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Sewell INFINITI of Dallas - Service Center
Dallas, TX
81 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
81 Reviews of Sewell INFINITI of Dallas - Service Center
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February 11, 2021
Car was brought in for service ! And ask to condition my leather seats ! Mistake. ! Seats damage! Accused me of my own damage ! Unbelievable treatment s leather seats ! Mistake. ! Seats damage! Accused me of my own damage ! Unbelievable treatment s More
by Tammy
Employees Worked With
Juanita, Rob Grant Mike Clark and Mr Paul , Shaylyn Maloney
December 13, 2020
Good dealership. I don't need to say more. In the future, if you insist that I use at least twenty five words here, I won't respond to this survey. if you insist that I use at least twenty five words here, I won't respond to this survey. More
by nblankin
Employees Worked With
Ryan Bustin
August 25, 2020
The service and communication is awesome! I have always received a estimate when I drop off my vehicle. If there is any deviation in pricing I am always kept in the loop before any additional work is perf received a estimate when I drop off my vehicle. If there is any deviation in pricing I am always kept in the loop before any additional work is performed. More
by jgonzales
Employees Worked With
Juanita Soto
August 13, 2020
Bought an QX60 paid off in May 2020 but was overcharged for $280.38 I have been trying to get my money back ever since. Now it’s 8/13/2020 and still no sign of my money. They said checks were sent but neve for $280.38 I have been trying to get my money back ever since. Now it’s 8/13/2020 and still no sign of my money. They said checks were sent but never made to my house I’m very disappointed and disgusted over the ordeal I’ve been going through trying to retrieve what was taken Elaine Spurlock More
by esblessedmission
Employees Worked With
Shaylyn Maloney
July 08, 2020
Quick Easy Done With this treatment of the customer I will be like those on the advertisements. You have a customer for now and most likely the next purchase. Why bot With this treatment of the customer I will be like those on the advertisements. You have a customer for now and most likely the next purchase. Why bother anywhere else. They seem to really care about me and work for my business. As long as this continues I will make my next purchase from Sewell. More
by Q50 Owner
Employees Worked With
Megan
June 03, 2020
Ryan Bustin - An excellent, Outstanding Customer Service It's been 5 years since I worked with Ryan Bustin on my car, I have no words to describe how my satisfaction anytime I dropped my car for service - No It's been 5 years since I worked with Ryan Bustin on my car, I have no words to describe how my satisfaction anytime I dropped my car for service - Not only the extremely and awesome help from Ryan but also the services of the department - My car is always in the good hand - I love the service at Sewell Infiniti of Dallas. Trang N. More
by Trang N.
Employees Worked With
NA, Shaylyn Maloney
June 01, 2020
Ryan Bustin - exemplary customer service I'm a long time customer of Swell Infinity. Ryan does an excellent job in keeping me on track with my car maintenance. He's very knowledgeable and a I'm a long time customer of Swell Infinity. Ryan does an excellent job in keeping me on track with my car maintenance. He's very knowledgeable and always takes the time to answer my questions in a courteous and professional manner. I trust Ryan. More
by DRGraves
Employees Worked With
Joseph Rivas
May 23, 2020
Joseph Rivas of Sewell was exceptional in the service he provided me. The level of service he provided showed a lot about the person he his and how he is a VERY good asset to Sewell Infiniti. I can't thank provided me. The level of service he provided showed a lot about the person he his and how he is a VERY good asset to Sewell Infiniti. I can't thank him enough for the service he provided me. More
by steven_allen98
Employees Worked With
Joseph Rivas, Shaylyn Maloney
April 20, 2020
Car Inspection Super wonderful! It’s always friendly! No need to worry your car is in good hands! The service department knows how to satisfy their customers! If Super wonderful! It’s always friendly! No need to worry your car is in good hands! The service department knows how to satisfy their customers! If your not able to wait the loaner car is just as nice as your car! You will be notified when your car is ready to be picked up! More
by Jmichaelh24
Employees Worked With
Stanley Bullock, Shaylyn Maloney
