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Sewell INFINITI of Dallas

Dallas, TX

Overview
Reviews
Vehicles
4.5
200 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. “Customers for Life” – that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that “it’s just business”; a sense of family and the importance of long-term relationships always come through. You can experience our service at 19 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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7110 Lemmon Ave

Dallas, TX

75209

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Showing 200 reviews

April 08, 2021

Sewell, is the best in the country, and Dominic as the service advisor. Take the company to another level... Dominic definitely is the (BEST) service advisor in the Sewell family. More

by freddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic in service..., Shaylyn Maloney
Report | Print
Apr 15, 2021 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Freddie! We will pass the kudos along to Dominic Fulbright and the rest of the team at Sewell Infiniti of Dallas. Thank you for being a loyal Sewell customer; we look forward to serving you again.

April 07, 2021

Sewell keeps up its reputation for being customer friendly. My A/C issue was addressed and the vehicle appeared much cleaner after the service. The facility to pay the invoice before coming to pick t More

by Mani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley, Shaylyn Maloney
Report | Print
Apr 15, 2021 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Mani. We will pass along the positive feedback to the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

February 27, 2021

I have been a Sewell customer for many years and have converted many friends and family to Sewell. I will only buy Sewell!!! Thank you Sewell for maintaining outstanding standards in all your dealershi More

by daltxbart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Service Advisor, Shaylyn Maloney
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February 22, 2021

Outstanding service! Very proud to have Sewell as my go to dealership! This is my second infinity and I’m sold for life! Thanks for taking care of my needs! More

by Kimberly Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan B., Shaylyn Maloney
Report | Print
Feb 23, 2021 -

Sewell INFINITI of Dallas responded

Thank you, Ms. Jones. We are glad you had another great experience with the team at Sewell Infiniti of Dallas. We hope you enjoy your new Infiniti. Thank you for being a loyal Sewell customer; we look forward to serving you again.

February 16, 2021

I was extremely satisfied with the service and staff’s professionalism. The representative was communicative, prompt, courteous. The service experience at Sewell is always exemplary. More

by Evie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylyn Maloney
Report | Print
Feb 23, 2021 -

Sewell INFINITI of Dallas responded

Thank you for the compliment, Evie! We will pass the kudos along to the team at Sewell Infiniti of Dallas. Thank you for being a loyal Sewell customer; we look forward to serving you again.

February 11, 2021

Car was brought in for service ! And ask to condition my leather seats ! Mistake. ! Seats damage! Accused me of my own damage ! Unbelievable treatment s More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juanita, Rob Grant Mike Clark and Mr Paul , Shaylyn Maloney
Report | Print
Feb 23, 2021 -

Sewell INFINITI of Dallas responded

Dear Tammy, Thank you for taking the time to speak with me on the phone. I appreciated hearing your concerns and was pleased to refund the cost of your service visit at our store. Please reach out to me if I may assist you in any other way. Sincerely, Gina Collins General Manager

Feb 25, 2021 -

Tammy responded

Ms Collins , I truly appreciate your sympathetic ear and genuine concern to even call me back ! Thank you for the service refund ! However I am still left with damage seats , once a nice infinity Qx30) , until it seem Armor All was used on my leather seat and interior door. Still sliding out my seat and inside of my car is now BLACK AND OILY AND STICKY AND SLIPPERY WITH White CRACKS and cloth like residue on door handles ! no smoke grey interior anymore ! Repair of my seats to the original. Is my greatest and satisfied hope ! My biggest regret was ever having it done ! We all know armor all have serious effects on leather seats 💺! Once again , Thank you Ms Collins

February 10, 2021

Very service minded, friendly and make you feel like you are a valuable customer. The provision of a brand new Q50 service loaner is a huge perk. More

by caschulze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylyn Maloney
Report | Print
Feb 23, 2021 -

Sewell INFINITI of Dallas responded

Thank you, Caschulze, for sharing your experience. We thank you for being a loyal Sewell customer, and we look forward to serving you again.

February 07, 2021

Premier dealership to work with. Care of customer and pride of the efforts to work with the customer are evident from the moment you enter the dealership. More

by Joe W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Cohen, Michael Irvin, Stanley, Shaylyn Maloney
Report | Print
Feb 23, 2021 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Joe. We will pass along the positive feedback to the Sewell Infiniti of Dallas team. Thank you for choosing Sewell; we look forward to serving you again.

January 14, 2021

Why not and why would you go anywhere else.... to get the over all special personal Service in buying a new or lease a car More

by Martin.sher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley bullick, Shaylyn Maloney
Report | Print
Jan 18, 2021 -

Sewell INFINITI of Dallas responded

Thank you for sharing your experience, Mr. Sher. We will pass along the positive feedback to the Sewell Infiniti of Dallas team. Thank you for being a loyal Sewell customer; we look forward to serving you again.

December 29, 2020

I have been a client of Sewell Infiniti for 20-years. The buying experience with Stanley Bullock is exceptional and the after sale service experience is the best that I have encountered. I highly recommend S More

by dfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanley Bullock
Report | Print
Dec 29, 2020 -

Sewell INFINITI of Dallas responded

Thank you, DFO. We are glad you had such a great experience with Stanley Bullock and the team at Sewell Infiniti of Dallas. We hope you enjoy your new vehicle. Thank you for being a loyal Sewell customer; we look forward to serving you again.

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