
Sewell Ford Lincoln
Odessa, TX
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The sales manager along with my sales person Jake Pettit were extremely helpful in helping me find the vehicle that I could afford but also one that I really liked as I was looking to upgrade to a newer one were extremely helpful in helping me find the vehicle that I could afford but also one that I really liked as I was looking to upgrade to a newer one. They were both very professional & attentive to what I wanted & once I decided on the 2013 Escape they made every effort to get me the deal I needed so that I could afford it. I really needed to get the financing accepted by a good financial institution and Arthur Montoya went the extra mile to do just that. My credit is good but not excellent and when I was told I would need my Husband as a co signer for additional income I was really worried because he has no credit and I did not want to have to pay a high interest rate because of that so when Arthur gave me the name of a credit union that would finance us I was not going to accept because the interest rate was too high so I was thinking the deal was not going to happen & I would just have to start looking somewhere else but then Arthur never gave up & tried one last time with one that had previously declined us & he made it happen. We got the financing we needed with Ford Motor Credit at a great interest rate and now my Husband can start building a credit history. I will refer my relatives and friends to this dealership & especially to these guys because they went the extra mile to help me out and to me that's what customer service is all about, "the customer". Thanks Andrew, Jake and Arthur for a great experience on my first new car purchase. More
Great service! I love my new car! Jaime was very knowledgeable and had an answer for every one of my questions (I asked a lot of questions!) knowledgeable and had an answer for every one of my questions (I asked a lot of questions!) More
Excellent and professional ,I have bought at least 10 vehicles at sewell ford. Brandon Utley deserves a raise and a promotion. I will return next time I need a vehicle. vehicles at sewell ford. Brandon Utley deserves a raise and a promotion. I will return next time I need a vehicle. More
Amazing Sewell crew Johnny did a great job keeping us informed and working to make sure we got the best car to fit our needs. I recommend this crew over any I have ever dealt with. We thank you informed and working to make sure we got the best car to fit our needs. I recommend this crew over any I have ever dealt with. We thank you More
Uptraded my Town Car for a newer certified pre-owned MKS. Josh and Robbie, as they have in the past, treated me great and got me everything I wanted without exceeding what I wanted to spend. I know from prio Josh and Robbie, as they have in the past, treated me great and got me everything I wanted without exceeding what I wanted to spend. I know from prior dealings with them that the service will not stop with the sale. I never intend to buy a car from anywhere except Sewell and from anyone except Robbie and Josh. More
We appreciate the professionalism and warmth we were shown at Sewell Ford. We would reccomend the dealership and plan to be return customers. We are pleased with our new vehicle. shown at Sewell Ford. We would reccomend the dealership and plan to be return customers. We are pleased with our new vehicle. More
WOW!! I have lived in the Permian Basin for over 23 years and have worked with other dealers previously. NEVER have I EVER been treated with the courtesy and respected that I received at Sewell Ford. These p and have worked with other dealers previously. NEVER have I EVER been treated with the courtesy and respected that I received at Sewell Ford. These people know how to treat a customer. No wonder they've been at it for 100 years. Jake Pettit was amazing. He was attentive without being overbearing. He answered every question I had. If he didn't know the answer, he would find the answer. Throughout this experience, Jake was the most professional sales associate with which I have had the pleasure of working. When the exact vehicle I wanted wasn't readily available in the area, the sales team went into overdrive to find the perfect car. I love my Ford Escape. It is precisely what I wanted. Sewell was able to give me a fair value for my trade-in after other local dealers insulted me with their offers. The finance department was happy to work with my lender with whom I already had a pre-approval. I am going to tell everyone I know about my wonderful sales experience with Sewell Ford and encourage them to consider purchasing their next vehicle from them. More
The overall experience was good. They worked with me well on the price and explained everything thoroughly. They worked hard to meet my payment requirements and in the end a deal was made that satisfied both on the price and explained everything thoroughly. They worked hard to meet my payment requirements and in the end a deal was made that satisfied both seller and buyer. More
We recently bought a new Expedition from Sewell Ford. Our salesman was Jake Pettit. While getting a new car is very exciting, the process is very often unpleasant. Not this time. From the moment we go Our salesman was Jake Pettit. While getting a new car is very exciting, the process is very often unpleasant. Not this time. From the moment we got there until the moment we left, there were no hassles. We feel we got an excellent deal and were treated very fairly.. The showroom and finance office are very clean and well kept.. The lot was easy to get around on.. It was the easiest car purchase we've ever made.. We had a wonderful experience with Sewell Ford, and we will definitely go back when it's time to purchase again. More
We purchased our used Ford Freestyle here several years ago and decided to trade it in for a New Explorer, dealt with the same salesman on both transactions which made me happy. I've always enjoyed doing ago and decided to trade it in for a New Explorer, dealt with the same salesman on both transactions which made me happy. I've always enjoyed doing business with Sewell. More