Sewell Cadillac of Dallas

Very helpful young lady ; after looking at the MKC on the lot, I realized it was too small for my needs . lot, I realized it was too small for my needs . More

This was the best car buying experience ever, competent, professional, and no hard sell tactics, They have eliminated the finance manager from the process and all paperwork is handled digitally by your sal professional, and no hard sell tactics, They have eliminated the finance manager from the process and all paperwork is handled digitally by your sales agent. WOW! More

They list cars that are not actually available. I consider this a bait and switch. When you inquire, they tell you the car is sold then offer to order you one. This website should be used for ac I consider this a bait and switch. When you inquire, they tell you the car is sold then offer to order you one. This website should be used for actual cars available. More

After my husband and called to confirm the car was there and it was made a appointment to test drive they sold the car when knowing we had to drive 2 hours from Sheppard to get there. But I did manage to ge and it was made a appointment to test drive they sold the car when knowing we had to drive 2 hours from Sheppard to get there. But I did manage to get the same SRX from carvana. Thank heavens More

Recently bought a new CT5V blackwing from sewell. I searched for a dealer that would not charge a "market adjustment" (aka take advantage of their customers). I was referred to Dustin from on some face searched for a dealer that would not charge a "market adjustment" (aka take advantage of their customers). I was referred to Dustin from on some facebook forum posts and I have nothing but positive words to say. Being from out of town theres always a little concern in the back of your head that you could travel all the way there and then the dealer start playing games. As he had a great reputation on the forums and groups, it helped ease my mind and having spoken with him a few times, I felt confident that I made the right decision. The entire deal from placing the order to signing the paperwork was easier than buying a car from my local dealer. No games and all paperwork was ready before I arrived so I did not have to sit around for hours..... This isnt just how buying a car should be, this is how buying anything should be. More

Good Morning, Mr. EljundiI had the pleasure of Good Morning, Mr. Eljundi I had the pleasure of interacting with Mister Nathan Redden your finance manager, he provider awesome customer service. A Good Morning, Mr. Eljundi I had the pleasure of interacting with Mister Nathan Redden your finance manager, he provider awesome customer service. Above and beyond what I expected and am use too, Will continue to use Sewell for all my car needs, Mister Redden totally ease my mind about my warranty decision, More

Great customer service - we are on the hunt of buying a SUV and my husband spoke to Kevin Lewis prior to arrival. He let him know that we were looking to test drive a 2021 Escalade. Kevin let him know that SUV and my husband spoke to Kevin Lewis prior to arrival. He let him know that we were looking to test drive a 2021 Escalade. Kevin let him know that the only way we would be able to get our hands on one for test drive would be with a pre-owned Escalade. We arrived on a Friday.afternoon and within 15 minutes of arrival, we were testing driving a pre-owned Escalade. He let us know that the wait time for a new Escalade is between 6-8 months. The wait is definitely worth it because the ride does not compare with any other SUV we have driven. If we do decide to purchase, we will definitely go with Kevin at Sewell. More

Did not have the advertised, "family treatment." Did not buy and did not stick around. Noted that in this venue and someone at the dealership did actually follow up. However, no further action will be taken buy and did not stick around. Noted that in this venue and someone at the dealership did actually follow up. However, no further action will be taken on my part. As they say in automobile advertising, "Your mileage may vary." Good luck. More

Call about the car if it's still available, the salesmen told me the car just was sold. I ask him if customer change his mined call me. He promised me you are the first in the line if the car does not sell. told me the car just was sold. I ask him if customer change his mined call me. He promised me you are the first in the line if the car does not sell. I call back next day they said the car is available for sale, I give them the OK on the asking price and asked to send me wire instruction, in the couple minuets the salesman called me and said the car sold. I would not recommend to buy cars from this dealer, take your business to some place else. More

Transmission Issues I purchased a 2013 Cadillac SRX several years ago & have had multiple problems. I took the vehicle in for regular oil changes & service throughout the I purchased a 2013 Cadillac SRX several years ago & have had multiple problems. I took the vehicle in for regular oil changes & service throughout the warranty period, then used a shop closer to me after it expired. I was told by Sewell each time there was no recall on my vehicle. My transmission has gone out. When I began to research it, I found out this is a known issue for cadillac and many recalls have been issued to correct it. Apparently my vin wasn't one that was recalled. HOWEVER MY FREAKING TRANSMISSION HAS GONE OUT. I was told I would have to pay for diagnostic & repairs. Their service is a scam! There is no way I should be having transmission issues. I would NEVER recommend Sewell. More