Serramonte Ford

My new Ford Focus 2018! I came to the store to shop around and maybe find a good deal in a used car. David Martin was very friendly and helpful, showed me options for both us I came to the store to shop around and maybe find a good deal in a used car. David Martin was very friendly and helpful, showed me options for both used and new cars, and made sure I'd get the best deal. I'm very happy that I left the store with a new Ford Focus! I highly recommend David Martin and Serramonte Ford. More

My purchase of a 2016 ford escape. My purchase of a Ford Escape! I owned a 2007 Escape which I bought from Serramonte New but I totaled the vehicle and needed a new one. The vehicle d My purchase of a Ford Escape! I owned a 2007 Escape which I bought from Serramonte New but I totaled the vehicle and needed a new one. The vehicle did not flip in my accident and I feel like my life was saved! I had confidence in the design of the Escape. I was lucky. As my wife and I went into ford in the later afternoon we had not planned on purchasing that day. We came across Jhay Isip. He approached us and that I had not planned on purchasing a vehicle that day he asked us to sit down offered us something to drink coffee, water whatever. He used a very comprehensive way of asking us what we were looking for and what we needed rather than walking around a lot in the wind looking at random anything! We sat down and he got on the computer and I told him pretty much what I was Interested in. Needless to say as I am writing this report now, we ended up purchasing a Pre owned 2016 escape. I feel like we got a very fair deal and were treated with respect and properly as one would want to be treated in that environment. I think that you have quite an employee in That young man! To add to that, when we ultimately transitioned to the back to do some final paperwork we ran into Jason Cooper who was the one who sold me the brand new vehicle back in 2007 which shows that your employees have tenure and stay at a job which is a good sign of a business! In other words, keep up the good work! More

Quick and a great deal! Jhay was very helpful and friendly. My wife an I came in and we’re able to take home our car and traded our fiat for a great deal. Not your typical pu Jhay was very helpful and friendly. My wife an I came in and we’re able to take home our car and traded our fiat for a great deal. Not your typical pushy salesman, Jhay really took his time to make us feel comfortable with our purchase. Johnathan initially answered some questions about the differences in the models and give him credit for us choosing the titanium model. Overall great experience! More

Purcahse our new 2017 Santa Fe It was great meeting David yesterday went we purchase our new car David was very professional & attend to our cars needs he never pressure us with any It was great meeting David yesterday went we purchase our new car David was very professional & attend to our cars needs he never pressure us with anything we love the Santa Fe but he still offer more option to make sure we got the right family car he also works for us to obtain the best financing possible.....we highly recommend David Martin if you are looking to purchase your new car......Thank you David for all your help and professionalism. More

Love how they keep trying to help you get in a vehicle . I haven't had the chance to go down to the dealership but from my experience over the internet and phone David has been overall very helpful as far as I haven't had the chance to go down to the dealership but from my experience over the internet and phone David has been overall very helpful as far as helping me get into a vehicle. More

Best car buying experience ever I will admit that last time I leased a car here the experience was not pleasant. This time it went fast and smoothly. Ask for Jhay! He was amazing. I will admit that last time I leased a car here the experience was not pleasant. This time it went fast and smoothly. Ask for Jhay! He was amazing. More

Ford Transit 2019 XLT So lucky to get the 2019 Ford connect XLT. Jhay and Jayson gave me world class customer service experience. They tailored what I need, did not overse So lucky to get the 2019 Ford connect XLT. Jhay and Jayson gave me world class customer service experience. They tailored what I need, did not oversell and find me the best deal. Would definitely refer this to anyone I know - Glenn D More

Great experience at Serramonte Ford I would highly recommend Ford Serramonte to anyone looking for a car. The employees, particularly Jhay and Jason, were very friendly and accomodating. I would highly recommend Ford Serramonte to anyone looking for a car. The employees, particularly Jhay and Jason, were very friendly and accomodating. They had excellent customer service!! Also, they made sure that I get the ideal and best deal possible. Btw, this is the fourth vehicle we have bought from them. Overall, this was a great experience. More

My wonderful experience buying a car at Ford Jhay was excellent. He was very polite and professional. He was very attentive and kind. I would recommend him to anyone. We also had a wonderful expe Jhay was excellent. He was very polite and professional. He was very attentive and kind. I would recommend him to anyone. We also had a wonderful experience with him. He is very honest too. More

Amazing Very good service,friendly crew,that try to help You to get financing anyway. Great experience for first time buyer. Internet sales manager David Mar Very good service,friendly crew,that try to help You to get financing anyway. Great experience for first time buyer. Internet sales manager David Martin shows for me high level of professionalism. More