Back

Sewell Ford Lincoln

Odessa, TX

4.7
2,221 Reviews

4400 Parks Legado Road

Odessa, TX

79765

Directions

By Type

Showing 2,221 reviews

June 25, 2020

great and fantastic people from the minute you walk in there is always a smile and welcoming voice and ready to help you awesome atmosphere More

by michaeldutchover69
Recommend Dealer
Yes
Employees Worked With
Raul Carrillo
June 25, 2020

Buying F250 and F750 truck experiene I had a great experience dealing with Charles Drake, he was able to locate and deliver the vehicle need within the time frame specified requested. More

by gonzalezvictor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Drake
June 25, 2020

Sewell Ford always does a good job for us on all of our new vehicles and if anything goes wrong, they take care to correct. Always! More

by sashi_deus
Recommend Dealer
Yes
Employees Worked With
Mike Merril always does right by customer , Andrew Petersen, Brian Berryhill, Brian Smith
June 19, 2020

This was the best car buying experience I've ever had. The staff is great and very helpful. It is really nice having the cafe in the dealership so you can get food while you wait for the finance departme More

by billy38
Recommend Dealer
Yes
Employees Worked With
Brandon Utley, Mike Stanton
June 18, 2020

I had a great experience working with Manuel and Charles. Manuel really went out of his way to help me get the truck I wanted. Charles made the paperwork easy to do. I will highly recommend The Sewell family More

by fishermanstan1959
Recommend Dealer
Yes
Employees Worked With
Charles Prescott, Manuel Castro
June 17, 2020

Nicole is always excellent at taking care of us and our Navigator needs. Everything was done quickly and vehicle returned sooner than expected! Great Job Sewell team!!! 5 Rating for all. Thanks Brandon More

by hoopkay
Recommend Dealer
Yes
Employees Worked With
Nicole 5 Star Rating, Brandon Utley
June 17, 2020

Bought the car off the website having never laid eyes on it. It was EXACTLY as described and pictured. My main contact, Mr. Barfield, was helpul and polite. 2 thimbs up !!!! More

by d21776
Recommend Dealer
Yes
Employees Worked With
Everyone I talked to but cant remember their names, Lane Barfield
June 16, 2020

The whole dealership was awesome. Very clean and sanitary. Everyone was professional and courteous. Huge thank you to Brian Smith and Raul and Jason. Really came through and helped me get my wife o More

by mhouston323
Recommend Dealer
Yes
Employees Worked With
Ramiro Ruiz, Brian Smith, Raul Carrillo, Jason Walker
June 16, 2020

Robert is always such a great help and makes sure everything is handled correctly while keeping me up to date with the status of my vehicle More

by Candace De Anda
Recommend Dealer
Yes
Employees Worked With
Robert
June 15, 2020

Terrible service, did not fix a single issue and for reasons unknown put 43 miles on my 2018 Ford F-150 Roush. Not sure why you’d need to drive my truck 43 miles to fix a squeaky belt, a hard start and More

by Travis
Recommend Dealer
No
Employees Worked With
Eliza in service.
Jun 16, 2020 -

Sewell Ford Lincoln responded

Good morning, We are incredibly sorry for the poor experience you had with our team. We strive to provide a 5-star experience for our guests and we obviously fell short of this standard. We would love the opportunity to make things right and get in touch with you to understand more of how we fell short of serving you an excellent experience. At your earliest convenience, can you reach out to us at marketing@teamsewell.com with your contact information? Once again, we are sorry for your experience with us and we hope to have the opportunity to work with you to fix these issues. Sincerely, Team Sewell

...
14
...