Sewell INFINITI of Dallas

I dealt with Allison Cohen. This is the third car I have leased through Sewell and the second car through her and I have been very pleased. As my lease is getting near to expiration she will contact me and leased through Sewell and the second car through her and I have been very pleased. As my lease is getting near to expiration she will contact me and offer her assistance, but is never pushy at all. She will continue to follow up in a very professional and courteous manner until I am ready to make a decision. After the lease is completed she always follows up to make sure all is well. If I do have any questions or problems she is always willing to help. I have redommended Allison and Sewell to many friends. I know they will be treated well. Before I dealt with Sewell (and Allison) I found buying or leasing a car to be a completely uncomfortable undertaking. This dealership and this sales associate have changed my mind about buying or leasing a car. More

In have previously driven an Infiniti and when my lease was about to expire, I called around to a few dealerships and chose Sewell for one reason only. Allison Cohen. Frankly, I am a picky, demanding, di was about to expire, I called around to a few dealerships and chose Sewell for one reason only. Allison Cohen. Frankly, I am a picky, demanding, difficult customer and Allison has won my business from this moment on. She was extraordinarily knowledgeable, friendly, professional and extremely thorough. When I needed a quick response, Allison was available. If the car buying process can be effortless, Allison has made it so. I actually drive across town and by two other Infiniti dealerships in order to do business with Sewell and Allison in particular. I could not possibly give her higher marks. More

This was my third lease from Sewell Infiniti and Allison Cohen. She is the only reason I keep returning to Sewell. Allison makes the whole process of buying a car enjoyable. She is easy to talk to, very i Cohen. She is the only reason I keep returning to Sewell. Allison makes the whole process of buying a car enjoyable. She is easy to talk to, very informative, and does not pressure you into a deal just to move cars! She also takes the time to go over all the features of the car and just doesn't hand you the keys and says "enjoy". If for any reason I have a problem or question she is always responsive. I would highly recommend Allison for anyone looking for a new Infiniti...she is worth the drive to Sewell. More

Allison made the purchase process simple and easy! My wife and I spent a couple of days driving and taking home different models and Allison was patient and helpful. We finally chose the M35 and couldn't wife and I spent a couple of days driving and taking home different models and Allison was patient and helpful. We finally chose the M35 and couldn't be more pleased with the car and purchase experience. More

I live in Austin and could have easily leased my new car here..I chose instead to drive to Dallas and work with Allison Cohen. This is the 2nd car I have leased from her. She makes the ntire experience extr here..I chose instead to drive to Dallas and work with Allison Cohen. This is the 2nd car I have leased from her. She makes the ntire experience extremely pleasant and her followthrough is impeccable. Not only does she take good care of me so does the dealership.This is the 3rd Infiniti I have leased from them. In fact they are so great to me I plan to have my service appointments taken care of at Sewell and not in Austin. More

I have purchased 2 Infiniti's from Allison - she is a rock star. Honest, thorough, thoughtful. I highly recommend working with her - and Sewell. My overall experience with this dealership has been outsta rock star. Honest, thorough, thoughtful. I highly recommend working with her - and Sewell. My overall experience with this dealership has been outstanding. The service department also goes above and beyond the call of duty to deliver outstanding service. More

This is the third Infiniti I have leased from Sewell in Dallas and also from the same Sales Professional. Allison Cohen is by far the best automotive sales person I have ever dealt with and Sewell should Dallas and also from the same Sales Professional. Allison Cohen is by far the best automotive sales person I have ever dealt with and Sewell should be quite proud to have her as a representative. I couldn't have asked for a better experience and the whole dealership treats my wife and I with great care and respect. More

I was greeted when I pulled in my car. My service order was quickly written up. It was easy to get my loaner car. My car was promptly and correctly repaired. I received a follow up call several days later was quickly written up. It was easy to get my loaner car. My car was promptly and correctly repaired. I received a follow up call several days later to see how I thought the service went. The service here is excellent. Their service bays are huge and spacious not cramped like another Infiniti dealership. You won't be sorry if you take your car into Sewell. More

When talking about Sewell Infiniti, there's a large disparity between their Service Department and their Sales Department.<br><br>I'm an Infiniti owner, but I did not purchase my car through this deale disparity between their Service Department and their Sales Department.<br><br>I'm an Infiniti owner, but I did not purchase my car through this dealership. When my car needs servicing their department is completely professional, courteous, and attentive. I can't say the same about the Sales Department.<br><br>On a few occasions I've gone to the dealership to investigate the cars and judging by their attitude there's enough people in Dallas willing to bend over and take any offer they dish out. It seems to me that Sewell Infiniti is becoming elitist and it's going to their heads. Shame on them. Thank goodness for Auto Spies! This is a dealer to steer clear of. More

I have used Sewell Infiniti for several years and have had an INCREDIBLE experience in their service deparment. <br><br>They are located on Lemmon Avenue now in Dallas, they moved from ther LBJ location had an INCREDIBLE experience in their service deparment. <br><br>They are located on Lemmon Avenue now in Dallas, they moved from ther LBJ location last year, so this review is for that location.<br><br>I schedule an appointment with my service advisor and he is always there and prompt, I tell him what's wrong, he gets me in a loan car (99% of the time it's another Infiniti) and I'm on my way. They call me when my car is ready for pick up. I go in, pay, drop off the loan car, get in my car and I'm on my way. <br><br>I never spend more than 10 minutes dropping off/picking up my car. It's an EXCELLENT place with EXCELLENT service. <br><br>I HIGHLY recommend it! More