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Serramonte Ford

Colma, CA

4.6
305 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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999 Serramonte Blvd

Colma, CA

94014

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Showing 305 reviews

September 17, 2023

Great customer service. They honored the terms found online. Very responsive, and gave me a fair price. More

by gonzalo.parajon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

September 17, 2023

Great, helpful, great customer service, friendly staff, they take care of you, totally recommended, 5 stars More

by luis.gonzalez08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

September 17, 2023

Great , great service , friendly atmosphere , they treated me like family , great customer service , one of the best More

by luis.gonzalez08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

September 17, 2023

Anthony’s service is 11/10. What I love the most is his honest, transparent, and timeliness with all communication. There was not a moment where I felt alienated as a first time More

by Lo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

September 17, 2023

Good service. Car came w a scratch that wasn’t there before and the parking break isn’t working More

by kristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erick Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Muad Abdallah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Sierra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Serramonte Ford responded

We're concerned hearing this feedback and we want to address it directly. At your earliest convenience, please reach out to our Service Director, Jason Lakey, at 650-301-7052 to discuss this further.

September 17, 2023

Everyone was super friendly and helpful. It was a pleasure doing business with Anthony and the whole team. Thank you very much. More

by Sabdrabo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kuang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Shone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

September 16, 2023

Thank you Jason for all your help. Had an enjoyable experience at Serramonte Ford dealership. More

by Alexandervina
Recommend Dealer
Yes
Employees Worked With
Jason Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

September 16, 2023

Jay can not be beat this salesman has a place in my heart because from day 1 he has treated me with the utmost of respect as I treat him the same way. I can see Jay moving up the ladder at Colma ford,.Jay is More

by r.duette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

September 16, 2023

Serramonte Ford was an excellent dealership to work with in purchasing a vehicle. From the first text regarding a car in their inventory to signing the paperwork I was treated with respect and professional More

by Tessa Reese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Wanardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Serramonte Ford responded

We appreciate your feedback on your experience at our location. We hope we can assist you again in the future!

September 16, 2023

LOVED my experience with Anthony at the ford dealership. He made everything super easy and was highly knowledgeable of everything he was talking about. This guy needs to be promoted. ASAP. More

by Renee_moore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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