Serramonte Ford

Purcahse our new 2017 Santa Fe It was great meeting David yesterday went we purchase our new car David was very professional & attend to our cars needs he never pressure us with any It was great meeting David yesterday went we purchase our new car David was very professional & attend to our cars needs he never pressure us with anything we love the Santa Fe but he still offer more option to make sure we got the right family car he also works for us to obtain the best financing possible.....we highly recommend David Martin if you are looking to purchase your new car......Thank you David for all your help and professionalism. More

Love how they keep trying to help you get in a vehicle . I haven't had the chance to go down to the dealership but from my experience over the internet and phone David has been overall very helpful as far as I haven't had the chance to go down to the dealership but from my experience over the internet and phone David has been overall very helpful as far as helping me get into a vehicle. More

Best car buying experience ever I will admit that last time I leased a car here the experience was not pleasant. This time it went fast and smoothly. Ask for Jhay! He was amazing. I will admit that last time I leased a car here the experience was not pleasant. This time it went fast and smoothly. Ask for Jhay! He was amazing. More

Ford Transit 2019 XLT So lucky to get the 2019 Ford connect XLT. Jhay and Jayson gave me world class customer service experience. They tailored what I need, did not overse So lucky to get the 2019 Ford connect XLT. Jhay and Jayson gave me world class customer service experience. They tailored what I need, did not oversell and find me the best deal. Would definitely refer this to anyone I know - Glenn D More

Great experience at Serramonte Ford I would highly recommend Ford Serramonte to anyone looking for a car. The employees, particularly Jhay and Jason, were very friendly and accomodating. I would highly recommend Ford Serramonte to anyone looking for a car. The employees, particularly Jhay and Jason, were very friendly and accomodating. They had excellent customer service!! Also, they made sure that I get the ideal and best deal possible. Btw, this is the fourth vehicle we have bought from them. Overall, this was a great experience. More

My wonderful experience buying a car at Ford Jhay was excellent. He was very polite and professional. He was very attentive and kind. I would recommend him to anyone. We also had a wonderful expe Jhay was excellent. He was very polite and professional. He was very attentive and kind. I would recommend him to anyone. We also had a wonderful experience with him. He is very honest too. More

Amazing Very good service,friendly crew,that try to help You to get financing anyway. Great experience for first time buyer. Internet sales manager David Mar Very good service,friendly crew,that try to help You to get financing anyway. Great experience for first time buyer. Internet sales manager David Martin shows for me high level of professionalism. More

Spectacular customer service I would recommend Serramonte Ford to anyone that is looking for a new vehicle. To start, Sohail Tabar, the GM thoroughly helped me with an issue I exp I would recommend Serramonte Ford to anyone that is looking for a new vehicle. To start, Sohail Tabar, the GM thoroughly helped me with an issue I experienced resolved it with the my interests in mind. Mr. Tabar and his sales team worked with me to find a great deal on my brand new F-150. Jason Rowan and David Martin of internet sales were a great combination of competent and likeable and knew everything there was to know about Fords truck models. Jason and I corrdinated via telephone and answered each and every one of my questions with the level of care and attention you would hope for in a salesman. Upon arrival, David introduced me to the truck, providing me with everything there is to know about it and what makes it so great. David’s product knowledge, integrity and sense of humor was critical to build trust with Serramonte Ford and in my overall decision to purchase the truck. I then met with the finance manager, Moe Gharib had a great personality and handled the signing process efficiently. Overall, Serramonte Fords team is trust worthy, honest and have gained themselves a forever customer. More

Jonathan’s help was great, not pushy and professional Jonathan was very helpful when my wife and I decided to purchase the 2015 Ford Fusion S He was informative about the car and the price was right. T Jonathan was very helpful when my wife and I decided to purchase the 2015 Ford Fusion S He was informative about the car and the price was right. The car had extremely low miles and we were mostly using the car for a short commute. The manage on duty and the finance manager who takes the paperwork is another story. They tried on many occasions to have us finance through their bank when we INSISTED that we were pre-approved from our credit union at an extremely lower rate. They also tried to take advantage of the fact That I had to take my autistic son out for a break and sell my wife an extended warranty when we declined it originally. His reasons were that they weren’t going to change the price of the car on the payments....really?!? So it’s free? No it’s added to your payments and year of finance. I literally had to contain myself walking out on the guy for talking to my wife like that. That was the bad experience we had to deal with when at the dealership. Thankfully he got the hint and Jonathan got the sale and we left happy with the car. So weird to be on two ends of the spectrum when at a dealership with one person (Jonathan) who is helpful, insightful and honest and the MOD and Finance Manger are extremely pushy and dishonest. More

Amazing Nice and friendly people. Always looking for a good deal for me. This is my second Ford F-150 XLT in this dealer and for sure could be third. Nice and friendly people. Always looking for a good deal for me. This is my second Ford F-150 XLT in this dealer and for sure could be third. More