Sewell INFINITI of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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This was my first experience purchasing a vehicle from Allison Cohen and I'm sure it won't be my last. Allison was very patient and helpful throughout the entire vehicle buying process. Her attention to d Allison Cohen and I'm sure it won't be my last. Allison was very patient and helpful throughout the entire vehicle buying process. Her attention to detail is second to none. I'm glad a friend recommended Allison to me and I will happily recommend her & the Sewell Infiniti dealership to others. More
We are driving our second car from Sewell Infiniti. They have superb customer service, from free car washes, free loaners, delicious cookies and soft drinks while waiting, very helpful service personnel, an have superb customer service, from free car washes, free loaners, delicious cookies and soft drinks while waiting, very helpful service personnel, and the best sales person ever in Allison Cohen. Our son has leased 2 cars from Allison also, and we recommend her to everyone. I don't foresee shopping/leasing/buying anywhere else. More
This is the third Infininty I have leased with Allison Cohen and she is the BEST beyond belief! Her follow though is the BEST! She is there when you need her, but I have not really needed her except in Cohen and she is the BEST beyond belief! Her follow though is the BEST! She is there when you need her, but I have not really needed her except in the lease procedures, she KNOWS her product, and makes feel totally at easy in the purchase, which in my opion is the worst thing you can do in your life, she makes it all seemless! Kudos to Allison! I have recommened her to friends, I will only buy from Allison! More
The people of Sewell Infiniti live by the motto that Carl Sewell invented, "Customers for Life." It shows in every aspect of doing business with them. I am very pleased with them and am at peace knowing I ha Sewell invented, "Customers for Life." It shows in every aspect of doing business with them. I am very pleased with them and am at peace knowing I have a 5-Star Sewell employee helping me in every area of the dealership. Whether it be in sales, where I work specifically with Allison Cohen, or service where I work soley with Olie Hedge, I know my needs will be fullfilled and I will be treated like a valued customer. More
After I had described my specific interest in a car (plus options), the service was quick, professional, and honest. My previous experience with this dealership on a new purchase was good, and I was not dis options), the service was quick, professional, and honest. My previous experience with this dealership on a new purchase was good, and I was not dissapointed on this latest visit. I've dealt with several Infinity dealerships in this area, and this by far was the best experience. More
Sewell Infiniti has the best staff and are friendly. They do not hassle or pressure you into making a purchase. After making a purchase they still take care of you through their amazing customer service. I w do not hassle or pressure you into making a purchase. After making a purchase they still take care of you through their amazing customer service. I would recommend Sewell Infiniti to anyone thinking about buying a car. More
So far I have leased two vehicle and purchased one vehicle from this dealership and I just have to say that they are amazing. Firstly sales is no pressure, low key and enjoyable. The sales staff is ve vehicle from this dealership and I just have to say that they are amazing. Firstly sales is no pressure, low key and enjoyable. The sales staff is very knowledgeable and our sales person Allison Cohen is amazing. She provides you with the information you need to make an informed decision and if something clicks, she is great getting the deal finalized. At many other dealerships such as Park Place Mercedes, this is usually where the pleasant experience ends and the service nightmare begins, however Carl Sewell's take on customer service permeates this dealership and sets it apart from other dealerships. His motto of "Customers for Life" is the basis for the excellent customer service in every aspect of this dealership. Unlike my experience with Park Place Mercedes, Mitch in loan cars has never put me in anything other than an Infiniti loan car when my vehicle is in the shop. The loan cars are always new and clean. My Service Advisor Olie Hedge and the Service manager Travis Erb provide me with fast convenient and enjoyable service on my terms. Olie keeps me informed of the progress during service and I would not get my vehicle serviced anywhere else. Whenever I return to pickup my vehicle, I never wait long, the cashiers are friends and efficient and the cookies are always warm and yummy. When I lived in Austin, I drove to Dallas to get my vehicle serviced at Sewell and will do so in perpetuity. I would highly recommend this dealership to my friends and family, and I have on several occasions. If you want a new car, GO SEE ALLISON COHEN, you will be happy you did. More
From purchase through years of service, dealing with the folks at Sewell is always a pleasure. I purchased my current Infiniti from Allison Cohen and that was a a very pleasurable experience. Travis Erb wa folks at Sewell is always a pleasure. I purchased my current Infiniti from Allison Cohen and that was a a very pleasurable experience. Travis Erb was my Service Rep for many years on my previous G35 as well as my current one and I consider him and Allison to be friends that I look forward to visiting when I have to bring my car in for service. Now that Travis is Service Manager (a well deserved promotion) Jack Lee is my service rep and he continues to provide the excellent service I have come to expect. The entire dealership is very well run, everyone is customer focused, friendly and helpful and I recommend them to everyone. I am someone who buys Sewell, not the vehicle and will continue to drive an Infiniti specifically to receive the great service that Sewell Infiniti provides! More
This is my second purchase from Allison & Sewell. Prior to dealing with Allison, buying a car was somewhat frustrating because of the games played by dealerships. Working with Allison both times was a ple to dealing with Allison, buying a car was somewhat frustrating because of the games played by dealerships. Working with Allison both times was a pleasure. She is fantastic and makes the process of buying a car seamless. Allison is responsive and great at followup. I highly recommend Allison and Sewell. More
Allison did a fantastic job of helping us throughout the buying process. We went back and forth for several weeks before choosing to purchase our G37 from Sewell. Our decision to purchase from Sewell was buying process. We went back and forth for several weeks before choosing to purchase our G37 from Sewell. Our decision to purchase from Sewell was confirmed throughout the entire purchasing process. The night that we picked up the car Allison spent at least one hour going over all of the buttons, features, etc to make sure that we knew what the car was capable of doing (Navigation, blue tooth, etc). Allison even took the time to sync our phones with the cars blue tooth capabilities. We would definitely buy from Sewell again and certainly recommend Allison. More