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Sewell INFINITI of Dallas

Dallas, TX

4.6
200 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. “Customers for Life” – that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that “it’s just business”; a sense of family and the importance of long-term relationships always come through. You can experience our service at 19 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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7110 Lemmon Ave

Dallas, TX

75209

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Showing 200 reviews

July 24, 2021

Customer for life is true. I have experienced the sales, service, and even the collision center and they are all the best. It's quality all around. I want my Infiniti worked on by people who know these cars More

by PlanoQ50S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase - Service Advisor
July 08, 2021

I purchased my first Infiniti in 2017. I feel my car is a great value and performs well. I always take my car to Sewell to be serviced. The staff is very courteous and the service is just what I’d expect fro More

by pcameron83@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylyn Maloney
July 03, 2021

I purchased my first Infiniti in 2004, my second in 2014. I return to Sewell Infiniti Service Dept for all service and have been very pleased with every encounter. I also appreciate the cleanliness of the More

by margotgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulbright, Shaylyn Maloney
June 26, 2021

Service advisor was courteous and friendly. Quality work performed by automotive technicians. Loan car process went very smoothly. At delivery, vehicle was cleaner than it was when brought in for service. More

by gazaman026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Soto
June 12, 2021

The television commercials are true. I purchased my second Infiniti from another "respected" dealership, and regretted it the moment I took ownership of the vehicle. I swiftly changed all of my service More

by MR. P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Soto
June 06, 2021

Took my car for an oil change, left with smoke coming out the exhaust pipes(90degrees outside).Said the turbo is going out(apparently overnight).no previous issues.Only with suspension, not to mention they c More

by Alicia Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaylyn Maloney
June 03, 2021

The best service for my whole family. the best attention to detail and the most knowledgeable staff and friendly. It’s a pleasure walking into Sewell always. It’s like coming home!! More

by linashuster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Cohen, Shaylyn Maloney
June 02, 2021

I sometimes have to wait to be seen. Or should i say helped. I have a older model car an i love it but i sometimes think the service men or women don't rush to help because it's a older vehicle. More

by chillerhossblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacinto
May 18, 2021

They make sure their customers 101% satisfied before leaving especially Jessiel the number service person in my book. He gets the job done and makes things happen. Thank you Jessiel More

by Bubbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessiel
May 27, 2021 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Bubbles! We will pass the kudos along to Jessiel Cortes and the rest of the team at Sewell Infiniti of Dallas. Thank you for choosing Sewell; we look forward to serving you again.

May 14, 2021

Let me start by saying (and I'm sure I'm not alone) that I hate buying cars! The haggling, the back and forth, the high pressure sales environment, the financing, warranties they try to push, etc. Not a f More

by PeterH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baile Anderson
May 27, 2021 -

Sewell INFINITI of Dallas responded

Thank you, PeterH. We are glad you had such a great experience with Baile Anderson. We hope you enjoy your new Dodge Durango. Thank you for choosing Sewell; we look forward to serving you again.

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