
Sewell Ford Lincoln
Odessa, TX
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The service given by Brandon and other salesmen in the office was excellent. They offered refreshments and assistance as soon as we walked in the office. They asked what we were looking for and offered office was excellent. They offered refreshments and assistance as soon as we walked in the office. They asked what we were looking for and offered only that, were not pushy and did not try to sell other vehicles. When we found the vehicle we desired, questions we had regarding the vehicle were answered immediately and the answers that were not readily available were researched and provided promptly. The trade in we received for our mountaineer, we felt, was fair. We were given a fair price on the Milan as well. The term and rate of finance was excellent and we were very happy with the insurance and warranty offered. The Milan was cleaned thoroughly and was ready when they said it would be. We have been purchasing vehicles from Sewell Ford for the past 5 years and this last purchase was as pleasant of an experience as all have been in the past. We would definately recommend this dealership and the salesmen involved in the sale to family members and friends. More
Jonathan was curtious and knowledgable about our new Ford F-250 we love it. I would definitly recommend all my family and friends to prchase a vehicle from him. He worked hard to get us the best price and ge F-250 we love it. I would definitly recommend all my family and friends to prchase a vehicle from him. He worked hard to get us the best price and get the most for our trade in. He was very patient and helpful in getting us the right vehicle for our needs. Thank you Jonathan More
WE WERE LOOKING TO BUY A NEW CAR AND A FRIEND OF MINE TOLD US ABOUT JOHNATHAN. SHE HAD SPOKE TO HIM BEFORE AND SAID HE WAS SUPER NICE. I CALLED AND SPOKE TO HIM ABOUT GETTING INTO A NEW CAR,EVEN THOUGH W TOLD US ABOUT JOHNATHAN. SHE HAD SPOKE TO HIM BEFORE AND SAID HE WAS SUPER NICE. I CALLED AND SPOKE TO HIM ABOUT GETTING INTO A NEW CAR,EVEN THOUGH WE HAVE LESS THAN PERFECT CREDIT. HE WAS VERY HELPFULL,NICE AND DID NOT TREAT ME ANY DIFFERANT BECAUSE OF MY CREDIT SCORE. HE TOOK THE TIME TO ANSWER ALL OF MY QUESTIONS AND CONCERNS AND DID NOT ACT LIKE I WAS WASTING HIS TIME BECAUSE OF MY CREDIT, LIKE SO MANY HAVE BEFORE. THANK YOU JOHNATHAN ,I HAVE TOTAL CONFIDENCE THAT IF ANYONE CAN GET US IN A CAR IT WILL BE YOU GUYS,AND THANKS FOR TAKING THE TIME TO TRY AND HELP US OUT. More
Yesterday I went to Sewell to look at a new Lincoln. Jonathan Freeman met me at the door and I told him I wanted to test drive a MKX. I had looked online and thought that was the car I wanted. After t Jonathan Freeman met me at the door and I told him I wanted to test drive a MKX. I had looked online and thought that was the car I wanted. After test driving I thought it was too small for my needs and test drove a MKS. I bought the MKS on the showroom floor inside. Jonathan was friendly and very helpful. He has knowledge of his product and I really appreciated his suggestions after I told him what I was looking for........I will recommend Sewell and Jonathan to anyone looking for a vehicle. Barbara Cornell, Midland, TX More
This dealership is amazing! They are the friendliest and easiest to work with. Every salesman in there is there to ensure the best experience. Todd and Cain made it the easiest deal for us and they delivere easiest to work with. Every salesman in there is there to ensure the best experience. Todd and Cain made it the easiest deal for us and they delivered the truck in time for Christmas. This is the only dealership we will use from here on. More
I was referred to Jonathan Freeman; however, since he was not in the showroom when we arrived, we asked if we could walk around the lot to see the new cars. While we were walking around Cody saw us and offe not in the showroom when we arrived, we asked if we could walk around the lot to see the new cars. While we were walking around Cody saw us and offered to help us. He showed us several cars, and offered to let us ride in one. However, it was closing time, and we did not want to hold him up. He did open one of the cars and let us see all the inside features. In the meantime, when we went back to the showroom to get a business card, we met with Jonathan Freeman. He offered to help us with the purchase of a vehicle that was in the showroom; we ended up visiting with him about financing options past closing time. Overall, the experience was great; however, since we are from out-of-town, we had to return home to think about the purchase. We actually went looking for a Taurus, and came away wanting the Lincoln. More
I have purchased 3 vehicles in the pass 4 years and refurred my son to also purchase a vehicle from Franco our sales person with Sewell Ford. He is the best salesman I have delt with in this dealership refurred my son to also purchase a vehicle from Franco our sales person with Sewell Ford. He is the best salesman I have delt with in this dealership or any other. He is not a pushy salesman and is very knowledgeable in his products. Will meet with you at any time that will accommodate a customer. Also follows up on his customers to make sure they are happy with their purchase. His assistant Chelsea compliments Franco in helping the customer to get aquainted with their new vehicle. She also calls on customers to check and make sure everything went well with the purchase. For these reasons I will refer friends to visit this dealership. More
When my Cadillac DeVille was totaled a month ago I asked Robbie (who had sold me my last four vehicles) to be on the look-out for a newer model Towncar within a certain price range. He never called me duri Robbie (who had sold me my last four vehicles) to be on the look-out for a newer model Towncar within a certain price range. He never called me during that month and tried to convince me to buy something other than what I had told him I wanted. At 11 AM today Robbie called and told me he had finally got the car he thought I was looking for. I immediately went to see and drive the car and was provided a CarFax history on it at no cost to me. Although it was newer and had less mileage that what I was looking for, with the help of Mike Merrill, Robbie was able to sell it to me for a price within my original price range. Arthur then took care of getting my loan approved and the paperwork completed quickly and painlessly. By 1 PM I had signed the papers and will get the vehicle tomorrow after it is fully detailed. I could not have been treated better and will not even consider going anywhere but Sewell Ford to buy my cars in the future. More
I rated the experience as good rather than great for two reasons. Dealer was busy when it came time to close and I had to wait 30 - 45 minutes to sign papers with the finance group. The process to sign pa reasons. Dealer was busy when it came time to close and I had to wait 30 - 45 minutes to sign papers with the finance group. The process to sign papers takes way too long approximately 1 hour. I also stated early on that I did not want any of the extended warranty, AD&D insurance, or upside down equity insurance. However, when I met with the finance person I was asked 4 - 5 different times to review different coverage plans. Each time I told him that I was not interested in any coverage, but he insisted on continuing to present alternate plans. More
I must say, in the past few years, Clinton and I have bought several vehicles in a few different towns to add to our modest collection of vehicles and by far the experience of purchasing this Shelby Cobr bought several vehicles in a few different towns to add to our modest collection of vehicles and by far the experience of purchasing this Shelby Cobra from Sewell Ford in Odessa, Tx. Has been the best and easiest by far! Jonathan our salesman quicky endeared himself to us as not only our salesman but our friend and was constantly answering our many q uestions and walking us through the easiest ways to go through the process. By the same token Arthur Montoya our Finance Manager was extremely he lpful and acomodating! In the future, we will definately come back to both Jonathan and Arthur for any future vehicle needs we may have which they can help us with! All in all I would say the whole experience was great! Thanks guys and we will keep in touch, since you are both now our friends! Freddy and Clinton More