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Serramonte Ford

Colma, CA

4.6
306 Reviews
At Serramonte Ford, it is our mission to always maintain Ford excellence and we do this by not only offering top-notch brand-new vehicles, but by also offering a variety of reliable, pre-inspected used Ford cars in Colma. Our pre-owned inventory is stocked with an array of great cars, trucks and SUVs, including certified pre-owned and one-owner models. We also have a selection of used car specials for buyers on a budget to take advantage of, allowing them obtain a great, safe car for less.
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999 Serramonte Blvd

Colma, CA

94014

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Showing 306 reviews

March 26, 2022

Very efficient service from beginning to end of vehicle purchase. We ordered the car online, completed the application and signed and picked up our new car all on the same day. Excellent service received More

by ExplorerFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Seth" Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Serramonte Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 23, 2022

Provided emergency scheduling for our road trip. Explained and demonstrated the issue with patience and thoroughness. Amazing for a service department serving 1,000's of customers. Grateful to be More

by kerry
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio and Reggie Chandra
Mar 24, 2022 -

Serramonte Ford responded

Thank you for your positive feedback, Kerry!

January 31, 2022

Great new car department very helpful sales people like Michael Banko go out of there way to make to whole experience so simple and fast. Michael Banko programmed everything for me so my drive away was mag More

by MKelly01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ching Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Seth" Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Generis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryanna Roderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pagaduan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Shone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

MKelly01 responded

GREAT GROUP OF PEOPLE VERY FRIENDLY AND HELPFUL. COULDN'T THINK OF A BETTER PLACE BY BUY A CAR...……..

Feb 02, 2022 -

Serramonte Ford responded

Thank you for your positive feedback! We will let our team know how pleased you are!

January 29, 2022

The staff there very friendly and approachable.And the show room floor and other area of dealership very clean More

by lauritodondon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Generis Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Serramonte Ford responded

Thank you for your positive review!

January 27, 2022

Warm and friendly, courteous and knowledgeable and efficient. Jhay and Jason gave excellent service. Will return to Jhay and Jason in the future and recommend their service to anyone. We felt confide More

by rmberta70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason in finance
Jan 28, 2022 -

Serramonte Ford responded

Thank you for your positive review!

January 09, 2022

We had a quick and easy time purchasing a new Escape from Serramonte Ford. Oday and Hamza were extremely helpful and no pressure. More

by JulieO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kuang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oday
Jan 11, 2022 -

Serramonte Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 07, 2022

Erick is a very helpful with us he speak Spanish and a answer all the question we have including my personal brother mechanic he is very respectful and friendly we love him !! Family Gil More

by Gloriagil2488
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hamza Awadalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Serramonte Ford responded

Thank you for your positive feedback!

January 06, 2022

Michael Seth Banko met me in the dealer lobby and assisted me in the purchase of my leased car. He was very professional and informative. He is the reason I concluded this transaction today. More

by PricerichardsRichard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ching Chou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Seth" Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Serramonte Ford responded

Thank you for your positive review!

January 03, 2022

Good crevice good person buen contacto tratan de ayudar para dar un buen resultado para poder comprar un buen carro More

by Aguado.Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Serramonte Ford responded

Nuestra reputación es una de nuestras principales prioridades. ¡Su crítica positiva es por lo que siempre nos esforzamos!

Jan 05, 2022 -

Aguado.Ricardo responded

Muchas gracias por su buen a tensión al cliente

December 13, 2021

Very accommodating, friendly and knowledgeable sales person and staff. Very efficient in signing the document. More

by bayareareal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhay Isip
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Serramonte Ford responded

Thank you for your positive feedback!

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