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Sewell INFINITI of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.5
200 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. “Customers for Life” – that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that “it’s just business”; a sense of family and the importance of long-term relationships always come through. You can experience our service at 19 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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7110 Lemmon Ave

Dallas, TX

75209

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Showing 200 reviews

March 01, 2023

I have purchased 6 vehicles from various Sewell dealerships and always get the same high level experience every time. More

by Greg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lewis
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Mar 10, 2023 -

Sewell INFINITI of Dallas responded

Thank you, Greg. We are glad you had a great experience with the team at Sewell Infiniti of Dallas. We hope you enjoy your new Infiniti. Thank you for being a loyal Sewell customer; we look forward to serving you again.

Mar 10, 2023 -

Greg responded

Great! Thanks for your response.

February 23, 2023

In my years of experience, I have come to believe that the Sewell dealerships have 'set the bar' for what customer service/loyalty means. That goes for every moment at the dealership from assistance with More

by holdentesting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rodriguez (Service) / Allison Cohen (Sales Assistance)
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Feb 23, 2023 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Holdentesting. We will pass along your kind words and positive feedback to Jacob Rodriguez, Allison Cohen, and the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

February 16, 2023

World. Class. Service. No place like Sewell to take a car for any type of service More

by Mrw04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dom Fulbright
Report | Print
Feb 20, 2023 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Mrw04! We will pass the kudos along to Dom Fulbright and the rest of the team at Sewell Infiniti of Dallas. Thank you for being a loyal Sewell customer; we look forward to serving you again.

February 15, 2023

Great service (including loan car) fixed and work back up by Sewel/Infiniti. Price, unfortunately was by far most expensive quote received for the work performed. More

by Ruhberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
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Feb 20, 2023 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Ruhberg. We will pass along the feedback to the Sewell Infiniti of Dallas team. Thank you for choosing Sewell; we look forward to serving you again.

February 09, 2023

Horrible Service Department. ... will up charge your service needs $400 Brake job was all I needed - but the multi point inspection said I needed a $1300 brake job and a $200 brak More

by johnciao11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dont remember
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January 30, 2023

Our Family dealership All our Cars our from Sewell dealership - we love it Best dealership to do business with!!!! More

by Bugatti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick & Allison
Report | Print
Feb 07, 2023 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Bugatti! We will pass the kudos along to Nick Lewis, Allison Cohen, and the rest of the team at Sewell Infiniti of Dallas. Thank you for being a loyal Sewell customer; we look forward to serving you again.

January 29, 2023

Excellent customer service for both sales and service. Would definitely buy here again. This is my 2nd purchase here and always love the lack of a high pressure pitch. More

by d&jhamin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stanley Bullock
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Feb 07, 2023 -

Sewell INFINITI of Dallas responded

Dear D&JHamin, Thank you very much for the great feedback. We appreciate you taking the time to share your experience. Thank you for being a loyal Sewell customer; we look forward to serving you again.

January 13, 2023

Sewell is great. They always provide great service in a timely manner. The extra care they provide is the best. I’ve used their service department for the last 5 year More

by Kathy.Nelson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessiel
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Jan 13, 2023 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Ms. Nelson. We will pass along the positive feedback to Jessiel Cortes and the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

December 30, 2022

Great experience. Because of the excellent service, communication and overall vibe, I will be switching from Crest to Sewell going forward. More

by Charla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juanita
Report | Print
Dec 30, 2022 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Charla. We will pass along your kind words and positive feedback to Juanita Soto and the team. Thank you for choosing Sewell; we look forward to serving you again.

December 29, 2022

This is the best location for service and sells team that believe in taking care of return customers. More

by OMGitsAlexia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Dec 29, 2022 -

Sewell INFINITI of Dallas responded

Dear OMGitsAlexia, Thank you very much for the great feedback. We appreciate you taking the time to share your experience. Thank you for being a loyal Sewell customer; we look forward to serving you again.

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