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Serramonte Ford

Colma, CA

4.6
321 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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999 Serramonte Blvd

Colma, CA

94014

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Showing 321 reviews

April 05, 2018

Serramonte Ford It was between the Fiesta and Focus xxx. A contact from Serramonte Ford contacted me immediately after I inquired online, then just gave me the facts More

by JerryInSF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Generis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Great experience buying a used car I had excellent service and got a great deal on my used car. Generis was really knowledgeable and helpful. This is my second car from Serramonte For More

by Teri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Generis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2018

Excellent, straightforward purchase Enrique, Jun, and Robert helped me with the purchase of my first truck, an F-150. It was a very quick and straightforward experience, and they helped More

by newf150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enrique Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun Quiazon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2018

2018 Ford Fusion Lease I had a great experience at Serramonte Ford. Vaseem was great thank you for the wonderful service! I will recommend Serramonte Ford to anyone looking More

by JPugach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vaseem Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

First time car buying was an excellent experience I gave this a five start rated because this was my first time buying a car and I was truly happy with the entire experience. Going into the dealership More

by Cinthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Generis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2018

Bad service for repair shop my car was in the shop for 2 weeks for a recall transmission. I was denied a rental car and was told I had to wait for another 2 weeks to get my diag More

by ras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mauricio
January 01, 2018

Attention to detail! Very impressed that Serramonte Ford is still able to provide excellent service after 47 years! We bought our first car from Serramonte Ford in 1971... More

by Darmanin, John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Henry Bueno, Matt Levine
December 27, 2017

Service or should I say lack of service Got email to come and get your car serviced. Well today dropped off car at 8:20am and after numerous calls with no answer went to pick up car and zero More

by Ornellas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Really does not make a difference does it
September 21, 2017

Poor Customer Service and actual Service Poor phone customer service. Took several calls to get around waiting a week for an Urgent Service Required, check engine light on. Took it in, hot it More

by Carmen Canessa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irene, Service Dept Manager, Richard
August 05, 2017

DONT GO ELSEWHERE Matt Levine is the BSET service manager I have ever encountered. It was an honest and fairly priced. Communication is everything and there was not one More

by ford girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harley, Matt Levine, Benny, Mike, Kristen
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