
Sewell Ford Lincoln
Odessa, TX
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Mr. Newby was very helpful in the purchase of my new F150 King Ranch as the sale of the truck was basiclly conducted over the phone because I live in El Paso, Texas. He was extremelyknowledgeable and thorou King Ranch as the sale of the truck was basiclly conducted over the phone because I live in El Paso, Texas. He was extremelyknowledgeable and thorough. His friendly demeanor was refreshing. I arrived in Odessa to pick up the truck and everything went amazingly smooth with the closing. Mr. Newby explained in great detail the functions of the truck. What a wonderful experience!!! Thank you Ron. More
Efrain helped me with a new F150, he was very helpfull and informative. Throughout the process I felt like he was being honest and straight forward with me and I wasn't getting swindled. He may be the fir and informative. Throughout the process I felt like he was being honest and straight forward with me and I wasn't getting swindled. He may be the first salesman I've met that I actually liked! When it came to the test drive, he wasn't pushy or trying to sell me off on gimmicks like many salesman I've encountered, as he noticed my toying with some of the features on the "Ford Touch" he guided me through it and gave great details. After I was approved for the truck Christal helped me with all the signing and financial stuff. She made everything simple and had a great personality! I kept both of their business cards to hand to friends that were interested in buying a Ford because I knew they would be in great hands with these two. I would highly reccomend this dealership and employees. More
Over all expierence was amazzing there is nothing I would change about it . When I forst got there Terez came out asked if he could help we told him exactly what I was looking for , he took us to the vehicle change about it . When I forst got there Terez came out asked if he could help we told him exactly what I was looking for , he took us to the vehicles and let look in side of them also explained every detail about the vehicle from in and out of it , im dont even think he missed a thing to tell me , It was great to hear just because it made t easier to decide on it as I still strolled through others and other Dealer ships , He was just so helpful on ever questions that we had . He was a very great pleasure to meet and have him as my sales guy he was fun and just made it very comfortable to work with will choosing which vehicle I wanted . Natalie the other sales also was a pleasure she did such a great job in explaing the process of going through to buying the car . I didnt really work with Andrew ,but he was there making conversation with us as we waited to get to Author to get us to our paper signing , Auther was also really great to deal with never did I feel uncomfortable through out this whole process . I been to many Dealer ships and always felt the rudness and pressure and not once did I feel that here Every one In the office was just so friendly , they all had smiles on their face and greeted us . The wait was a little long but I understand it was busy and every one was trying to get to every customer . To me it was worth the wait . I would most lickly come back and send friends and family on their next purchase . Thank you to all that made this process great for us . More
I walked in to another Ford dealership and felt like a second-class buyer. My husband said we should travel the short distance to Odessa and look into what Sewell had to offer, since we had also purchase second-class buyer. My husband said we should travel the short distance to Odessa and look into what Sewell had to offer, since we had also purchased vehicles from there. As soon as I walked in, I was greeted in a very professional manner and I didn't feel like buzzards were attacking! The two salesmen I worked with were very helpful and I didn't feel like they were pushy at all! This impressed me. I was the one buying the vehicle and I was treated with respect! Thanks for making my purchase very memorable! More
My buying experience at Sewell was very pleasant in every way. I would highly recommend the dealership to all my acquaintances. Brandon Utley is friendly, knowledgeable and very responsive to a customer's ne way. I would highly recommend the dealership to all my acquaintances. Brandon Utley is friendly, knowledgeable and very responsive to a customer's needs. His wife, Kara, was quite patient and well informed in teaching me about MyFord Touch. Your finance people were very pleasant and answered all my questions. All in all, I was made to feel a part of the Sewell family as a buyer. More
This is the second vehicle I have purchased since 2011 from Sewell Ford. My first interaction in 2011 was with Mario Matta. I was impressed with his knowledge of all his products and he was able to explai from Sewell Ford. My first interaction in 2011 was with Mario Matta. I was impressed with his knowledge of all his products and he was able to explain every new gadget without hesitation. I purchased a 2011 Ford Fusion and have enjoyed the vehicle ever since. With the need of an additional vehicle I contacted Mario again in February 2013 to purchase the newly designed Ford Fusion. Although Mario had transferred to a different area of the Sewell team, he was there throughout the entire transaction as well as follow up. He introduced me to David Gomez who was extremely helpful in getting me the best possible rate and deal and all this was accomplished without the feel of being passed on to someone else. I definitely recognized the "team" effort given to me for this purchase. In addition I would like to recognize Cristal Jordon on the closing of my transaction. She offered great protections for my new vehicle and I was extremely pleased with her kindness and professionalism. She definitely made the closing feel personable and seemed appreciative of my business. Mario, David and Cristal....Thank you for meeting my needs and exceeding my expectations... I will see you on my next purchase! Sincerely Augie More
Had a great experience dealing with Sewell Ford in Odessa the sales and support staff were very friendly and professional. Jerry Gattis went above and beyond to provide great service and a frienldy atmospher the sales and support staff were very friendly and professional. Jerry Gattis went above and beyond to provide great service and a frienldy atmosphere to get me the price i wanted to pay. I would recommend Sewell Ford for anyone wanting to purchase a new or used vehicle. More
I was greeted by Efrain Hernandez with a very sincere want to help me in my quest for a new pickup. He was quick to answer any questions I had. When the deal was done and time for delivery, he was thro want to help me in my quest for a new pickup. He was quick to answer any questions I had. When the deal was done and time for delivery, he was through and very patient with me and my wife as we had a ton of questions. I love my new truck and would surely recommend this dealership for a great experience. More
I thought the dealership was well maintained with a good selection of vehicles and the people were very freindly. We were in and out of dealership with new vehicle in less than 2 hrs. Thanks you!! selection of vehicles and the people were very freindly. We were in and out of dealership with new vehicle in less than 2 hrs. Thanks you!! More
We were really satisfied with our over all experience. We would recommend this company for a vehicle I anybody that is looking. Not to mention our salesman was patient and very very understanding of our cred would recommend this company for a vehicle I anybody that is looking. Not to mention our salesman was patient and very very understanding of our credit situation. More