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Sewell BMW MINI of Plano

Plano, TX

3.9
930 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 930 reviews

October 22, 2018

Service Ronald Williamson is super knowledgeable and extremely friendly. I highly recommend anyone using him for Service. Thanks Classic BMW and team! I will More

by A.Stepp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
Oct 23, 2018 -

Sewell BMW MINI of Plano responded

Thank you for the recommendation! We truly appreciate your feedback, and we're so glad that you enjoy working with Ron. We look forward to your next visit!

October 22, 2018

Best experience Pedro is the best client advisor I have seen. He helped me with everything. He is also very responsible and warmhearted!!!! If you go to Classic BMW, More

by louisgaosh624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez
Oct 23, 2018 -

Sewell BMW MINI of Plano responded

Thank you for sharing your experience with us! We're happy to hear Pedro provided you with an amazing time. Come back and see us again soon!

October 20, 2018

Amazing Customer Service Kudos to Service Advisor Ron Williamson for taking care of all of my service needs in a fast and timely manner. Awesome staff and amazing customer ser More

by Subi1
Recommend Dealer
Yes
Employees Worked With
Ron Williamson
Oct 21, 2018 -

Sewell BMW MINI of Plano responded

Hello, Thank you for sharing your amazing service experience working with Ron. We're so glad to see he was able to assist you in a timely way. Please let us know if we can do anything else for you.

October 17, 2018

Great Experience I must admit i dreaded the process of buying a new car, primarily because of the stereotypical car buying process: high pressure sales tatics, cheesy More

by btbeatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Warren
Oct 20, 2018 -

Sewell BMW MINI of Plano responded

Hello, We are so happy to learn that you had a great experience with us! It's good to know that Brett provided you with great service. We value your business and look forward to working with you again!

October 14, 2018

Exceptional service I would highly recommend this dealership when considering purchasing a new/used vehicle. Pedro Gutierrez and his staff made our whole experience wonde More

by LJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez
Oct 14, 2018 -

Sewell BMW MINI of Plano responded

Thank you for the recommendation! We're glad that you enjoyed working with Pedro and our team. It's great to know that we have earned five-stars from you. Please let us know if we can assist you with anything else. We're always happy to help!

October 13, 2018

Service department is the best Carlos Villegas and company are AAA in my book, ask for Carlos he is the best and the service department is fantastic, you have to see their work to b More

by docdre100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Oct 13, 2018 -

Sewell BMW MINI of Plano responded

Thank you for sharing your five-star experience with us! We're glad that you enjoyed working with Carlos and our team. We're always happy to assist you with any of your vehicle needs.

October 13, 2018

Salesman Our Salesman, Mark Fraisen, helped us through the complete buying process. It was a great experience and he made sure I got the perfect car! More

by beemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fraise
Oct 14, 2018 -

Sewell BMW MINI of Plano responded

Hello, Congratulations on the perfect vehicle! Thank you for sharing your shopping experience with Mark. We welcome you back, please feel free to let us know if we can do anything else for you.

October 13, 2018

Great Purchase Experience I have been very impressed with my service advisor, Carlos, in the past three years. However, I just purchased a new BMW through Robin McCormick who More

by BigHorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Oct 14, 2018 -

Sewell BMW MINI of Plano responded

Hello, Thank you for sharing your experiences working with Carlos and Robin! We definitely agree, and we're very lucky to have such great people on our team. Please let us know if we can assist you again.

October 12, 2018

Love my 535 I visited this dealership a week prior to actually buying, and was not approached by anyone within the dealership. I came across a preowned and decid More

by Heather6669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro, Victoria
Oct 13, 2018 -

Sewell BMW MINI of Plano responded

Hello Heather, Thank you for your feedback. We are happy to see that Pedro took such great care of you, however, we are disappointed to learn that your initial visit did not go as well as you expected. Please reach out to me so that we can discuss your experience in further detail. Thank you. Sincerely. John M. General Sales Manager

October 12, 2018

Magnificent Ms.Mallory McCormick Mallory McCormick has made each and every visit to BMW Service exceptional. Her constant exquisite customer service is tailored to each of her custome More

by Justintimehq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory McCormick
Oct 13, 2018 -

Sewell BMW MINI of Plano responded

Thank you for taking the time to share your five-star review! We are thrilled to hear that Mallory has earned your trust and business, and will make sure to pass along your kind words!

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