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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,019 Reviews

1,019 Reviews of Serra Volkswagen - Service Center

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January 11, 2019

They never disappoint!!! I had service done back in October, but my dashboard lights started coming back on recently indicating something was wrong. They were very helpful and More

by fortun8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
January 10, 2019

Jones The staff was very attentive and professional. When entering an establishment and the staff acknowledges your presence there speak volume to know the More

by JONES533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rita Owens
January 04, 2019

Recall Perfect five star service thank you I will be back for my future service on my new car. everybody was very helpful and prompt. Thank you More

by amber205a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
January 03, 2019

70000 mile service Great service!! Applied a coupon for me. Greatly appreciated the thoughtfulness and will always return for service! Service was fast and the waiting a More

by SBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
January 01, 2019

Supberb staff and customer service. Per usual the customer service, as well as the courteous staff at Serra Volkswagen were par excellence! Both are superb in providing quality maintena More

by Willie'sVW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac (service technician), Kori Green
December 31, 2018

Volkswagen Service Awesome service!! Done in a timely fashion. The customer service is top notch!! I had e been a Volkswafen customer since 2013 and have purchased 2 Vol More

by HAWKINSC16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
Jan 02, 2019 -

Serra Volkswagen responded

Hi there, thanks so much for the great review. We are always happy to hear that we've sent a customer home smiling!

December 28, 2018

everyone was very nice and professional everyone was helpful with any questions or concerns that i had and i would recomend serra volkswagen to all my friends and family thankyou for everyt More

by nursedeb1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Alston, Xavier Johnson, Venson Lavender, Tim Meadows
Jan 02, 2019 -

Serra Volkswagen responded

Hello, thank you for sharing your experience with us. We are delighted to hear your visit with us was great and everyone was very nice and professional.

December 24, 2018

Serra vw Great place to get your Volkswagen repaired / serviced.. All service personal were great to work with and can't beat the price overall a great experie More

by dereklancaster123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
Jan 02, 2019 -

Serra Volkswagen responded

Hi Derek, Thanks for the great review and rating.

December 17, 2018

Service at Serra Volkswagen was excellent! They are very helpful. My vehicle was looked at and finished same day. I would recommend them to other Volkswagen More

by vanessawhite880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
Dec 21, 2018 -

Serra Volkswagen responded

Hi Vanessa, Thanks for the great review and recommendation!

December 17, 2018

Great Service I went in with a problem that couldn't be identified right away but I told them I needed it fixed. They spent 3 hours trying to found out what the iss More

by crazycarter21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kori Green
Dec 21, 2018 -

Serra Volkswagen responded

Hi there, We are delighted to hear your service at your recent visit was great. Thanks so much for the excellent review and recommendation.

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