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Sewell Ford Lincoln
Odessa, TX
2,221 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 18, 2022
Robert from England, gave us a very professional buying service, went over and above his job. Got us qualified at a great monthly rate. Looking forward to giving your reference and cards to all our family service, went over and above his job. Got us qualified at a great monthly rate. Looking forward to giving your reference and cards to all our family and friends. More
by gonefortea
Employees Worked With
Robert Herricks
February 16, 2022
Really friendly and very helpful, nothin can beat the people there very humble and willing to help 100% when the type of time we are in!!!! people there very humble and willing to help 100% when the type of time we are in!!!! More
by eibarra24
Employees Worked With
Robert Herricks, Cesar
February 16, 2022
Professional, honest hard working people. Robert Herricks is amazing to work with. He works extremely hard to make sure that I was taken care of. I’ve always dreamed of a super duty and that Robert Herricks is amazing to work with. He works extremely hard to make sure that I was taken care of. I’ve always dreamed of a super duty and that day finally came on 02/14/22! I looking forward to doing many more deals with Sewell!! Thank you all!! More
by Oilfieldlife4407
Employees Worked With
Robert Herricks, 10 stars!!!, Mark Marin
January 21, 2022
Just wanted to say I had a WONDERFUL experience buying my Dodge Journey. My salesman and finance guy was amazing and made me feel so comfortable and at ease with purchasing my vehicle. They were able to get Dodge Journey. My salesman and finance guy was amazing and made me feel so comfortable and at ease with purchasing my vehicle. They were able to get me in the vehicle I picked out! Wonderful customer service ! More
by Sheilabledsoe86
Employees Worked With
Robert Herricks, Tony on 8th st finance dept
June 29, 2021
Update: our salesman has reached out and offered to make it right. Editing this review publicly because we are very pleased with the effort that was made to make it right! Super disappointing experience it right. Editing this review publicly because we are very pleased with the effort that was made to make it right! Super disappointing experience. Came in to buy an Expedition. Was told from the start by our salesman, Robert, said Expedition had remote start, which is super important to me with 2 young kids in this heat! We sign the papers and go to load car seats in the new car. I decide to remote start it because, again, it’s hot! To my surprise, there is no remote start. Robert assured us it will get taken care of, but service department was not open that day, Saturday. He calls Monday saying we will be responsible for half the cost of getting the remote start installed ($300). Acts like this is generous. Call me crazy but I don’t think half off is too generous considering we spent 50k on a car that was promised to have it from the get go. Today, we take it to get installed. Robert says upon dropping car off that it will have 2 new key fobs with the start button. We waited all day just to have to call him at closing to see when the car would be ready. We pick up and to our surprise, we don’t get 2 new key fobs. Instead, we got an added bulky key fob with just the start button on it. And just one at that. So disappointing. All we have gotten is lies and the run around from Robert, which is extremely disappointing because everyone else we have come in contact with at Sewell has been awesome. Definitely ruined our experience. Mistakes happen, but to continually be lied to is absurd. More
by reaganfarner
Employees Worked With
Robert Stewart
