
Sewell Ford Lincoln
Odessa, TX
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Friendly, very knowledgable sales staff. Fair dealer giving us a great trade in price on our vehicle. Dealership offers excellent service and ammenities (loaner car). Management takes the time to ensu giving us a great trade in price on our vehicle. Dealership offers excellent service and ammenities (loaner car). Management takes the time to ensure customer is satisfied. Will definitely be back to deal again and highly recommended. Excited to take advantage of services offered in the future. Definitely worth the short drive from Midland! More
The staff was friendly. Adrian showed us different trucks and explained the details about each truck. He showed us how to operate everything in the truck and took his time. He also told us to call h trucks and explained the details about each truck. He showed us how to operate everything in the truck and took his time. He also told us to call him back if we had any questions or concerns. More
I expressed my appreciation to the staff members that assisted me. They conducted themselves in a professional manner and did not present anything in a pressured sales atmosphere. I have sold Cadillacs assisted me. They conducted themselves in a professional manner and did not present anything in a pressured sales atmosphere. I have sold Cadillacs for many years and totally understand the importance of creating a pleasant sales experience for the prospective buyer. Sewell Ford, you have my support for the sales part of the transaction. Now, we will enter into the service part of this relationship. I am believing that it will reflect the same professionalism and courtesy as I have experienced. Nathan Gray More
I received the very best possible customer service from Paul Burnet. The car was purchased as a gift for me and he handled every detail perfectly! Paul Burnet. The car was purchased as a gift for me and he handled every detail perfectly! More
Overall customer service was great! Efrain worked with me on finding the vehicle that best fit my needs. The facility was great as was the hospitality. Thank you to all the Sewell Ford Team. on finding the vehicle that best fit my needs. The facility was great as was the hospitality. Thank you to all the Sewell Ford Team. More
My husband & I are senior citizens and we were very impressed with the way we were treated by Mario & Omar. Mario was so patient with us and he is very knowledgeable about the vehicles. The professio impressed with the way we were treated by Mario & Omar. Mario was so patient with us and he is very knowledgeable about the vehicles. The professionalism they both showed us was something you don't experience everyday and Sewell Ford should be very proud of them for that. We never felt pressured in any way. We were treated fairly and received a fair market value on our trade-in and ended up purchasing a new vehicle. We have bought new vehicles in the past and this was by far the best experience we have had. Another important factor to us is the follow-up after the purchase mainly because of all the new technology on new vehicles. Mario insured us that he would be available to help us until we were comfortable with all that new stuff and to call or come by anytime. Wow!!! Thank you Mario & Omar. Job well done! More
Incredible customer service. Especially impressed with Jason Valenzuela. Everyone I dealt with spent their time as if I was the only person in the world. Have an appointment on Saturday to give the car Jason Valenzuela. Everyone I dealt with spent their time as if I was the only person in the world. Have an appointment on Saturday to give the car it's detailing and Q/A as well as a duplicate key. Most importantly, there was follow-up. The sale wasn't made and then I no longer existed - Jason has continued to stay in contact with me. LOVE THAT! If the service continues at this level, I seriously will never buy another car from any other dealership. Awesome job! More
Terez Lyons is an exceptional salesperson. He was very patient and gave us all the time we needed to make a decision. After a week of "looking" at other dealerships, we decided that Sewell Ford of Odess patient and gave us all the time we needed to make a decision. After a week of "looking" at other dealerships, we decided that Sewell Ford of Odessa was the place we wanted to buy our new King Ranch Expedition and Terez was the person we wanted to buy it from.Thanks to Terez and Shane we have a wonderful car and had a great experience buying it. More
Everything was great!! Great treatment, test drove car overnight. Was very helpful and informative.I had a really good car buying experience after having my car totaled in an accident. overnight. Was very helpful and informative.I had a really good car buying experience after having my car totaled in an accident. More
Everyone was wonderful. Very friendly and helpful. I felt very comfortable with my sales person, and didnt feel as if I was pressured into anything. Mario listened to what I wanted and provided the car I was very comfortable with my sales person, and didnt feel as if I was pressured into anything. Mario listened to what I wanted and provided the car I was looking for. Shane made the financial process easy and quick. I would recommend the dealership and Mario to my friends and family as the place to go and person to see when buying a car. More