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Serra Volkswagen - Service Center

Birmingham, AL

4.5
994 Reviews

994 Reviews of Serra Volkswagen - Service Center

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July 16, 2019

Service Recall done faster than promised, great service today. Making the appt was easy and the folks there were cheerful and kind, even when I showed up a f More

by JODYHERRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2019

Check engine Scare My check engine light came on one morning as I got off work. I immediately called the service department at Serra Volkswagen. They worked me into thei More

by tbledsoe25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
July 15, 2019

Great service and easy to work with! Reasonable Prices! Great service! Easy to work with reasonably priced! Gave great explanation of what the problem was and how to diagnosis it. Kept us updated through o More

by aliwood.ezride118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
July 15, 2019

Wonderful Service Great service and great people. Would buy hhere again and will continue service here. They have always been top notch when I come to get my car servi More

by kristyvann7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
July 15, 2019

Routine oil change & recall service Mr. Scott Fuller professionally & curteously attended to my service requests. The service department did a thorough work in servicing my vehicle. Wil More

by alhaji62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 15, 2019

First visit. This was my first visit and they treated me very well. My car was in and out in a reasonable time. I will be back to this location. More

by josh.kelsoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
July 15, 2019

Friendly & Courteous The staff at Serra Volkswagen was friendly & courteous. They did everything they could to get parts ordered, installed, and get me on the road in a t More

by brett.michel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kori Green
July 15, 2019

Awesome dealership! I brought my car in for service all the way from tuscumbia which is 2 hours away because Huntsville was not very helpful. This place was amazing. They More

by ice2485@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Green
July 15, 2019

Excellent service I have been a customer of Serra Volkswagen for my vw service for the past couple of years. They have always been upto the point and answer my question More

by dockrishna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kori Green
July 12, 2019

good service with a smile i had gone for a oil change and get my tire repaired even though the price to fix my tire was ridiculous the service was good More

by doriturner44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Sykes
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