Serra Volkswagen - Service Center

Very quick and very helpful This dealership was great in working with me on buying my Volkswagen Passat they went out of their way to make sure my needs were met and that I was c This dealership was great in working with me on buying my Volkswagen Passat they went out of their way to make sure my needs were met and that I was completely satisfied.I would definitely recommended them to my friend More

Vehicle service Great service. Part replacement of main computer board was very expense, but that could have been average pricing. The telephone system there was horr Great service. Part replacement of main computer board was very expense, but that could have been average pricing. The telephone system there was horrible. The people were pleasant to work with. More

Great Service I had great service and fast. It only took an hour plus I appreciate being able to receive service on a Saturday. I could not ask for better service I had great service and fast. It only took an hour plus I appreciate being able to receive service on a Saturday. I could not ask for better service More

They get right to you They are really nice, it’s super clean in the waiting area, and they keep you updated while you wait and if they detect anything wrong, they’ll let yo They are really nice, it’s super clean in the waiting area, and they keep you updated while you wait and if they detect anything wrong, they’ll let you know More

Delighted I was treated well, with respect and all of the service staff was kind and friendly. I would strongly recommend Sera Volkswagon to friends and family I was treated well, with respect and all of the service staff was kind and friendly. I would strongly recommend Sera Volkswagon to friends and family More

battery check Upon arriving at 1500 Centerpoint Parkway in Birmingham Al I was poorly greeted with very few words of why I bought my car in for service .it shouldn' Upon arriving at 1500 Centerpoint Parkway in Birmingham Al I was poorly greeted with very few words of why I bought my car in for service .it shouldn't have took more than 30-45 minutes to do a battery test but I was kept their for about 2 1/2 hours or more I pacifically said I had to get a jump off to bring in the car for a battery test best my battery was under warranty Amy Harbinson never checked back to give me an update as to where nor how long it would be but she did send another service advisor to come in with to speak with me with these outrageous up pricing on a battery was purchased at this particular dealership Serra Nissan I. Was only there to get that done and pay a portion of the proration for the battery for 2 1/2 hour which I thought was ridiculous I want be retuning nor will I refer anyone to this location . More

Fast friendly accurate service The staff is friendly and helpful. My oil change and multi point inspection was done in a timely manner. They answered all my questions and were very The staff is friendly and helpful. My oil change and multi point inspection was done in a timely manner. They answered all my questions and were very thorough. Will never trust my Jetta to anyone but them! More

Oil change Amazing service every one was just nice and friendly. They communicate with me. They called to check on my car to see was everything going well. Amazing service every one was just nice and friendly. They communicate with me. They called to check on my car to see was everything going well. More

M.King Customer Review I really liked the experience and short time and price for the oil change. The workers were friendly and communicated that intent with every action. T I really liked the experience and short time and price for the oil change. The workers were friendly and communicated that intent with every action. The volkswagon dealership at Center Point, AL and at Hoover, AL are good, diligent, professional people and work environment with money well spent. More

Very welcoming and fair service! Great customer service! Had my engine light come on and off and they ran a diagnostic and couldn’t find anything, so let me go free of charge. Always Great customer service! Had my engine light come on and off and they ran a diagnostic and couldn’t find anything, so let me go free of charge. Always dependable and fair More