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Sewell INFINITI of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.5
201 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. “Customers for Life” – that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that “it’s just business”; a sense of family and the importance of long-term relationships always come through. You can experience our service at 19 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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7110 Lemmon Ave

Dallas, TX

75209

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Showing 201 reviews

October 16, 2022

Excellent work. Priced before and finished on time. Manager checked in with me several times to report on the progress. More

by Pete.Deison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
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Oct 18, 2022 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Mr. Deison. We will pass along the positive feedback to Jack Hoenig and the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
September 28, 2022

Awesome service! Awesome Customer Service! Personnel are so informative and helpful. Exceptional environment! LOVE IT/THEM!! More

by Mskirkwood20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Cortez
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Oct 03, 2022 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Mskirkwood20! We will pass the kudos along to Jessiel Cortes and the rest of the team at Sewell Infiniti of Dallas. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
September 16, 2022

No wait time soon as you pull on someone there to assist you.Great service and very friendly staff. More

by Jaypatel1040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dom Fulbright
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Sep 16, 2022 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Jaypatel1040. We will pass along the positive feedback to Dom Fulbright and the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
September 05, 2022

This place is hands down my favorite place to service my infinity. They are very knowledgeable and they give you great quality service. More

by Lucy_martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
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Sep 06, 2022 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Ms. Martinez. We will pass along the positive feedback to Joey Patterson and the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
August 22, 2022

Great place with really great people. Service was outstanding with very professional people and a very clean service area More

by friday63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Bustin
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Aug 24, 2022 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Friday63. We will pass along the positive feedback to Ryan Bustin and the Sewell Infiniti of Dallas team. Thank you for choosing Sewell; we look forward to serving you again.

Helpful
August 15, 2022

Very clean service area. Very polite service personnel. Fast and accurate. I love the show room and new car displays More

by digitntxp
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shaylyn Maloney
Report | Print
Aug 17, 2022 -

Sewell INFINITI of Dallas responded

Dear Digitntxp, Thank you very much for the great feedback. We appreciate you taking the time to share your experience. Thank you for choosing Sewell; we look forward to serving you again.

Helpful
August 10, 2022

I was very impress with Steve, I can read people, I interacted with all kinds of people in my 37 years with Transamerica Corp. He is a fine honest person, and you are fortune to have that caliber of a More

by bwhughes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person who answered the phone, not sure but think it was Chris. , Shaylyn Maloney
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Aug 17, 2022 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Bwhughes! We will pass the kudos along to Steve Vazquez and the rest of the team at Sewell Infiniti of Dallas. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
August 08, 2022

Clean, professional and gets the work done quickly and with out trying to get you to do more for your car!! More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylyn Maloney
Report | Print
Aug 17, 2022 -

Sewell INFINITI of Dallas responded

We appreciate you taking the time to provide such great feedback, Chris. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
August 08, 2022

Rude and condescending service from Technician, representative, and service desk. Technician made snide comments about us not knowing what we were talking about and condescending remarks that we we More

by shibainumom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Technician
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Aug 18, 2022 -

Sewell INFINITI of Dallas responded

Dear Shibainumom, Thank you for sharing your frustrations with us. We value all feedback at Sewell, and your satisfaction is our highest priority. I welcome the opportunity to discuss this experience with you and gain additional feedback. At your convenience, please call me at 972-455-6369 or email me at wshannon@sewell.com. Thank you again, and I look forward to speaking with you soon. Sincerely, Whalen Shannon Service Manager Sewell Infiniti of Dallas

Helpful
August 07, 2022

I’ll most likely be a Sewell customer. Could not be happier with my experience. SewellGreat people smiling faces. Would Consistently and Absolutely excellent customer service on every vis More

by Hyung Joo Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylyn Maloney
Report | Print
Aug 17, 2022 -

Sewell INFINITI of Dallas responded

Dear Hyung Joo Lee, Thank you very much for the great feedback. We appreciate you taking the time to share your experience. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Helpful
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