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Serramonte Ford
Colma, CA
305 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 305 reviews
September 27, 2023
Anthony has shown a great dedication to service throughout my experience with Serramonte Ford. I had purchased my very first truck, specifically through an ordering process. I am happy to write thi throughout my experience with Serramonte Ford. I had purchased my very first truck, specifically through an ordering process. I am happy to write this review much after the fact because I can say with confidence that the ENTIRE experience, from inquiry, to ordering, to receiving the order, to servicing my truck for the first time, was phenomenal. I never once experienced a feeling of aggression or the dealership attempting to take advantage of my business. I only experienced the straight forwardness of my interest in the vehicle I wanted and the actions/steps to take to get that. I've had my truck for 7k miles and I couldn't be happier. As someone who specifically has a career in the automotive industry I would highly recommend Anthony to any client (I actually have been) and commend him for his dedication to serving the best interest of the customer. I could not be happier with my experience with Ford for the first time in my life. More
by LGW
Employees Worked With
September 27, 2023
Great car buying experience. Friendly staff, good location, good price. All-around good experience, definitely would recommend. Friendly staff, good location, good price. All-around good experience, definitely would recommend. More
by Anneke C
September 27, 2023
We were genuinely interested in potentially purchasing a Ford vehicle, but Oday stated that if we were not buying a car that day, he did not see a point in helping us further. Terrible customer service and Ford vehicle, but Oday stated that if we were not buying a car that day, he did not see a point in helping us further. Terrible customer service and the worst experience ever with the dealer! More
by Aleks
Employees Worked With
September 27, 2023
5 star ++ rating for Jhay (sales) and Kevin (finance) for their attention to detail and making our buying experience quick and easy. their attention to detail and making our buying experience quick and easy. More
by John S
September 23, 2023
Great service. Fast and knowledgeable. Had all paperwork ready to go. Very helpful staff. I have read about some dealers taking advantage of customers especially t Fast and knowledgeable. Had all paperwork ready to go. Very helpful staff. I have read about some dealers taking advantage of customers especially those buying Mavericks I had a great experience with this dealer. They followed through with everything we agreed on. Great job. More
by mspatmc
September 23, 2023
Generis is an EXCELLENT rep to work with. His knowledge of the car was extensive and he made the purchasing process so easy. No question was frowned upon when asked and every explanation give His knowledge of the car was extensive and he made the purchasing process so easy. No question was frowned upon when asked and every explanation given was detailed and thorough. After we thought we were done, he walked us to our new car and explained all the features and even showed us ones we would have never noticed. If you are a first time buyer or just someone who just needs to buy a new car, ask for him!! You won’t be disappointed! More
by G&L
September 22, 2023
They have a great selection and very good customer service.thank so much for everything! service.thank so much for everything! More
by Gilder o Gomez Vasquez
September 21, 2023
This is my 4th consecutive Ford lease and the reason that I came back to Serramonte Ford for our Mach E purchase is because hands down they are the BEST Ford dealership I have worked with. Thank you Oday (sa I came back to Serramonte Ford for our Mach E purchase is because hands down they are the BEST Ford dealership I have worked with. Thank you Oday (sales) and Hamza (financing) for all your help and making this buying experience stellar. Your communication and service is remarkable! Best car buying experience ever! More
by Mustanger
September 20, 2023
Sorry, but I wasn't helped by Anthony this time for the regular car service. I was helped by Pamela Yaeger. She was wonderful and got my car ready over 1 hour and 15 min before I needed it to drive to a me regular car service. I was helped by Pamela Yaeger. She was wonderful and got my car ready over 1 hour and 15 min before I needed it to drive to a meeting. I would highly recommend her. More
by BBHAO
