Sewell Ford Lincoln

First off I am a HUGE Ford fan, second of all I was very impressed when Franco helped me purchase my first new truck back in 2008, a beautiful white F150 FX2 Sport, being a new first time buyer with limited impressed when Franco helped me purchase my first new truck back in 2008, a beautiful white F150 FX2 Sport, being a new first time buyer with limited credit scoring. Not only did he help me score my truck but I got a real low apr on it, now we needed to upgrade our vehicle to allow for a bigger family and once again Franco delivered with our purchase of our new 2010 Explorer, he is an excellent salesmen who has changed our perceptions of the typical shrewed car salesmen and has our business for life. Not only did Franco do his job the first time, he went above and beyond it and has not forgotten his customers, it feels nice to get a letter in the mail as well as calls asking how we are enjoying our vehicle. THAT is excellent customer service that is very appreciated, he has a very nice & polite assistant with Chelsea and both remember to call us by name. Arthur Montoya, the finance expert was very quick, & knowledgeable in his job as well and not only did we get an even lower APR than my truck, he had us out of there in about 30 minutes!! True to their word Ford delivered by giving us a fantastic low APR thus the reason will we remain Ford AND Sewell customers More

Thank you, We will be back when we are ready for next Vehicle.Aaron was great sales person we really like the treatment we got from him. My wife is so happy we stoped by Sewell ford. We will be telling a Vehicle.Aaron was great sales person we really like the treatment we got from him. My wife is so happy we stoped by Sewell ford. We will be telling all our friends and family to shop at Sewell ford. More

Well I wish that I had the same great things to say about my trip to the car lot. My wife and I had already test drove a car that she liked from another dealership in another town. We drove by and looked at my trip to the car lot. My wife and I had already test drove a car that she liked from another dealership in another town. We drove by and looked at the car after hours at the Sewell dealership. I called ahead to make sure the car was still available. When it was I made it clear that I wanted to come in and get a deal going right away because I would not be driving the car anyways. He wasted my time trying to show me features that I was already aware of. I was up front that my credit was not the best. And when I turned down their first offer, Jason told me that maybe we were "looking at the wrong car". By the way we got the car, a used ford flex limited with all the bells and whistles. I felt very insulted. The gentleman in finance turned things around and got me on my way. Due to the fact that it was late once the deal got done they were unable to get the car detailed. No big deal. Jason said that he would get in touch with my wife to schedule a time to come back to Odessa to get the detail done, walk her through getting the Bluetooth working, and assist with the satellite radio connection. Well he blew her off for a day and then rescheduled twice for her to come into town to get this done. She finally gets there, he sees her over to the detail shop and then leaves her there. Four hours later another salesman notices that this woman has been sitting there for a long time. Is kind enough to help out, and finds that my wife's car has been sitting there done for about two and a half hours. As you might imagine I make a few calls and the sales manager calls me back and apologizes for the incident and I feel better. Today I walk out side to go to work and notice that the paper tags are still on the car and that they expired on 5-21-11. Yes five days ago. That's strange because I thought that it was my salesman job to call me and let me know they were in. Or if he is too chicken to call me, just mail them to my address so I can put them on myself. I make another call to the dealership and the very nice woman has to put me on hold and then give me the " Our computers are running slow " line. I'm sure because she can't believe that she has to tell me that the tags have been sitting in Jason's office since 5-6-11. TWENTY DAYS. I drove straight there to get them and he made an attempt to be professional but I blew off his hand shake and his small talk. If you go to Sewell ford to buy. Make sure you get somebody other that Jason Lemond to help you out. More

Came back because I had such a good experience with the previous vehicle purchased. No pressure sales was a big plus. I felt that the staff really worked with me and not against me. The staff was very fr previous vehicle purchased. No pressure sales was a big plus. I felt that the staff really worked with me and not against me. The staff was very freindly. I also felt that the pricing was competetive with area dealerships. More

I answered the questions the way I did regarding Ron because he was very knowledgeable, helpful and friendly. My wife and I both felt very comfortable with Ron. Everything we needed was provided, we got because he was very knowledgeable, helpful and friendly. My wife and I both felt very comfortable with Ron. Everything we needed was provided, we got what I consider a good deal. He even moved all of the stuff out of my old car into my new car while I was speaking with the finance person. Ron was referred to me by a friend and you can bet I will refer him as well. More

it was a good experience and will come back for my wifes new car she loves the new truck i have told my frienf about getting a car or truck from yall hes a famliy man and needs a good car for them afthr tel new car she loves the new truck i have told my frienf about getting a car or truck from yall hes a famliy man and needs a good car for them afthr telling hem about my visit and how fast it was hes thinking about going to yall More

I was very please with the service we recieved. The next car we buy will be thru sewell ford in odessa! we bought a car at All American Cheverolet in midland and we did not recieve half the service we recie car we buy will be thru sewell ford in odessa! we bought a car at All American Cheverolet in midland and we did not recieve half the service we recieved from sewell ford. We tried to get into a used and then were shown a new 2011 and were able to get into it! They worked with us and got our monthly payment where we wanted! More

We have applied for vehicles at other dealerships in Midland and Odessa, Texas, and Sewell Ford is the absolute BEST dealership! I began working with Andrew Peterson in Internet Sales and he sent me to Midland and Odessa, Texas, and Sewell Ford is the absolute BEST dealership! I began working with Andrew Peterson in Internet Sales and he sent me to David Baldwin. Andrew and his group and David Baldwin worked very hard for us and were genuine and sincere in earning our business and getting us approved for the Tahoe we wanted at the right price, and with the monthly payments we needed. We cannot say enough about their professionalism and care that they extended to us! They do business "the old fashioned way." I would love to list the other dealerships that were horrible and provided NO customer service, but will refrain from doing so. We have and will continue to recommend Sewell Ford to our friends and family, and look forward to doing more business with Sewell and David Baldwin in the future. When you go to the used car lot, you get first hand service from David and Larry, and their finance department. It is a "one on one" experience. Their commercials are TRUE! They treat you like family. Thank you, Sewell, and David! More

This has been the most pleasent experience buying a used car I have had. The staff was courteus and friendly.The salesman made you comfortable. He was knowledgeable and very professional. He made my family car I have had. The staff was courteus and friendly.The salesman made you comfortable. He was knowledgeable and very professional. He made my family comfortable as well. It was the easiest car buying experience I have had. I highly recommend Sewell Ford and George Scaff to all I talk to. More

Getting a car with the help of Aaron of Sewell Odessa was an amazing experience; Aaron is so friendly and helpful! Sometimes he even seems to work more for his customer than for his company... But I won't te an amazing experience; Aaron is so friendly and helpful! Sometimes he even seems to work more for his customer than for his company... But I won't tell it to his boss. Thanks Aaron, it was a real pleasure to have business with you and I hope the maximum of customers will take advantage of your real comitment to help them have their dream car at their best advantage. Thanks again and stay blessed. More