fernando
Nov 06, 2023 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, Carolyn! We will share your positive feedback with the team at Sewell Infiniti of North Houston. Thank you for choosing Sewell, and we look forward to serving you again.

November 06, 2023

I am always satisfied with the repair work being done when I bring it in to be checked out. More

by vj_mink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 06, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing, vj_mink. We thank you for being a loyal Sewell customer and look forward to serving you again.

October 04, 2023

The representatives greet you warmly and take time to make sure you are comfortable and needs are met. The facility is clean and comfortable. More

by Gws7477
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kelly
Oct 05, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing your experience! We appreciate your positive feedback. We thank you for choosing Sewell and look forward to serving you again.

September 21, 2023

This Dealership is one of the most professional I have ever had the privilege of knowing. They work as a team and I must say they do it very well! I would never go anywhere else. More

by Paul544@live.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Kalye, Mike, Kevin
Sep 22, 2023 -

Sewell INFINITI of North Houston responded

Thank you for the compliment, Paul! We appreciate you taking the time to share your experience. We thank you for choosing Sewell and look forward to serving you again.

September 08, 2023

My sales rep Alex was friendly and very helpful. The dealership was very clean and offered us water upon arrival. More

by realit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, and Brian
Sep 08, 2023 -

Sewell INFINITI of North Houston responded

We are glad you had a great experience with Alex Castro, Realit. We will share the positive feedback with him and the rest of the Sewell Infiniti of Houston team. Thank you for choosing Sewell, and we look forward to serving you again.

September 02, 2023

Very knowledgeable. Professional. Work was down in a timely manner. Complete when promised. Actual dealership is neat and clean. More

by janie.suniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey
Sep 05, 2023 -

Sewell INFINITI of North Houston responded

Thank you for sharing, Ms. Suniga. We thank you for choosing Sewell and look forward to serving you again.

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