Serramonte Ford

Easy Peasy I loved that I wasn’t mocked for not being able to drive the car that I wanted to buy, and that I didn’t feel pressured. We were very well taken care I loved that I wasn’t mocked for not being able to drive the car that I wanted to buy, and that I didn’t feel pressured. We were very well taken care of, our questions were answered, and I left with the car I knew I wanted at a monthly rate I could afford. Our salesperson was amazing and met with me at odd hours. More

Quick - Fast - Leased Transaction Two words to describe my experience at Serramonte Ford “ZERO PRESSURE”, I mean “ZERO PRESSURE”!!!!! I called for an inventory check on a extremely Two words to describe my experience at Serramonte Ford “ZERO PRESSURE”, I mean “ZERO PRESSURE”!!!!! I called for an inventory check on a extremely specific Mustang that I seen on Serramontes Website. They held the vehicle until I came in, and I was driving off the lot in under 2 hours!!! I will continue to give Serramonte Ford my business. Everything here is slam dunk. I initially communicated to Jason (manager) that I wanted to deal with a fleet manager, he assured me that his staff Jhay, would fill in his place since Jason was going to be out of the office when I arrived. Jhay was very professional, cut and dry, to the point, no b.s., no used car sales tactics, just plain here’s the vehicle, it sells itself.....I like that. Thank you SERRAMONTE FORD!!!! I love my first leased mustang!!! Proud member of the Serramonte Ford family!! More

car lease Best experience I've had with a car dealership Salesperson very professional but not pushy! Gave me good options and helped me find the right car wi Best experience I've had with a car dealership Salesperson very professional but not pushy! Gave me good options and helped me find the right car with all of the amenities I wanted. More

With all the opportunities to make this purchase a success, The lack of integrity and just the overall inability to fix or even say they would not fix a problem has left me with a "never again" feeling about Se The lack of integrity and just the overall inability to fix or even say they would not fix a problem has left me with a "never again" feeling about Serramonte Ford. No help, or returning emails or texts. Stay away from this company. More

Extremely engaging and helpful Generis was always responsive and helpful in the process. I felt comfortable as a customer and at ease in every single step of the process. He was qui Generis was always responsive and helpful in the process. I felt comfortable as a customer and at ease in every single step of the process. He was quick to explain any questions I had clearly. I came in feeling uncomfortable about the whole dealership customer concept but when I got to interact with Generis that all went away. I definitely feel like I can text him at any time as I trust his expertise and honesty. More

An easy and pleasant car shopping experience In short, if you want to buy a car, go find Michael S Banko working with Serrmonte Ford. I came from China with little knowledge about everything in In short, if you want to buy a car, go find Michael S Banko working with Serrmonte Ford. I came from China with little knowledge about everything in this new world. I got in touch with several dealers and their salesmen. Most of them pretent to be nice and talk so sweet, but the fact that they want you to close the deal so much expose their sole purpose behind their acting. Some of them are even worse, trying to trick me into paying way more money for something I don’t even need. Michael is different. He really cares what you need, and trying to help. It’s more like a friend accompanying you to a car shopping, Instead of a salesman playing all sorts of tricks talking you into buying. The price I got is not the idealest, but I trust Michael so I trust the product he sells. I left with a super nice car, and I’m so happy I made the right decision. More

Exelent work! I am very happy because yor attention was very good and I'm really happy how you guys treat the costumer and if know anybody who want to buy a new ca I am very happy because yor attention was very good and I'm really happy how you guys treat the costumer and if know anybody who want to buy a new car I recomend this dealer. More

Exelent work I liked the way you guys treat the costume I'm really happy for sure I recommend other person to that dealer thank you for your attention great job Go I liked the way you guys treat the costume I'm really happy for sure I recommend other person to that dealer thank you for your attention great job God bless you More

Painless Brittany Wheats was not a sterotypical car salesperson (i.e. pushy, fast talker, hears but doesn't listen. Appreciated her excellent customer service. Brittany Wheats was not a sterotypical car salesperson (i.e. pushy, fast talker, hears but doesn't listen. Appreciated her excellent customer service. Brittany went above and beyond my expectations. More

My dealer Vaseem was top notch. EXCELLENT!! Everything was great. Top of the line. No hassle service. Straight to the point. I have never had an experience this good before. Thank you. Everything was great. Top of the line. No hassle service. Straight to the point. I have never had an experience this good before. Thank you. More