Serra Volkswagen - Service Center

Ten years down the drain... I really don’t have any good works for Raylinn calling minutes before she clocks out for the day. I call you at 10 am and you give me an update at the I really don’t have any good works for Raylinn calling minutes before she clocks out for the day. I call you at 10 am and you give me an update at the last minute. I was told to pick my car up but the check engine light was still on so now leave it but never offered a courtesy car. She was lying so she said the light was on when I came in for the oil change....it wasn’t. Scott was talking to me like I was stupid and wasn’t listening to reason. I’m glad I took my car where I should’ve taken it in the first place. My new oil changes will be seventeen dollars and the servixe is always good. And the light On the right side that I stated was new was working. It is not nice to try and beat people out of me. I knew the light worked but your techs didn’t have a clue but it was going to cost me more money. Good bye!!! More

Service My service at Serra Volkswagen is always great. They had to keep my car. They were able to get me in a loaner vehicle for the time that they had to ke My service at Serra Volkswagen is always great. They had to keep my car. They were able to get me in a loaner vehicle for the time that they had to keep my car. More

Always a great experience. I have only had one issue with them and they resolved it right then and there. I like them and their service.I would refer someone to them. I have only had one issue with them and they resolved it right then and there. I like them and their service.I would refer someone to them. More

service dept went in for oil change. advisor was very friendly. it did not take long for service. advisor went over some recommendations with me that was due to mi went in for oil change. advisor was very friendly. it did not take long for service. advisor went over some recommendations with me that was due to mileage. More

Good job Good service didn’t take long I will come back. I don’t like the survey. Something it best to make it short.long not good. Good service didn’t take long I will come back. I don’t like the survey. Something it best to make it short.long not good. More

Excellent Service I received prompt, professional and quality service. The repair was completed on time and they even provided a loaner vehicle at no charge while my ve I received prompt, professional and quality service. The repair was completed on time and they even provided a loaner vehicle at no charge while my vehicle was being serviced. What more could you ask for? More

Great service The service was amazing. Everyone is so nice. Very courteous. I appreciate everyone's help. Will be back for service in the future. Thank. You. The service was amazing. Everyone is so nice. Very courteous. I appreciate everyone's help. Will be back for service in the future. Thank. You. More

AMAZING Very friendly, and outstanding service very fast and efficient, they as well make everything possible to get a good car for a very good and nice price Very friendly, and outstanding service very fast and efficient, they as well make everything possible to get a good car for a very good and nice price! More

I Love Volkswagon I purchased a new Volkswagon Jetta 4montgs ago, and my experience has been Awesome! I just received my first oil change at 10,000 miles and my experie I purchased a new Volkswagon Jetta 4montgs ago, and my experience has been Awesome! I just received my first oil change at 10,000 miles and my experience was great, I love my 2019 Jetta!! More

Service The service was great. The employees were nice and very helpful. Serra Volkswagon had the best prices on the tires i was looking for with the install The service was great. The employees were nice and very helpful. Serra Volkswagon had the best prices on the tires i was looking for with the install included. More