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Sewell BMW MINI of Plano

Plano, TX

3.9
930 Reviews
Building relationships, not selling cars and trucks, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. Sewell is still the family-owned business it always has been. You never get the feeling that "it's just business"; a sense of family and the importance of long-term relationships always come through. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio.
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6800 Dallas Pkwy

Plano, TX

75024

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Showing 930 reviews

January 07, 2021

We really enjoyed our experience at Classic BMW on a Monday getting our certified pre-owned BMW. Pedro G. was very easy to work with and extremely knowledgeable about the car and all of our options. He More

by jjdowling6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro, G
Jan 08, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the excellent review! We are happy to see that Pedro's knowledge and expertise helped you find the perfect new BMW! Congratulations on your purchase; Classic BMW of Plano hopes to work with you again.

January 01, 2021

Just purchased a new BMW with the help of Robin McCormick. It was our first time working together and he was awesome! He made the process so easy and I appreciate it greatly. More

by mskee2u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Jan 02, 2021 -

Sewell BMW MINI of Plano responded

Thank you for the great review! We are happy to learn that Robin's service was smooth and personable. Congratulations on your new BMW; Classic BMW looks forward to working with you again.

January 01, 2021

I have been servicing my cars here for a little while now and I’ve worked with a couple different advisors. I can confidently say Jeremy Garber has been the best advisor I’ve worked with. He’s always very in More

by Burton Guster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo
Jan 02, 2021 -

Sewell BMW MINI of Plano responded

You're so welcome, Burton! We are happy to see that Jeremy's amazing service has earned your repeat business and we will be sure to share your kind words with him. Classic BMW of Plano looks forward to working with you again.

December 31, 2020

Just had my m240i serviced at Classic BMW in Plano, TX. This was a great experience and my service advisor Jeff Daggon was awesome. See you next time. More

by KRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daggon
Dec 31, 2020 -

Sewell BMW MINI of Plano responded

Glad to here that you enjoyed your service experience. Thank you for choosing Classic BMW!

December 30, 2020

Service department advisor Joe Ellis has failed me three particular times. In November I had an oil change and the check engine light, low tire tread, and low battery were not detected. Numerous voicemails More

by NICOLEMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Ellis
Dec 30, 2020 -

Sewell BMW MINI of Plano responded

Nicole, We apologize the BMW test plan did not let us replace the battery under warranty and glad BMW of Dallas took care of you. We truly apologize for the inconvenience. Chuong Nguyen Service Director 214-778-2701 cnguyen@classicbmw.com

December 29, 2020

Robin at Classic BMW was great! The whole experience from making a phone call to ordering the car to picking it up were so easy. Typically purchasing a new car is exhausting, but I have to say this time it w More

by JandLWink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Dec 30, 2020 -

Sewell BMW MINI of Plano responded

Thank you for the kind review! Robin was happy to assist you with everything. We hope to see you again in the future here at Classic BMW!

December 28, 2020

Dealer Rater,Very pleased to be a repeat buyer with Dealer Rater, Very pleased to be a repeat buyer with Client Advisor Robin McCormick at Classic BMW. No anxious buying process with Robin, just e More

by brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas in service, Max assistant to Robin
Dec 28, 2020 -

Sewell BMW MINI of Plano responded

Hi Brad, thank you so much for the five-star review! We're pleased to hear Robin has given you excellent service. We hope you consider us again.

December 24, 2020

When the lease on my car was up, Robin McCormick helped me with ordering a new vehicle and going over the features when the car came in More

by connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Dec 24, 2020 -

Sewell BMW MINI of Plano responded

Thank you! We take our reviews seriously and are delighted to learn about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving Classic BMW! Safe travels.

December 23, 2020

Robin was as for his third time for me outstanding. Pleasure do deal with the same individual for well it’s like family. Thanks again. More

by bertdrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin
Dec 24, 2020 -

Sewell BMW MINI of Plano responded

Thank you for your feedback. We are happy to hear Robin provided a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

December 15, 2020

My family has been working with Robin since early 90s for all our BWM needs. He has always been a joy to work with., He is kind, professional, dependable, responsive, efficient, knowledgeable, caring and a More

by karla.frick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin McCormick
Dec 15, 2020 -

Sewell BMW MINI of Plano responded

Thank you so much for taking the time to leave your heartfelt review of our dealership. We have truly enjoyed working with you over the years and will continue to always take care of you for the years to come. We will make sure to pass on your kind words to Robin. Please let us know if there is anything else that we can do for you and we look forward to your next visit with us here at Classic BMW!

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