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Serra Volkswagen - Service Center

Birmingham, AL

4.5
1,008 Reviews

1,008 Reviews of Serra Volkswagen - Service Center

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April 16, 2019

Awesome people Great service good people in love serra Nissan .the atmosphere is wonderful the staff is great. What else can i say. I'll be coming back again More

by DALEHUMES825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sykes, Kori Green, Anthony Alston, Jared Johnson, Rita Owens, Kyle Towner
April 15, 2019

Made a bad situation much better Always disappointing when a brand new car has an issue, but I don’t regret my choice to take the vehicle to Serra. Kori was pleasant and knowledgeabl More

by S Hurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
April 15, 2019

very quick and helpful crew close to home and very friendly crew thanks for the good job done to my car see yall soon for my next visit More

by ddaniels08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Borja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green, Kyle Towner
April 11, 2019

OIL CHANGE I WAS PLEASED WITH THE CUSTOEMR SERVICE, JUST DID NOT CARE FOR THE AMOUNT OF SERVICE OIL LEAK $500 PLUS AND THE BRAKES EACH TIME BEFORE I INQ ABT MY B More

by tanjajohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
April 09, 2019

Oil Change Everyone was very friendly and thorough. I appreciate that because not too many places will be as friendly as they are. Loved it! Thanks to Josh. More

by LEAHWALCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2019

EXCELLENT Team members were very helpful. The lady at the desk was friendly and professional!! I love taking my car here to get it serviced. They always have de More

by tamara3728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shout out to MS MAXINE!!! she’s a sweet heart!
April 05, 2019

Usually great, but I had a slight hiccup I’ve gone here before on several occasions. For some reason the price of oil “went up” and I was not notified before hand. When I questioned the price More

by kiaraross364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2019

Haven't been to the dealer in a long time.. And I also haven't been both the knowledge and professionalism that I was greeted with there. My business has been earned. And here are a few more wor More

by necronomikyle666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Great service . Went above my expectations. I got my first service free and the next one will be also. I can also get my 3rd and 4th service discounted. More

by ginaferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell. Nate Schuster
April 01, 2019

Oil Change Services was done in a timely manner. She gave me a set time and my car was ready within that time. Got a good deal on services as well. More

by LEELEI80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
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