Sewell INFINITI of Dallas

We had such a pleasant experience with Sewell and could not have asked for a better salesperson. Not only was Allison extremely helpful and knowledgable, she also drove 6 hours down to Cajun country to del not have asked for a better salesperson. Not only was Allison extremely helpful and knowledgable, she also drove 6 hours down to Cajun country to deliver our beautiful QX56. Now that's service! I highly recommend Sewell Infiniti of Dallas. More

I purchased a 2010 Infinity G37. Love the car when top is down but despised it with top up. Brought car in 4 different times for a week at a time and the rattle never got resolved. I feel extremely blessed t down but despised it with top up. Brought car in 4 different times for a week at a time and the rattle never got resolved. I feel extremely blessed that that Infinity Corporate purchased this car back under the "Lemon Law" and replaced it with a 2011 model. Carl Sewell of Dallas did every thing possible to try to resolve the rattle and was never successful. This is the reason that I bought from Sewell and this is the reason that I will buy another car from this dealership and will also tell my friends how this dealers. Thomas Garland was my salesperson with my 2010 G37 and with the transfer of my 2011 G37. He is very professional and I was most impressed with him. He is the reason that I will buy another car from Sewell of Dallas. Thomas Garland Rocks. Also, Travis Erb was quite impressive how he handled my situation. Thank you to all of you and God Bless. Jill Oborny 972-489-6742 More

Went in to get a used infiniti and requested for Erica. Even though she handles new car sales, she came down to the used car sales centre and helped me pick an M35 (over the course of 3 days). She was very Even though she handles new car sales, she came down to the used car sales centre and helped me pick an M35 (over the course of 3 days). She was very knowledgeable on the car and made sure I went through a lot of options to pick up the car I wanted. The car I wanted was in Plano, she went out of her way to get the car to Dallas have it checked out before advising me to purchase it. She and other people I interacted with were exceptional with customer service. This is way the car buying experience should be. Sewell and Erica are indeed TOP CLASS!!! Will definitely get my next car here even if I have to come down from Georgia. More

The salesman was very knowlegeable about their Product as well as their competitor and was interested in getting the best deal for me. Dealership was great and friendly! well as their competitor and was interested in getting the best deal for me. Dealership was great and friendly! More

Outstanding experience, I have actually purchased two vehicles through Sewell Dallas Infinity with Allison. I highly recommend the dealership overall! Chris B Rockwall, TX vehicles through Sewell Dallas Infinity with Allison. I highly recommend the dealership overall! Chris B Rockwall, TX More

I have leased three cars fron Sewell Infiniti and Thomas was my sales person each time. He was very helpful in my decision making process when deciding on which cars to lease and in responding to any of my was my sales person each time. He was very helpful in my decision making process when deciding on which cars to lease and in responding to any of my questions or concerns. Thomas is still very helpful to me as a customer. More

As shown by the rating on the site, I concur that Sewell Dallas is pretty darn good. As with many folks these days I started my purchase investigation on the internet. Using my companies Infiniti/Nissan V Dallas is pretty darn good. As with many folks these days I started my purchase investigation on the internet. Using my companies Infiniti/Nissan VPP discount, I made contact with every dealer in Texas. Some did not respond, some would not come down much from the "standard" deal. Erica Curry responded from Sewell with an outstanding offer as the discount through my company had changed mid month and she was the first to investigate and notify me of this special deal. The fact that she came in with this deal first and also that her boss often posts on Edmunds.com with valuable Infiniti updates, deal commentary, etc., I decided to pull the trigger with Sewell Dallas (though I live in Houston). My last new car deal was on a Dodge Ram which got pretty nasty with the dealer (Spring Dodge, sorry had to do it) trying to rob me during the paper work stage, so I was intent on putting Erica through the ringer and walk away at the first sign of monkey business. I guess the Infiniti business, and more specifically Erica, is not the Dodge business and their employees. Erica was available for calls, answered all my questions, and worked through any issues we had in getting the car we wanted. To be frank, she worked damn hard considering what the dealer makes off a VPP sale. The deal was done by phone/email, paperwork went smooth with no $300 VIN etch fees thrown in for fun at the last minute. Erica found out during the deal that she couldn't sell me a Sewell Houston car but we were able to reach a deal on the car of my wife's dreams and have it trailered down to Houston. Delivery to my house went smooth. Erica was a well dressed professional who promptly cleaned out my wallet (by my request) and then spent over an hour going through the features of the car before we called it a day. The paperwork copies and plates showed up in the mail within 2 weeks with Erica closing out the deal with a cookie delivery. Considering the logistics of this two city deal, I can't imagine the deal going much smoother. Thanks to Erica and Sewell for a great experience. More

