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Sewell INFINITI of Dallas
Dallas, TX
200 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. “Customers for Life” – that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that “it’s just business”; a sense of family and the importance of long-term relationships always come through. You can experience our service at 19 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 200 reviews
December 13, 2020
Good dealership. I don't need to say more. In the future, if you insist that I use at least twenty five words here, I won't respond to this survey. if you insist that I use at least twenty five words here, I won't respond to this survey. More
by nblankin
Employees Worked With
Ryan Bustin
November 11, 2020
The entire experience was wonderful. Allison Blake and Jennifer were the associates that handled my purchase and are the best. So informative and helpful. I am theirs for all my automotive purchases Jennifer were the associates that handled my purchase and are the best. So informative and helpful. I am theirs for all my automotive purchases More
by Senyah
Employees Worked With
Allison Blake and Jennifer
August 25, 2020
The service and communication is awesome! I have always received a estimate when I drop off my vehicle. If there is any deviation in pricing I am always kept in the loop before any additional work is perf received a estimate when I drop off my vehicle. If there is any deviation in pricing I am always kept in the loop before any additional work is performed. More
by jgonzales
Employees Worked With
Juanita Soto
August 23, 2020
Easy to make the deal. No pressure. The deal was done in an hour from test drive to drive out. I always buy from Sewell dealerships if I can. an hour from test drive to drive out. I always buy from Sewell dealerships if I can. More
by langds
Employees Worked With
James Goldenberg , Shaylyn Maloney
August 19, 2020
Ultimate, seamless, enjoyable and very satisfying experience with Allison Cohen!!! She’s my go-to person for leasing my last 3 Infiniti’s, and I can’t imagine going anywhere but where she is!!! Blak experience with Allison Cohen!!! She’s my go-to person for leasing my last 3 Infiniti’s, and I can’t imagine going anywhere but where she is!!! Blake is great asset to her, as he’s also dedicated to the customer, and their happiness!! Go team Sewell!! More
by Texastoothfairy
Employees Worked With
Allison Cohen, & Blake
August 13, 2020
Bought an QX60 paid off in May 2020 but was overcharged for $280.38 I have been trying to get my money back ever since. Now it’s 8/13/2020 and still no sign of my money. They said checks were sent but neve for $280.38 I have been trying to get my money back ever since. Now it’s 8/13/2020 and still no sign of my money. They said checks were sent but never made to my house I’m very disappointed and disgusted over the ordeal I’ve been going through trying to retrieve what was taken Elaine Spurlock More
by esblessedmission
Employees Worked With
Shaylyn Maloney
July 08, 2020
Quick Easy Done With this treatment of the customer I will be like those on the advertisements. You have a customer for now and most likely the next purchase. Why bot With this treatment of the customer I will be like those on the advertisements. You have a customer for now and most likely the next purchase. Why bother anywhere else. They seem to really care about me and work for my business. As long as this continues I will make my next purchase from Sewell. More
by Q50 Owner
Employees Worked With
Megan
June 29, 2020
I found the absolute car that I wanted - I called and talked to Kyle - we talked a little - he called me right back - we made the deal over the phone - On Monday -I live in Orlando - I flew ( with my dog talked to Kyle - we talked a little - he called me right back - we made the deal over the phone - On Monday -I live in Orlando - I flew ( with my dog) and was at the dealership by 11 AM on Wednesday - my new to me car was sitting right out front waiting for me every single thing was PERFECT ! I love my car - Kyle was terrific ! I am one happy customer !!! More
by Pipppop
Employees Worked With
Kyle , Shaylyn Maloney
June 03, 2020
Ryan Bustin - An excellent, Outstanding Customer Service It's been 5 years since I worked with Ryan Bustin on my car, I have no words to describe how my satisfaction anytime I dropped my car for service - No It's been 5 years since I worked with Ryan Bustin on my car, I have no words to describe how my satisfaction anytime I dropped my car for service - Not only the extremely and awesome help from Ryan but also the services of the department - My car is always in the good hand - I love the service at Sewell Infiniti of Dallas. Trang N. More
by Trang N.
Employees Worked With
NA, Shaylyn Maloney
