
Sewell Ford Lincoln
Odessa, TX
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Andrew was so diligent, patient, and helpful. He was able to answer all of our questions and layout all the possibilities that would work for our budget. We are 110% satisfied with our new car and credit th to answer all of our questions and layout all the possibilities that would work for our budget. We are 110% satisfied with our new car and credit that to the guidance we received from Andrew. He was also very thorough in the run through of our car. He reviewed all of the features, helped us set up our Sync system, and even with through important sections of our owner's manual. We would highly recommend this salesperson to other buyers. More
My husband and I were looking for a truck for him but instead the Navigators caught our eye. We were looking at them and Robbie came out to greet us and immediately we could tell he was a person that is instead the Navigators caught our eye. We were looking at them and Robbie came out to greet us and immediately we could tell he was a person that is easy to talk to and sincere. We absolutely fell in love with a black Navigator and Robbie did everything in his power to make sure we drove away in the vehicle we wanted. I believe he went above and beyond to make our trade in as smooth as possible. If we ever decide to get another vehicle will most definitely go back to Robbie because it was such a great experience. Sewell Ford has a great employee who knows how to treat customers right! More
I absolutely dreaded going in to trade in my vehicle. Robbie Richards completely changed that. He had the utmost professionalism from returning my phone calls immediately upon inquiry, to making sure I Robbie Richards completely changed that. He had the utmost professionalism from returning my phone calls immediately upon inquiry, to making sure I drove off the lot completely happy. He listened to what I needed and didn't try to sell me something I couln't afford. He took his time and let me look at multiploe vehicles and wasn't the least bit pushy. He made sure every inch of my car was in perfect condition and full of gas for me to drive off the lot. He also went over every control to make sure I knew how all gadgets worked. I would refer anyone to Robbie and hope he never stops selling cars so we can use him every time. Arthur Montoya was the finance manager I worked with and the professionalism with Robbie was the same with Arthur. He was extremely helpful with making sure I received the best possible interest rate and terms. He was also very explanatory on all numbers. To top it off,,,they made me a great deal. I wouldn't go anywhere else. More
Brandon Utley was great to work with. He never ever made us feel pressured or like we were an inconvenience. I have already recommended him to a friend and will continue to do so. We will definitely go back us feel pressured or like we were an inconvenience. I have already recommended him to a friend and will continue to do so. We will definitely go back to him when we get a new car! Shane Dixon was great about explaining all the different options to us and tolerating my husbands smart-alack comments. I really had a great experience. More
My husband and I went in with an exact amount of what we wanted to spend and how much we wanted for our trade in. Mr. Burnett was extremely helpful in making that happen. It was a seamless process from star wanted to spend and how much we wanted for our trade in. Mr. Burnett was extremely helpful in making that happen. It was a seamless process from start to finish. In fact, we had been preapproved by our credit union and were able to take our new vehicle home that very evening!! More
From the moment you step out of your vehicle, till the moment you leave, the friendly personnel, salesmen, janitors, finance officers, serivce department personel, parts department or any Sewell employee moment you leave, the friendly personnel, salesmen, janitors, finance officers, serivce department personel, parts department or any Sewell employee is so knowledgeable, friendly and courteous. I would return to Sewell if only because all of the employees are so courteous. I have bought 4 new cars from Sewell. Because I wanted another Grand Marquis (4 owned previously) I bought a used one. (Mercury has discontinued the Grand Marquis line). If another vehicle is in my future, it will definitely be from Sewell Motor in Odessa. More
Durning my visit with Sewell Ford I was shown exactlly what I was looking for. Mr. Robbie Richards and Shane Dixon treated us with nothing but the up most respect in our selection and choices. Mr. Richard what I was looking for. Mr. Robbie Richards and Shane Dixon treated us with nothing but the up most respect in our selection and choices. Mr. Richards was extremely knowledgable about our purchase. He was not buggy or pushy. He let us do as we please and offered only his knowledge. Mr Dixon was also extremely helpful and knowledgable. I just wanted to say "Thanks" to the Sewell Ford team and if you are going to visit them ask for these gentlemen. I am sure that any of the other Sales Professionals will be able to assist you just as well. Thanks Charles and Melissa More
I bought a used car from Sewell about 15 months ago. I noticed unusual wear on one of the tires and took it to the shop to get aligned. They told me the strut was bent and it could not be aligned until t noticed unusual wear on one of the tires and took it to the shop to get aligned. They told me the strut was bent and it could not be aligned until that was repaired. I took it to a body shop to get the strut repaired. He asked me where I bought the car and after I told him, he said Sewell would probably repair it at their cost. I called Brandon Utley my salesman and after talking to a manager, he said they would either repair it at their cost or make me a good deal to get out of the car. We decided to repair it. I took it to the body shop at Sewell and after hearing what was wrong with the car, we decided to get rid of it. Brandon worked with me and gave me a very fair price for the old car and fair price on the new one. I was treated very well during the whole process and am 100% satisfied. I went in thinking they would tell me it was too long ago to do anything about and came out with a new car and very satisfied. More
Everything was handled very well. There were a couple of things that I think we thought should have been handled a little smoother but overall Sewell is a great dealership to go to. We have bought out last things that I think we thought should have been handled a little smoother but overall Sewell is a great dealership to go to. We have bought out last two vehicles from them and probably will continue to do business with them. More
Sewell Ford is definitely the best dealership I have ever dealt with. Aaron Cox was very helpful; answering all our questions, explaining all the features of the truck we were considering. He was very patie dealt with. Aaron Cox was very helpful; answering all our questions, explaining all the features of the truck we were considering. He was very patient even though I took a couple of days to make up my mind. I would recommend anyone considering a trade to give them a try. More