Servco Subaru Maui

crummy customer service WOW!!!!!!!! What crummy customer service!!!!!!!!!!! My wife and I just came in to ask for a test drive of an outback. We were completely honest abo WOW!!!!!!!! What crummy customer service!!!!!!!!!!! My wife and I just came in to ask for a test drive of an outback. We were completely honest about our reasons (that we were moving to the mainland and were going to purchase a vehicle there, but wanted my wife to be comfortable with the feel of the car). The old geezer sales manager wouldn't answer our questions and condescendingly told us "his people" worked on commission and if we were not buying, we were just wasting their time. We told him we understood that (we had actually brought a Starbucks gift card to give to the guy to thank hi for his time, as we knew he wasn't "making anything" on us), and were willing to wait until they were not busy with a potential sale. He told us that we were still wasting their time and out to be more considerate and leave. Great job!!!!! It is a good thing you have a monopoly or you'd be out of business. I plan to share my experience with your outfit everywhere I can More

Amazing service! My husband and I were waiting for the perfect Subaru Forester for us and Melan Evangelista was able to help us find it! We are now proud owners of a 2 My husband and I were waiting for the perfect Subaru Forester for us and Melan Evangelista was able to help us find it! We are now proud owners of a 2019 Subaru Forester Sport. Melan provided us with great information on the vehicle and explained its features in great detail. He followed up with us and made sure we were satisfied with his services. I definitely recommend asking for him if any one is interested in buying a Subaru. More

2018 Forester Sales Consultant Melan Evangelista made me feel comfortable. He was friendly and very knowledgeable. He was thorough and patient in explaining the f Sales Consultant Melan Evangelista made me feel comfortable. He was friendly and very knowledgeable. He was thorough and patient in explaining the features of the Forester. Melan's personalized service and attention to detail was appreciated. He followed up with inquiries right away. More

Our 3rd Subaru purchased from Melan Evangelista 👏🚙🚗🚘 My son Purchased his first car. with Melan then decided to get a brand new car ( Subaru wrx sti) and with such great service he gave my son I decided My son Purchased his first car. with Melan then decided to get a brand new car ( Subaru wrx sti) and with such great service he gave my son I decided to purchase a car also throw him. Melan is a great sales person gave me all the information and what I need on my brand new 2019 Subaru Crosstrek Limited. I was able to test drive my dream car and we sat down and talked more about the information that I need it if I was going to purchase the car in at the end of the day I decided I‘m sold I’m gonna let all of my friends and family know about what a great car I have. I’m going to let all of my friends and family knowing about what a great Car I’ve purchased. Thank you Melan & The Subaru Sales Team ! Mahalo, Rena 😎 More

Easy getting a car from these guys. Melan Evangelista answered my phone call and eventually got another satisfied customer! He's very knowledgeable and patient in answering questions. Ot Melan Evangelista answered my phone call and eventually got another satisfied customer! He's very knowledgeable and patient in answering questions. Other dealerships want you to buy their car the same day...if they only knew that there are customers out there that want to take their time before deciding on one that they really want after a test drive of several makes and models first. Melan is a no pressure salesman and he's good at what he does. He also speaks Ilocano and Tagalog. Much thanks to Eric Santiago as well for pushing through all the paperwork between Servco and UHFCU. He explained the financing options and terms easily. This is my first time owning a Subaru and I must say it's a great car! Will buy from him again if I need another vehicle in the future. Mahalo/Salamat po. More

Good experience! Melan Evangelista is an excellent sales consultant! He was knowledgeable, thorough and personable and took great care of me. The paperwork process was Melan Evangelista is an excellent sales consultant! He was knowledgeable, thorough and personable and took great care of me. The paperwork process was well organized and efficient and my car was beautifully detailed! All around good experience. Mahalo! More

Wonderful pleasant buying experience I bought my brand new 2018 Subarau Crosstrek with Melan as it was a very nice experience . Everything was very thorough as I asked a lot of questions, I bought my brand new 2018 Subarau Crosstrek with Melan as it was a very nice experience . Everything was very thorough as I asked a lot of questions, I couldn’t decide what package to go with and Melan explained it extremely clear as I decided on the premium package and absolutely love my new Subaru . Enjoyed my experience there! More

Very happy with our new car purchase We recently got a Subaru from this dealership and were very happy with our experience. The first day we stopped by the dealership we were greeted by We recently got a Subaru from this dealership and were very happy with our experience. The first day we stopped by the dealership we were greeted by Melan from the sales department. He was very knowledgeable assisting us with our options and the steps required to move forward with the purchase. We received excellent customer service during the whole process. We recommend talking to Melan if you are interested in getting a new vehicle. We are very happy with our Subaru purchase! More

Bought My First Subaru The moment we met Melan we found him to be very amicable and very easy to talk to. He was very thorough when he explained the Outback and Forester f The moment we met Melan we found him to be very amicable and very easy to talk to. He was very thorough when he explained the Outback and Forester features and when he answered our numerous questions. He has a very likeable personaltiy. We enjoyed dealing with him because of his professionalism, knowledge, experience, patience and courteousness. After 3 visits, we bought the Forester and appreciated it so much when Melan alotted enough time to explain and operate the many, many features of the car. He also shared general information that you normally don't find in a user's manual. We HIGHLY recommend requesting Melan to anyone who is interested in purchasing a Subaru. More

Got in my dream car Melan helped me out from the second I walked into the showroom. I was looking at a WRX but wanted one in the crystal black color and he said he’ll loo Melan helped me out from the second I walked into the showroom. I was looking at a WRX but wanted one in the crystal black color and he said he’ll look into the inventory and found one! The next day my family and I went to look at it and not much longer walked away with my dream car. Excellent service and friendliness that I didn’t get at any other dealership. Highly recommend. More