Sewell INFINITI of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Customer for life is true. I have experienced the sales, service, and even the collision center and they are all the best. It's quality all around. I want my Infiniti worked on by people who know these cars service, and even the collision center and they are all the best. It's quality all around. I want my Infiniti worked on by people who know these cars. I have purchased two cars here, kept them maintained, and one visit to the collision center. Just a super experience. Highly recommend. More
I purchased my first Infiniti in 2017. I feel my car is a great value and performs well. I always take my car to Sewell to be serviced. The staff is very courteous and the service is just what I’d expect fro great value and performs well. I always take my car to Sewell to be serviced. The staff is very courteous and the service is just what I’d expect from Sewell! More
I purchased my first Infiniti in 2004, my second in 2014. I return to Sewell Infiniti Service Dept for all service and have been very pleased with every encounter. I also appreciate the cleanliness of the I return to Sewell Infiniti Service Dept for all service and have been very pleased with every encounter. I also appreciate the cleanliness of the service dept because I usually wait for my car to be serviced and it is much appreciated to wait in pleasant, clean surroundings with spotless restrooms. The delicious cookies are much appreciated, as well! More
Service advisor was courteous and friendly. Quality work performed by automotive technicians. Loan car process went very smoothly. At delivery, vehicle was cleaner than it was when brought in for service. performed by automotive technicians. Loan car process went very smoothly. At delivery, vehicle was cleaner than it was when brought in for service. More
The television commercials are true. I purchased my second Infiniti from another "respected" dealership, and regretted it the moment I took ownership of the vehicle. I swiftly changed all of my service second Infiniti from another "respected" dealership, and regretted it the moment I took ownership of the vehicle. I swiftly changed all of my service to Sewell Infiniti. Their service is second to none. More
Took my car for an oil change, left with smoke coming out the exhaust pipes(90degrees outside).Said the turbo is going out(apparently overnight).no previous issues.Only with suspension, not to mention they c the exhaust pipes(90degrees outside).Said the turbo is going out(apparently overnight).no previous issues.Only with suspension, not to mention they called the night before told my car was in good shape just needed brake pads soon and a cabin filter....DO NOT RECOMMEND...They told me it was unfortunate and may corporate Infiniti would pay for it...WOW More
The best service for my whole family. the best attention to detail and the most knowledgeable staff and friendly. It’s a pleasure walking into Sewell always. It’s like coming home!! to detail and the most knowledgeable staff and friendly. It’s a pleasure walking into Sewell always. It’s like coming home!! More
I sometimes have to wait to be seen. Or should i say helped. I have a older model car an i love it but i sometimes think the service men or women don't rush to help because it's a older vehicle. helped. I have a older model car an i love it but i sometimes think the service men or women don't rush to help because it's a older vehicle. More
They make sure their customers 101% satisfied before leaving especially Jessiel the number service person in my book. He gets the job done and makes things happen. Thank you Jessiel leaving especially Jessiel the number service person in my book. He gets the job done and makes things happen. Thank you Jessiel More
Let me start by saying (and I'm sure I'm not alone) that I hate buying cars! The haggling, the back and forth, the high pressure sales environment, the financing, warranties they try to push, etc. Not a f I hate buying cars! The haggling, the back and forth, the high pressure sales environment, the financing, warranties they try to push, etc. Not a fan! I will say, my experience with Sewell was the exact opposite of what I just mentioned. Baile took care of us from start to finish. She was incredibly responsive with any questions that I had before, during, and after the purchase of the vehicle. In past experiences, the moment you sign the paperwork and drive off the lot, don't expect any help from the dealership/sales-person from that point forward. Not the case with Baile. I can text her any time and get a prompt response. Not only is she a professional and good at her job, but she is very personable and all-around just a good person. They sell very expensive, luxury vehicles at the dealership and I just bought a used Dodge Durango, but you wouldn't know it from the level of service I was provided. You would have thought that I bought a new QX80 the way I was treated. Anyhow, I could go on and on about my experience. Bottom line, if you need a new or used car, go to Sewell and if you are looking for an Infinity, ask for Baile at Infinity of Dallas. More