They weere extremely sneaky about damage that happened to my vehicle while in for service and then tried to cover it up. Shame on you Sewell. When Adressed by the Service Manager Travis Erb, he was indeed he my vehicle while in for service and then tried to cover it up. Shame on you Sewell. When Adressed by the Service Manager Travis Erb, he was indeed helpful. The problem is the service advisor himself and the check out clerk were jerks. More

WOW! is the only way to describe our recent vehicle purchase experience with salesperson Allison Cohen at Sewell Infiniti of Dallas. About 2 weeks ago my wife and I purchased our brand new 2010 Infini purchase experience with salesperson Allison Cohen at Sewell Infiniti of Dallas. About 2 weeks ago my wife and I purchased our brand new 2010 Infiniti G37 from Sewell in Dallas. Being the person I am, it normally takes me quite a while to make these kinds of purchases and this case is no different. My experience actually started about 9 months ago with Allison. Knowing our intent to make a purchase, I inquired via the internet about the Infiniti G37 Sedan. Allison Cohen was the one to address and handle all of my concerns. I immediately explained to her that this was just an inquiry and the actual purchase would probably be between 9months to a year from then. Quite Amazing and impressively, Allison managed to maintain contact with me and provide all the answers to my inquiries the entire time without ever pressuring me toward a purchase decision. About 3 weeks ago my wife and I decided to purchase a pre-owned G37 and actually made the purchase from an out of state dealer. When the vehicle arrived we discovered that many of the options that we were sold were not included on the vehicle. To our disappointment we had to send the vehicle back to the dealer. After this experience we realized that the best thing for us would be to go ahead and purchase a new one if all of the parameters would fall in our favor. I decided to call Sewell and speak directly to the Sales Manager Steven Haynes. I explained to Steven what we had gone through and what we desired to do. I asked for his best price on a brand new 2010 Infiniti G37 with the premium package. Steven gave us a deal that was almost too good to be true. I was later contacted by Allison Cohen who picked the ball back up for us to continue handling the transaction. It took us about a week to get the other vehicle returned and finally get to the Sewell dealership. From the moment we walked into the dealership until the time we walked out with our brand new Infiniti, the service was no less than PERFECT! The entire staff assured that we were well cared for. They took care of our kids needs while my wife and I completed the purchase. Allison was terrific in assuring that we were familiar with all of the options available on the vehicle. She was very thorough in explaining the process and stepping us through it. Even in the finance office Blake Huddleston (hope I got the name right) was terrific and HONEST in going over all of the additional options available to us. And when we got to the numbers, the only surprise that I got was an even lower payment than what I’d expected and calculated. I’ve never felt this good after purchasing a vehicle and acquiring a car payment. The Sewell team is amazing. I would definitely recommend this dealership to anyone and Allison Cohen is the one you’ll want to do business with over and over again. Thanks Allison! And Thanks to the Sewell Family! Samiour More

I recently purchased my second new Infiniti from Scott Shaw at Sewell Infiniti and would absolutely recommend him to everyone! He made the buying experience easy, fast, and painless. He answered all of my Shaw at Sewell Infiniti and would absolutely recommend him to everyone! He made the buying experience easy, fast, and painless. He answered all of my questions and was quick to respond to every phone call and e-mail. Even though I knew what car I wanted he still took the time to explain the car and options, test drive it, and make sure it was exactly what I wanted. He did not try to "up sell" me on added features and was straight forward about pricing. Scott also lined up the financing for me and made it as easy as possible over the phone. Once the paperwork was drawn up we dealt with the finance manager, Blake Huddleston and he was great also. He took the time to explain what we were signing and answer any questions. The buying experience with Sewell is the best! Haggle free, no pressure, and you don't get the "run around". I also have to brag on the service department as well! I voluntarily drive 45 minutes to have my car serviced at Sewell even though there is another Infiniti dealership closer. :) I have never had to worry that I would not be taken care of at Sewell Infiniti. Once you do business with Sewell and Scott Shaw you will never want to go anywhere else! More