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Sewell INFINITI of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.6
200 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. “Customers for Life” – that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that “it’s just business”; a sense of family and the importance of long-term relationships always come through. You can experience our service at 19 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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7110 Lemmon Ave

Dallas, TX

75209

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Showing 200 reviews

November 03, 2021

Professional Personable Comfortable Efficient Excellent Easy Extra attentive Attention to detail and multiple forms of communication for assistance More

by DORJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley
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Dec 01, 2021 -

Sewell INFINITI of Dallas responded

We appreciate you taking the time to provide such great feedback. Thank you for being a loyal Sewell customer; we look forward to serving you again.

September 20, 2021

So glad i decided to give Sewell infiniti a try! They are very professional and i have nothing bad to say about them. I would highly recommend them!! More

by katycook17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
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Sep 27, 2021 -

Sewell INFINITI of Dallas responded

Thank you, Ms. Cook, for sharing your experience. We thank you for choosing Sewell, and we look forward to serving you again.

September 14, 2021

By far the best dealership I have ever experienced. Whalen is an awesome Service Manger. More

by Q50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whalen
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Sep 27, 2021 -

Sewell INFINITI of Dallas responded

Thank you for the compliment! We will pass the kudos along to Whalen Shannon and the rest of the team at Sewell Infiniti of Dallas. Thank you for choosing Sewell; we look forward to serving you again.

September 06, 2021

It was great, as always. It is always a pleasure to deal with my technical service rep. Very professional and friendly. He really makes the difference! More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Roldan
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Sep 27, 2021 -

Sewell INFINITI of Dallas responded

Thank you, Carlos, for sharing your experience. We thank you for being a loyal Sewell customer, and we look forward to serving you again.

August 25, 2021

Fantastic service every time! Promise time met and always costs less than expected. Top notch More

by Mrw04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Rivas
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Sep 27, 2021 -

Sewell INFINITI of Dallas responded

Thank you, Mrw04, for sharing your experience. We thank you for being a loyal Sewell customer, and we look forward to serving you again.

August 23, 2021

Juanita Soto is the person to see at Infiniti. I received exemplary service throughout the entire process of my vehicle repair. More

by Rojan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juanita Soto
Report | Print
Aug 23, 2021 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Rojan! We will pass the kudos along to Juanita Soto and the rest of the team at Sewell Infiniti of Dallas. Thank you for choosing Sewell; we look forward to serving you again.

August 23, 2021

Best customer service in the world!I was very impressed with the entire operation. Everybody was top notch with their attitude and service. Thank you for takinf such gooo\d care of us. More

by creding
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake, Alason, Gina, Shaylyn Maloney
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Aug 23, 2021 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, creding! We will pass the kudos along to the team at Sewell Infiniti of Dallas. Thank you for choosing Sewell; we look forward to serving you again.

August 18, 2021

Sewell Infiniti delivered impeccable flawless customer service and professionalism. He and his staff made us feel safe and important. The staff was very friendly and inviting. More

by DRBARRINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Shaylyn Maloney
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Aug 23, 2021 -

Sewell INFINITI of Dallas responded

Thank you, DRBarrington, for sharing your experience. We thank you for being a Sewell customer, and we look forward to serving you again.

August 04, 2021

Excellent service. None better in Dallas. Will always get a Sewell car due to service experiences. I purchased my Infiniti in July of 2019 and enjoy it more every day. More

by matt.maberry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylyn Maloney
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August 03, 2021

Absolute horrible experience. Advised my vehicle needed $7100 transmission replacement but in fact only required a valve in my evaporative system. The service advisors work on commission and are obviously More

by KW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob R
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