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Sewell BMW MINI of Plano

Plano, TX

3.9
930 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 930 reviews

October 24, 2020

Thank you Pedro. Quick and very easy. Finance and sales were awesome. Very thorough and explained everything well right down to setting up my phone and emergency BMW in case something weee to go wrong. More

by Kim M RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance officer initials J.V.
Oct 25, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review, Kim. We will be sure to thank Pedro for providing you with quick service. We look forward to working with you again.

October 22, 2020

Michael Snyder is my guy. He's sold us new and used. This time it was a new 840i and my wife is so happy. He found us the right car, gave us the right price and made it easy. What more can you ask fo More

by dallasatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
Oct 23, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the 5-star rating and great review! We are happy to know that you have had good sales experiences with us and with the help of Michael. We will make sure to share your kind words with Michael and we hope that you will continue to visit us!

October 21, 2020

This is my second purchase from Classic. Pedro made the process simple both times. The price was right and the finance team didn’t pressure me, which was very much appreciated. More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Oct 22, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the five-star review, Amber! It's wonderful to know that Pedro could provide a great buying experience for you. Congrats and enjoy!

October 10, 2020

Michael Snyder was excellent to work with. We drove down from OKC and got what we wanted with no hassle! We highly recommend this dealership! More

by Monica.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Snyder
Oct 10, 2020 -

Sewell BMW MINI of Plano responded

Hi there, thanks for the kind words with Michael! We're glad to hear your experience was positive. We hope to see you again.

October 07, 2020

We received a perfect treatment. Everybody at Classic BMW was aware of the specific details of our situation and reacted in the best possible way, always with courtesy and understanding. They kept us ful More

by jvinals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez
Oct 08, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review! We're happy to see that our team went above and beyond to ensure that your questions were answered satisfactorily and that you visit went smoothly. Please come back at any time!

October 01, 2020

Just wanted to thank the service department at Classic BMW and my service advisor Jeff Daggon for taking great care of my 2015 BMW 528i. More

by sb9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Oct 01, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the great review. We will be sure to thank Jeff for providing you with excellent service. We look forward to working with you again.

October 01, 2020

Pedro was such a pleasure to work with. This is my second BMW I’ve purchased that was sold by him. He was very patient with me during this process. I explained they type of car I was interested in and he sen More

by Arias2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez
Oct 02, 2020 -

Sewell BMW MINI of Plano responded

Congratulations on another BMW! We're super lucky to have an individual as dedicated as Pedro is to our guests. Thank you for sharing this and please know we appreciate your loyal business.

September 29, 2020

Michael Snyder showed what customer service means as he worked with my husband and myself on the purchase of our 2017 BMW X3. He took extra care to make the sales process as simple as possible. Also he spe More

by srs0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Snyder
September 28, 2020

Randy Descamp always keeps me informed when my car is in for service and looks out for my best interest when recommending work needed. I highly recommend him when using this dealership. More

by Fredrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy DesCamp
Sep 29, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Randy. We appreciate you recommending us and we look forward to any future visits!

September 20, 2020

Excellent 1st time buying experience! Pedro Gutierrez was very helpful and never made me feel uncomfortable during the buying process. Will definitely buy from him again. More

by Mattie.cobb20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gutierrez
Sep 21, 2020 -

Sewell BMW MINI of Plano responded

Matti, thank you for the positive review. We appreciate your business, and We hope you are loving your new car!

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